I went (with a friend) into the shop with some idea of where we wanted to go, but nothing else. Jessica was welcoming and really helpful. She found a hotel that we both liked and gave us some inform... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everyone at the Gloucester branch are kind,efficient, knowledgable and have never let us down in the 10 years we’ve been using them for our holidays. Special thanks to Connor and Leyanne. We always ge... Voir plus
L'entreprise a répondu
Nice friendly staff when you walk in. Well organised and clean premises. Made to feel at ease as walking into a travel agent can feel overwhelming sometimes especially with the number of possible vaca... Voir plus
L'entreprise a répondu
The booking was more complicated than normal but Connor the Agent was very patient and thorough and explained all the constraints with this particular booking and eventually we were successful in boo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, Royaume-Uni
- 01452 345100
4,9
Excellent
347 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The staff understood what we wanted and…
The staff understood what we wanted and came up with a few options and prices. We were undecided for a while and eventually called back three weeks before we want to go. The prices had dropped quite a bit and there was still some availability for the location so we got a good deal and the staff were also able to check us in at Bristol airport and we chose our seats on the plane. It was so easy. Last year they did a rail itinerary for us with railbookers and that was so easy too. We asked for budget hotels and every single one was a gem (Amsterdam, Bruges and Paris)
3 mai 2026
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you so much for your kind review! I’m really glad we could help find the right options for you. Thanks again for coming back to us, it’s always a pleasure to help. Best wishes, Kloe
India Golden Triangle & Ganges River Cruise
Leyanne has a very good front line personality, once she realised the purpose of my visit ley broke the ice with " would you like a coffee" & I settled in straight away. Ley was very professional whilst on the phone with Riviera, securing a 48 hr 'think over' period.
But the 'cherry on the cake' was when branch manager Conor regaled his own personal memories, experience, photographs of the very same trip I was seeking.
Within 3 hrs of private deliberation, I returned to the branch paid my deposit & secured my holiday insurance... All's good, feeling very confident.
1 mai 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Clive, thank you so much for your lovely review! It was a pleasure meeting you and helping you plan your India Golden Triangle & Ganges River Cruise. I’m really glad you felt comfortable and well looked after during your visit. I’m also happy Conor could share his personal experience, it really helps bring the trip to life! Thanks again for coming back to book with us. I’m so pleased you’re feeling confident and I’m sure you’ll have an amazing time. All the best, Leyanne
Great travel agent office
Friendly listening staff. Very helpful on every way you can think of.
Love going in there. Especially Conor
26 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Gill, thank you for your kind words. It's my pleasure top help. See you both again soon! Kind regards, Conor
Service very good
Service very good, Ley explained everything about the holiday we have booked, answered all our questions, very patient!
Very polite. Will use company again!
26 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Sue, I appreciate you taking the time to share your experience. I am so glad to hear that you found our service helpful and that all your questions were answered! I hope to see you both again soon. All the best, Ley
Knowledgeable friendly staff and helped…
Knowledgeable friendly staff and helped me to choose exactly what I was looking for a cruise with Ambassador.
23 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Greg, thank you for taking the time to leave us 5 stars and a kind review! It was a pleasure to help. Best wishes, Jessica.
Welcomed into the Gloucester shop
Welcomed into the Gloucester shop, Jessica was very helpful with great advice. She understood and researched our holiday and emailed with lots of choices. She made booking very straight forward. Thank you
22 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Lynne, we appreciate your kind words regarding your visit. I am so glad we could provide helpful advice and make your booking straightforward. Thank you! All the best, Jessica
Réponse de Miles Morgan Travel - Gloucester
Hi Gail, thank you for your positive feedback! It was a pleasure to assist. Best wishes, Conor
Great service as always x
19 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Sandy, we appreciate you taking the time to leave us a wonderful review. We are always delighted to assist you with your needs. Best wishes, Jessica
First time doing a cruise
First time doing a cruise, so thought we better speak to the experts. The team at Miles Morgan Gloucester were very helpful in explaining what to expect, what to avoid and the best places to go during our cruise. Have spoken to the team since our booking and are always happy to help with random questions. Looking forward to our trip in due course and would recommend the Miles Morgan Team for their help and patience.
15 octobre 2025
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you for your kind review. We're delighted to hear about your positive first cruise booking experience! It's great to know our team's expertise and patience helped clarify everything. We appreciate your recommendation and are here for any further questions as your trip approaches. Best wishes, Jessica.
Second booking in a week
Second booking in a week. Same reassuring service as a few days ago but with a different member of staff. Thanks this appears to be a consistently friendly efficient team.
15 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Mrs Oxlade, we're happy to hear that you've had consistently positive experiences with our team. Thank you for your for sharing your kind feedback! Kind regards, Freya
It was a big thing for me to book a…
It was a big thing for me to book a cruise. I was put at ease from the moment the ladies guided through my options and answered all my queries. I am know looking forward to my cruise to the Caribbean. A first class travel agent
14 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Thank you very much for your kind feedback. It was a pleasure assisting you, and we’re delighted that both myself and Leyanne were able to make the booking process smooth and reassuring for you. Should you need any further assistance before your departure, please don’t hesitate to get in touch. Kloe
Understanding my requirements and listening.
Understanding my requirements and dealingwythbtgem
10 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Yolanda, thank you for your kind words. We appreciate that you shared your experience with us. We hope to assist you again soon. Best wishes, Freya.
Great deal by the Use Miles Morganguy who saw there
Great deal by the guy who saw there. He searched and found exactly what I wanted. Very professional and customer friendly
8 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Mr Cooper, thank you very much for leaving us a 5* review. I'm glad we managed to find what you were after and look forward to assisting your bookings in the future. Kind Regards, Conor.
Wherever and whenever you want to…
Wherever and whenever you want to travel the friendly team at Miles Morgan will always find the best solution. They listen carefully to your wishes then do their best to fulfil them. Miles Morgan has never let me down.
3 avril 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Narguesse, thank you very much for your kind words. It is always a pleasure dealing with your bookings and we will look forward to seeing you again soon. Kind Regards, Ley.
Réponse de Miles Morgan Travel - Gloucester
Hi, thank you for your kind words! It is always a pleasure to help you both and book your next holiday! We all hope to see you soon. All the best, Jessica
I went in to book flights for next…
I went in to book flights for next year the return flight hadn't been released then, Jessica said she would let me know when they were on the system which she did with all the prices very good
23 mars 2026
Réponse de Miles Morgan Travel - Gloucester
Thank you very much for your kind feedback. We’re delighted to hear that Jessica was able to assist you by monitoring the flight availability and providing you with the pricing as soon as it was released. We really appreciate you taking the time to share your experience, and we’ll be sure to pass your comments on to her. Kloe
Very good service from coner the…
Very good service from coner the manager of gloucester l;
27 février 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Janet, thank you so much for taking the time to leave a review. Its always a pleasure to help. I look forward to assisting you again in the future. Best wishes, Conor
Jessica in Gloucester branch was…
Jessica in Gloucester branch was excellent helping us to arrange a holiday to Spain with Baker dolphin. Will definitely be using her again. Many thanks jess.
4 mars 2026
Réponse de Miles Morgan Travel - Gloucester
Hi Ernest, thank you for leaving us 5 stars as well as a kind review. It was an absolute pleasure assisting all three of you and booking your next holiday. I hope to see you again soon. Best wishes, Jessica.
They are professional and friendly and…
They are professional and friendly and always find us a wonderful holiday.
22 février 2026
Réponse de Miles Morgan Travel - Gloucester
Thank you so much for your wonderful feedback. The team are thrilled to hear that you’ve consistently had such positive experiences and that we have been able to find you some fantastic holidays. Providing a professional yet friendly service is always the goal, so it’s lovely to know that’s come across. We truly appreciate your continued trust and look forward to helping you plan your next getaway. Kloe
The Miles Morgan team listen to you
The Miles Morgan team listen to you, hear what you want then help you find it. Nothing is to much trouble and all done in a friendly manner. Jessica was lovely and efficient
21 février 2026
Réponse de Miles Morgan Travel - Gloucester
Thank you so much for your lovely feedback. It’s fantastic to hear that you felt listened to and well looked after - that’s exactly what we aim for as a team. I’ll be sure to pass your kind words on to Jessica; she’ll be so pleased to hear them. We really appreciate you taking the time to share your experience and hope to welcome you back into the branch again soon. Kloe
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.