Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement39 Monnow Street, NP25 3EF Monmouth, Monmouthshire, GB
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Michelle at the Monmouth branch was brilliant!! Very helpful in all aspects of our booking which was challenging as we were booking for friends as well as ourselves, who were not present!! In amongst... Voir plus
L'entreprise a répondu
Michelle was very patient and explained everything we wanted to know therefore made the booking very easy for us as she did everything for us
L'entreprise a répondu
Excellent service by Michelle Timewell. Efficient, friendly and took time and patience to understand our holiday needs. Will definitely use again. When we went to the cruise ship seminar, we had only... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, Royaume-Uni
- 01600 715736
4,9
Excellent
146 avis
Demande des avis aux clients
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Patience of a saint
Patience of a saint when having to deal with a customer who couldn't decide which country or area they wanted. SORRY but got there in the end.
10 juillet 2026
Réponse de Miles Morgan Travel - Monmouth
It was an absolute pleasure booking your holiday for you and your daughter. I hope you both have a wonderful time and make lots of amazing memories together. Best regards, Jade
They were really efficient and helpful
They were really efficient, found a holiday that exactly suited our dates and requirements - very quickly!
9 juillet 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you. I'm pleased to have found what you wanted and hope you have a lovely time
very helfull and knowledgeable
1 juillet 2026
Réponse de Miles Morgan Travel - Monmouth
I am pleased to have helped you with booking this amazing trip on your bucket trip
Rang Claire told her whatever wanted
Rang Claire told her whatever wanted. She sorted it and we paid deposit over the phone
9 juin 2026
Réponse de Miles Morgan Travel - Monmouth
Always a pleasure booking your holidays
Excellent service
Excellent service. Clare took onboard our specific requirements and got a tailored solution to our particular requests at minimal additional cost
7 juin 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words and glad we could get the direct flights to go with the magnificent South African Tour
professional and friendly
efficient, professional service from Clare Hughes. all booked in a short time with availability checks/questions answered in advance of the appointment.
29 mai 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you so much for your kind words, which are very much appreciated. So glad you are fit to travel again.
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words, it was a pleasure booking your holiday. Regards
Jade
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your cruise.
Regards
Jade
A great team of staff in monmouth
A great team of staff in monmouth. All helpful and pleasant. Staff get back to you when they say they will
10 mai 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your holiday. Regards Team Monmouth
Michelle goes above her job to help
9 mai 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comment, pleasure to help and get your holiday booked
Réponse de Miles Morgan Travel - Monmouth
Many thanks for your comment, pleasure to help and book your holiday
Fast efficient informative and helpful
3 mai 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words
Réponse de Miles Morgan Travel - Monmouth
Thank you for you lovely words. It was a pleasure booking your cruise. Regards jade
Réponse de Miles Morgan Travel - Monmouth
Was a pleasure to find your holiday for all of you, thank you Michelle
Very helpful,friendly staff
8 mai 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to help you book another holiday
Thanks to Michelle for arranging our…
Thanks to Michelle for arranging our last minute holiday to Kefalonia. She was very helpful in finding out what we wanted and super patient in exploring all options for us until we found a great match for our holiday plans. She also kept a close eye for discounts for us when they applied and so all in all, friendly and helpful service. Thanks to Michelle and Clare in the Monmouth branch, and we're very excited to go away later this month.
3 mai 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comment. Pleasure to help you find what your holiday, look forward to hearing all about it on your return, Michelle
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comment, and pleasure to help book your holiday as always
Fabulous Staff
All the staff in the Monmouth branch of Miles Morgan are amazing - nothing is too much trouble and they are all so friendly - always offering a cup of coffee when you arrive for an appointment.
Michelle has been fantastic organising our upcoming Great Railways trip and making sure we have our tickets and all the infomation we need.
Clare - who we saw last week - was fantastic sorting out the best river cruise for us - lots of different information for us to look at to make the most informed choice.
Olga is always great sorting out our currency.
All in all a great travel agent experience.
26 avril 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind words and it's always a pleasure.
Good, friendly, welcoming service
It was lovely to see the shop open again & supporting local travellers.
We went in to book a holiday that was in the newly arrived brochure. Even the shop hadn't had the details but Claire was on the case & managed to get us a further discount on the package.
Due to a couple of IT issues, it took longer than we anticipated to complete the booking but we are very happy with the resulting booking.
23 avril 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your comments
Having professional staff to clarify…
Having professional staff to clarify questions and knowledgeable staff who know their way around the booking process.
The biggest draw is the way we have been treated in the past and personal experience. 👌
21 avril 2026
Réponse de Miles Morgan Travel - Monmouth
Thank you for your kind review. It was a pleasure arranging your holiday, and I’m happy to hear you had a positive experience.
Regards,
Jade
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