Miles & BarrAvis 

I have let a house through M&B for over a year and just completed its sale. The service has been excellent and the team are friendly and helpful. I would recommend them.

Communication was excellent throughout the process. Sales team and in particular the Senior Sales Negotiator were really good as were the office management team in general. All were very effective.

Huge thank you to the team, especially Louise Daly who has been wonderful getting this first time buyer’s purchase over the line. Louise has been instrumental in communication and helping to resolve issues, and making the whole process stress free. Very happy and grateful! ☺️

Rebecca was absolutely exceptional from start to finish. Her professionalism, efficiency, and attention to detail were outstanding. She was incredibly quick to respond and kept me informed throughout the entire process with excellent communication.

Nothing was ever too much trouble, and she made everything feel smooth, easy, and stress-free. I truly appreciated her dedication, reliability, and friendly approach. I couldn’t recommend Rebecca highly enough and would not hesitate to use her services again. Thank you for such a fantastic experience!

Miles and Barr (in particular Becky White) were very helpful during the sale and responded promptly with any questions i had. As i live overseas, it was important to have a local contact point that was able to help with a range of issues and concerns.

Louise has been extremely helpful throughout the entire process, it was great to have someone on your side to explain and simplify the process especially as a FTB.

Great experience with Miles & Barr for our first house purchase. Louise was very helpful, and communication was efficient.

Louise Daly was splendid - quick, smart and reliable

Very helpful, continously kept up to date with progress by Jade Eccott and helped to prevent any delays. Cannot fault.

I was less than impressed with the sales team who promised me the earth until they had our signatures on the contract, then coerced into dropping the price of our property in less than two weeks. We also had to deal with a staff member who was often rude and abrasive who upset both me and my husband. We are both elderly and a bit vulnerable and would have benefited from kinder handling. Once we had a buyer our sale and new purchase was coordinated by Louise Daley who I cannot praise enough. She chased everything quickly, kept us fully informed and was always very friendly polite and professional. I would have rated it lower if not for her.

The whole team was fantastic at assisting us with our purchase. We initially dealt with Joe and Maddy at the start of the process who were very helpful and accommodating. Once the transaction had progressed we dealt mainly with Melissa, who I may add is a star! She kept us informed the whole way through. Updated us consistently, we never had to chase or query nothing and she was always on the other end of the phone to answer any questions we had. This was our first time dealing with Miles and Barr and certainly won’t be the last!

Everyone was very helpful & Debbie Mead kept us in the loop as to what was going on at all times.

The stewardship of our house purchase was undertaken by Louise with diligence and integrity. We really appreciate how Louise went beyond our expectations to further the progress of our sale.

Thank you Louise, you have made our first house purchase a lovely experience.

Thanks to Becky, Giuseppe and Josh for making the purchase of our house a very seamless experience. Always there to help and provided a great service

Louise Daly was my contact at Miles & Barr for the purchase of a property in Margate. I am an Australian who was buying sight unseen ahead of a move to the UK. Being overseas throughout the process could have been difficult. Fortunately Louise made everything a breeze! She went above and beyond to ensure each stage of the purchase kept moving and helped navigate any challenges. Her communication is excellent and she always kept me well informed. Miles & Barr are lucky to have Louise on the team - she provides exceptional service drawing on extensive knowledge and experience. Job well done Louise!

As a first time buyer, I cannot fault Miles & Barr one bit. From point of viewing, all the way through to exchange I have felt supported, listened to, understood and well taken care of! For context, I have had a very difficult sale, that’s been going on for over 14 weeks that has caused blood/sweat/tears and sleepless nights! I was assigned Debbie Thwaites to my case and I have to say without her - I wouldn’t have got through it! Not only did she provide professional guidance & advice, she was emotionally supportive which was above all, the most important part to me. She listened when I needed to rant, she bigged me up when I needed a boost, she laughed when I needed cheering up, and was a shoulder to cry on! Debbie needs true recognition for her dedication to the role. Alongside this, I also had James Cussen step into the case and I couldn’t fault him either, he was extremely helpful, offering some really helpful guidance where suitable, very communicative, supportive, understanding and overall great. Honestly, without these 2 people I would’ve given up months ago. In addition to this, whenever I rung the Ashford office, I always had friendly voices answer the phone, which really helped & made a difference!! Miles & Barr really do care. I stand by that and will definitely coming back if I need to sell in the future!

Felt like they had my interests at heart and worked hard to get the best result for me and my family. Everyone was professional and friendly

The team at Miles and Barr where so helpful and professional with our recent sale. Always at hand to answer questions and support. Both Sam and Emily always kept us informed as to progress of the sale, being very supportive and informative.

The stars are for the personal contact, initial office personnel, keeping us informed especially Rebecca. The lost star is for the confusion at the end of the process. We were to the wire with our seller’s agent constantly giving us updates. When I rang Miles and Barr we were told the money was with the solicitor, we then rang the solicitor to be told no, it was 4: 45pm before we got the keys. Very stressful. Hiccups along the way not of your making.