We were extremely pleased with our experience at Miles Morgan Chipoenham. Jade was very easy to deal with. She was so helpful and patient and we were very grateful for all her help with our visa app... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 12 Borough Parade Shopping Centre, SN15 3WL Chippenham, Wiltshire, GB
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Lisez les avis des autres
Leah listened carefully to what we wanted for our trip. Came up with suggestions by email very quickly. Took in and made adjustments where we wanted them. She obviously had knowledge of the country we... Voir plus
L'entreprise a répondu
We usually talk to Karen at Chippenham. She always goes above and beyond. She provides good advice and when we got stranded in the Caribbean due to a hurricane she got us home for a family funeral. Al... Voir plus
L'entreprise a répondu
As usual the service was excellent. Our ideas of what we wanted were vague however the team knew from prior bookings what our needs were and managed to create a great shortlist very quickly that enabl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
Unit 12 Borough Parade Shopping Centre, SN15 3WL, Chippenham, Wiltshire, Royaume-Uni
- 01249 566100
4,9
Excellent
352 avis
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Natalie went above and beyond to get me…
Natalie went above and beyond to get me the holiday I wanted she was helpful professional kind engaging and got the results I wanted would definitely use this company again
8 janvier 2026
Réponse de Miles Morgan Travel - Chippenham
Good Afternoon Theresa
Thank you so much for taking the time to write such a wonderful review. I really do appreciate it and it was a pleasure helping you find your holiday. I am keeping my fingers crossed that you see some whales.
Kind Regards
Natalie
Miles Morgan are Great!
All very efficient and extremely helpful at the Chippenham branch .
A special mention to Leah.
6 janvier 2026
Réponse de Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this lovely review. It was a pleasure assisting you as always.
Kind Regards
Leah
Réponse de Miles Morgan Travel - Chippenham
Thank you so much for your lovely review.
We are always happy to help :)
Kind Regards
Leah
Réponse de Miles Morgan Travel - Chippenham
I really appreciate you taking the time to leave a review. It was lovely speaking with you, and I hope to do so again in the future.
Kind Regards,
Natalie
Really good service
I had some very specific requirements so the agent took the trouble to with colleagues before offering me four great options.
20 décembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you so much for taking the time to write this review.
It was a pleasure helping you and I look forward to working with you again in the future.
Kind Regards
Natalie
Really knowledgeable staff very helpfull
11 décembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you for taking the time to write this review and give us 5 stars. We really do pride ourselves on the service we give our customers.
Kind Regards
Leah
Excellent service very helpful staff…
Excellent service very helpful staff would recommend booking here.
21 décembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you Elaine for your amazing feedback and for giving us a five star review.
Kind Regards
Karen
I already mention all this in the question above
I have been with a local travel agents on 4 cruises in 11 months, but they were not working or considering my true needs, grossly over priced and too long, 22 and 19 days far too long being on my own.
Whereas your travel agent in Chippenham-Wiltshire your travel agent Jade wanted to know what I wanted and needed, I am widowed (no family)for over 6 years, and I am dreadfully lonely and I am not very comfortable travelling on my own, Jade immediately put my mind @ rest by telling me she would help me all the way and even get me assisted help @ the airport, her kind help and advice gave me the confidence I needed, also help with taking money abroad on a card etc, also telling me about economy plus which I never heard of which gave you me leg room and you could have a 2nd suitcase, as I am flying to SA in April to see me ill cousin, what wonderful informative service, with this in mind Jade is looking @ future single holidays for me on my return from SA.
28 novembre 2025
Réponse de Miles Morgan Travel - Chippenham
Good Morning Mathew
Firstly thank you so much for taking the time to write this amazing review. It truly means a lot to get feedback like this from our customers.
I am glad that I was able to assist you and help put your mind at ease and provide you the confidence in travelling. It was an absolute pleasure in helping you and I look forward to working with you in the future.
Kind Regards
Jade
Very helpful and informative
Very helpful and informative. Got us the deal we were after.
27 novembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you for your wonderful comments.
It was lovely to speak to you both
Kind regards
Karen
First class service with a smile
2 décembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you so much for taking the time to share this 5-star review. It was an absolute pleasure assisting you once again with your holiday plans. I look forward to helping you with your next getaway.
Kind regards,
Natalie
Réponse de Miles Morgan Travel - Chippenham
Thank you for leaving us a 5 star review, I am glad I could get this arranged for you!
Kind Regards,
Leah
A very warm and friendly welcome
A very warm and friendly welcome, with everything done for us nothing was too much trouble.
21 novembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you for your wonderful comments
I am always happy to help
Kind Regards
Karen
Our travel advisor was very knowledgeable.
Our travel advisor was very knowledgeable. We explained our requirements and she met them exactly. Discussed concerns and some topics we hadn't thought about. Made booking easy.
20 novembre 2025
Réponse de Miles Morgan Travel - Chippenham
Thank you for your lovely review. I am always happy to help
Kind Regards
Karen
As always excellent service
As always excellent service from an experienced, diligent team, we always feel confident your team finds us exactly what we want that's value for money especially Natalie who seems to know what we want better than we do, but that's what makes the difference, and why we should support the high street stores.
9 novembre 2025
Réponse de Miles Morgan Travel - Chippenham
Good Morning Ian
Thank you so much for your incredibly kind words. It is always a pleasure helping you and providing you options and information.
Kind Regards
Natalie
Friendly and helpful staff
Friendly and helpful staff. Willing to adjust holidays to different specs. Non-judgemental when quotes were not converted to sales.
6 novembre 2025
Réponse de Miles Morgan Travel - Chippenham
Good Morning,
Thank you for taking the time to write such an amazing review. It was a pleasure helping you.
Kind Regards
Jade
Jade is wonderful helps in any way she can…
Jade is great helps in any way she can a credit to your company
26 octobre 2025
Réponse de Miles Morgan Travel - Chippenham
Good Morning,
We really do appreciate it when customers take the time to write a review of their experience with us at Miles Morgan Travel in Chippenham. It was a pleasure helping you find the perfect holiday again and your words are so kind.
Kind Regards
Jade
Another fab holiday booked…
Natalie had already done so much work before we arrived to book our holiday. This made sure she had every aspect of the holiday covered and all our questions answered without the need of any research while we were in the shop with her.
23 octobre 2025
Réponse de Miles Morgan Travel - Chippenham
Good Afternoon
Thank you so much for taking the time to write this amazing review. It was an absolute pleasure as always to help you with your holiday. I have no doubt you will have an amazing time.
Kind Regards
Natalie
A First Class service with a smile
I gave Karen a detailed brief which she acted on immediately and offered us a number of options, all of which we rejected. but Karen persisted and within a couple of days we were offered a package which suited us perfectly.
Thank you so much for all your efforts, attention and patience.
5 octobre 2025
Réponse de Miles Morgan Travel - Chippenham
I really appreciate your lovely review! It was great meeting you and helping you organise your holiday. I hope you have an amazing time away!
Kind Regards
Karen
Very friendly sorted out what I needed…
Very friendly sorted out what I needed with know trouble
15 octobre 2025
Réponse de Miles Morgan Travel - Chippenham
Many thanks for taking the time to share your review. It was lovely meeting you and look forward to assisting you with any future travel plans!
Kind Regards,
Jade
Excellent customer service
We were quite indecisive but Natalie was always accommodating and cheerful. When we finally went to book we asked her to change the the flight which she did. But a little later we realised we had made a mistake , and she changed it back again. Her customer service skills were excellent.
4 octobre 2025
Réponse de Miles Morgan Travel - Chippenham
Good Afternoon
It was a pleasure helping you find your perfect holiday. Thank you so much for your kind words and feedback.
It really means a lot to get such amazing feedback.
Kind Regards
Natalie
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