MM continues to deliver excellent customer service and care. Prompt and efficient booking and confirmation.Plus that xtra help sometimes necessary to obtain the travel tickets and vouchers. We are so... Voir plus
L'entreprise a répondu
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MM continues to deliver excellent customer service and care. Prompt and efficient booking and confirmation.Plus that xtra help sometimes necessary to obtain the travel tickets and vouchers. We are so... Voir plus
L'entreprise a répondu
Excellent service. Very considerate and friendly. Explain all the options and staff all have patience. It doesn’t matter if it is your first visit or a return visit you still receive excellent and... Voir plus
The team at Miles Morgan are always first class in both service and expertise. As an analogue old their help is invaluable. I'm a repeat customer!
We were greeted on arrival, and as Rachel who we were dealing with was engaged, were offered a cup of tea whilst we waited. Rachel was, as always, friendly and helpful. She went through the options av... Voir plus
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
14-16 Middle Street, BA20 1LY, Yeovil, Somerset, Royaume-Uni
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Réponse de Miles Morgan Travel - Yeovil
Travel agents I spoke with over the phone, we are very helpful as I am not good on the computer. They dealt with the things they promised to do and were friendly and informative .
I would recommend this company to other people!
Staff are always friendly and knowledgeable.
We are returning customers and will always return!!
Rachel was very helpful she discussed all options with us and price wise git us the better deal she was also very good with helping me pay which I was having problems with a private booking I had made
Honest information and friendly experience. Jon had knowledge of the ship which helped with booking meals, etc.
Kerry who helped me book my holiday with Saga couldn’t have been more helpful She has helped me before and I have always found her efficient, helpful and kind.

Réponse de Miles Morgan Travel - Yeovil
The Miles Morgan staff in Yeovil are all so welcoming and friendly going above and beyond to understand and meet your holiday needs. Being offered a simple cup of tea while you discuss your requirements makes for a relaxed atmosphere. Thanks Rachel and the team.

Réponse de Miles Morgan Travel - Yeovil
Ellie Carss did a great job! She was patient, helpful, efficient and very thorough. It was a pleasure to sort out two holiday bookings with her and we are very happy with the results. Thanks again Ellie.

Réponse de Miles Morgan Travel - Yeovil

Réponse de Miles Morgan Travel - Yeovil
Everyone was helpful, answered all of our questions, and was courteous and pleasant, making our experience memorable.

Réponse de Miles Morgan Travel - Yeovil
The usual expert help was received by Victoria at Yeovil. She made the whole process easy, thank you.
Recommendion and booking for Hoppa Bus at Heathrow was completely negative experience. They started later than we were led to believe and only ran hourly. Others around us also gave up and took taxis. We ended up wasting that booking entirely and taking taxis both ways.
The booking for parking was wrong but in fairness you did sort that out. It was a good job we spotted it and returned to sort it out.
Confusing advice about receiving 'tickets' and the like.
Not sure there's much depth to the recommendations and advice we received, would prefer professionalism as opposed to chatting.
When selling foreign currency you should advise customers that paying with credit cards may attract significant fees.
Overall a profound contrast to our previous booking- we'll probably book everything ourselves next time.

Réponse de Miles Morgan Travel - Yeovil
My enquiry and booking was done only on the phone and emails, Jon the agent was efficient, understanding and helpfull every email and question was answered quickly, we kept changing the goal posts so we wasn't easy, we were spending a lot of money and so felt safer doing it through an agent Miles Morgan didn't let us down
We always go to Miles Morgan for our holidays in Yeovil, they have always been very helpful with everything. They do really take the time to find out exactly what you are looking for. Would recommend Miles Morgan 100% to anyone
Helen was really friendly, professional and knowledgeable. We booked our first cruise and were very impressed with the excellent level of customer service. Our request was dealt with very promptly. Would definately recommend Miles Morgan to other travellers.

Réponse de Miles Morgan Travel - Yeovil
Jon is so helpful with our requests and matching the competition. You know you are getting the best deal. We have been using Miles Morgan for years even though we now live in Bournemouth and unable to visit Yeovil they go that extra mile.

Réponse de Miles Morgan Travel - Yeovil
Kerry took her time and explained everything as it’s our first cruise . Kerry is obviously very knowledgeable and made us feel that she wanted us to have the right experience, we felt very valued .
Thank you again

Réponse de Miles Morgan Travel - Yeovil
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