I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement14 High Street, NP16 5LQ Chepstow, Monmouthshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... Voir plus
L'entreprise a répondu
Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any iss... Voir plus
L'entreprise a répondu
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who un... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, Royaume-Uni
- 01291 762006
4,9
Excellent
332 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Miles Morgan Travel - Chepstow
Thank you so much for your kind words. It was a pleasure booking your holiday. Kind regards
Ellie
Very helpful even when I made a mistake…
Very helpful even when I made a mistake with dates they helped straight away
4 octobre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review, we are always happy to help. Kind regards
Ellie
Réponse de Miles Morgan Travel - Chepstow
Thank you for this review!
Kind regards
Team Chepstow
Always a pleasure to go to Miles…
Always a pleasure to go to Miles Morgan . Always treated as a special customer. The staff are professional, and helpful . Thank you
20 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your feedback, that's lovely to hear!
Kind regards
Team Chepstow
Catherine was knowledgeable and took…
Catherine was knowledgeable and took time get thing how we wanted.
27 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
It was a pleasure to book your cruise for you.
Kind regards
Catherine
Nothing is too much trouble
Nothing is too much trouble. Staff are always polite making a visit to the shop a pleasant experience.
18 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
We appreciate your lovely feedback thank you!
Kind regards
Team Chepstow
Amazing staff
Amazing staff, always friendly and helpful. Had to rearrange a river cruise and it was seamless, and to find a replacement holiday, a really great experience.
11 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your review! We're always happy to help!
Kind regards
Team Chepstow
I have used Miles Morgan for over 20 years and they have arranged my holidays all over the world. I cannot recommend them highly enough and the staff at Chepstow are fabulous!
I have used Miles Morgan for over 20 years arranging holidays all over
11 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for leaving us such a positive review! We love booking your holidays.
Kind regards
Team Chepstow
Sarah is a very helpful and…
Sarah is a very helpful and knowledgeable person who always has a smile on her face.
10 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you, it was a pleasure to book your cruise for you!
Kind regards
Sarah
Excellent customer care
Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any issues. Thanks guys, you’re the best.
2 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely feedback. It was a plausre to be able to help you!
Kind regards
Sarah
Agent was very helpful and took time to…
Agent was very helpful and took time to research various options available on my travel needs. Thereby reaching a satisfactory booking
8 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your wonderful feedback! Kind regards, Ellie
I found the Miles Morgan representative…
I found the Miles Morgan representative helpful, pleasant, competent and willing to listen.
We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for March and May 2027.
I left fully ready for my trip to Scandinavia in a week's time.
6 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you so much for this lovely review!
Kind regards
Ellie
Molly was very attentive and…
Molly was very attentive and knowledgeable. She is a great asset to the travel company
5 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for this lovely review. It was a pleasure to book your cruise for you!
Kind regards
Molly
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review. Kind regards, Ellie
Staff are superb
Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient.
Always use Chepstow branch, exceptional help and service 👍
2 septembre 2026
Réponse de Miles Morgan Travel - Chepstow
Thankyou so much for your kind words. Sarah
Very helpful
Very helpful, polite staff , I always use miles Morgan. When going on holiday .
16 août 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you so much for your lovely words. Kind regards
Molly
A very efficient service provided
A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
22 août 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you so much for your lovely words. Kind regards
Ellie
Réponse de Miles Morgan Travel - Chepstow
Thank you, glad we managed to get you another holiday booked in :) Ellie
Ellie was excellent in looking for the…
Ellie was excellent in looking for the holiday which suited best for me and my husband. I didn't feel rushed and she explained all clearly.
18 août 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you so much for you kind words. It was a pleasure booking your holiday. Kind regards
Ellie
Ellie and Mollie were outstanding with…
Ellie and Mollie were outstanding with their customer service and I'm very grateful for their help and patience on this occasion, thank you both.
2 août 2026
Réponse de Miles Morgan Travel - Chepstow
You are very welcome Mrs Breese, it was our pleasure.
Kind regards
Ellie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.