We went into the shop to ask advice and demo on a new electric wheelchair. The staff were excellent taking us through all the operations and then helping my wife to have a trial in the carpark. They o... Voir plus
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Lisez les avis des autres
Visited today with my Mother-in-law and wife looking for light foldable manual wheelchair. We were greeted by Ritu who took us through their range chairs and rollators. We had loads of question and... Voir plus
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I had the pleasure of being assisted by Ritu at the Blackpool branch in trying power chairs & she is the sole reason I chose to purchase the chair through Millercare rather than purchase online.... Voir plus
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I recently ordered an indoor and outdoor ramp for an elderly couple in their nineties whom lm a Carer for from the Heywood branch. Excellent Customer Service and the ramps are now fully installed. Fan... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Specialist of mobility, disability and healthcare products. Incontinence Solutions, Wheelchairs, Stairlifts, Mobility Scooters, Adjustable Beds and Bathlifts.
Coordonnées de contact
Millercare Service Centre Alexander House 38 Churchill Way, BB9 6RT, Lancashire, Royaume-Uni
- 0800 6528533
- contact@millercare.co.uk
- millercare.co.uk
4,9
Excellent
369 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Fantastic service from the Heywood branch…
I recently visited the Heywood branch and met Julia and Andrea. I needed to discuss several issues regarding my parent’s house and wasn’t sure where to start.
Julia was fantastic. She talked me through what could be done, including bathrooms, toilets, ramps, chairs, mobility aids etc. and then came to the house to meet my parents and assess the situation.
I have since had several items delivered which have already made a positive impact on the daily lives of my parents. I have also had visits from ramp and bathroom specialists and feel confident that these will be handled professionally also.
As a former customer service manager for a global market leading brand, I can say without doubt that the whole experience has been excellent, everybody I have met has been caring and professional, and Julia is most definitely an asset to the organisation.
8 mai 2026
Avis spontané
Réponse de Millercare
Dear Allister,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your wonderful 5-star review. We’re delighted to hear that Julia and Andrea at our Heywood branch were able to provide caring, professional support and guidance for your parents’ needs, and that the products and specialist visits have already made a positive difference to daily life. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Recliner chair
Great piece of furniture which was delivered and set up by the very friendly and also professional team of Phil and Jordan. Thanks guys.
8 mai 2026
Avis spontané
Réponse de Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Phil and Jordan were very friendly and professional. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Brilliant service when purchasing my…
Brilliant service when purchasing my husband new scooter, big thank you to Julie.
7 mai 2026
Avis spontané
Réponse de Millercare
Dear Diane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Julia provided such brilliant service whilst assisting you with your husband's new scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Really helpful from beginning to my dad…
Really helpful from beginning to my dad receiving his scooter.
7 mai 2026
Avis spontané
Réponse de Millercare
Dear Lauren,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear our staff were really helpful from the beginning with your dad's mobility scooter. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
We have just had are chair delivered
We have just had are chair delivered. Phil and Jordan were excellent very helpful and friendly. I would like to thank Linda from your Banks shop who was most helpful
7 mai 2026
Avis spontané
Réponse de Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how Linda, Phil and Jordan have been excellent, helpful and friendly whilst assisting you with a new chair. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Following recommendations we have todsy…
Following recommendations we have todsy visited the staff at Platt’s bridge Wigan , they were simply 1st class, extremely helpful and a pleasure to do business with , Thsnks again for your help today , kind regards John & jo
6 mai 2026
Avis spontané
Réponse de Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Wigan branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear how the staff were first class, helpful and a pleasure to do business with. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Great company to do business with
My wife ordered a recliner yesterday, which was delivered today by Phil and Jordan, who couldn't have been more helpful. Polite and speedy service.
6 mai 2026
Avis spontané
Réponse de Millercare
Dear David,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Oswaldtwistle branch. Your feedback means the world to us and serves as a great source of motivation for our team.
Thank you for your kind feedback—it's great to hear your wife is pleased with her recliner. Phil and Jordan will be delighted to know their help made a difference, and we appreciate your support of our business. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
My husband was unsure about buying a…
My husband was unsure about buying a mobility scooter but as soon as he walked in the store he new and saw whst he wanted! The lady who served us was brilliant explained everything in detail and let my husband drive round the store. She was so patient with him.
2 mai 2026
Avis spontané
Réponse de Millercare
Dear Christine,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Warrington branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you and your husband were served by a lady who was brilliant whilst explaining everything to you about mobility scooters. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Linda at Millercare was so help full…
Linda at Millercare was so help full called yesterday to look at scooters for my mother and was served by a man who was very helpful and showed me how to disassemble the scooter told him we will have it and he put it in the back of shop with no deposit paid with was so nice collected it this morning and even got 1months free insurance that’s what I call brilliant service
1 mai 2026
Avis spontané
Réponse de Millercare
Dear Steven,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Linda and Andy were so helpful whilst assisting you and your mother with a new mobility scooter, which included a month of free insurance. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Wheelchair
Very helpful in choosing and ordering a Wheelchair. The delivery man was excellent and showed us how everything folded and came apart etc
13 avril 2026
Avis spontané
Réponse de Millercare
Dear John,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how our delivery man was excellent and showed you everything working with your new wheelchair. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
They should be called MillerDontCare
UPDATE: After checking my dad's documents the chair took 9 weeks to arrive (we were told 6 weeks)
Ordered 25th September 2025, delivered 1st December 2025, dad died on the 22nd February 2026 so only had it 11 weeks
I wasn't there when the rep came, neither was my sister
They sold my terminally I'll dad in palliative care a £2,000 rise and recliner and then took a £1,000 deposit
It took 9 weeks to come and we weren't updated in any way regarding delivery of the chair
The chair was meant to be a pressure relieving chair but he ended up with more pressure sores
Dad passed away on 22nd Feb 2026
Avoid this disgusting, awful company who's reps are clearly on commission
1 décembre 2025
Avis spontané
Réponse de Millercare
Dear Frank,
We are very sorry to read your review, and first and foremost, please accept our sincere condolences on the loss of your dad. This must be an incredibly difficult time for you and your family.
As a family-run business, we genuinely care about the people we support, and we are deeply concerned to hear about your experience. This is not the level of service or communication we aim to provide, and we take your feedback very seriously.
We would also like to let you know that we have been in contact with Neil, our Customer Resolutions Manager, who has been trying to reach you and is currently awaiting your response in relation to this matter.
We would really appreciate the opportunity to speak with you directly to better understand what happened and to address your concerns properly. Please could you contact us at your convenience, or send us a direct message with your details so we can reach out to you. Our email address is customerservice@millercare.co.uk
or call us 01254 356565.
Once again, we are truly sorry for your loss and for the distress this situation has caused.
Regards,
Millercare Customer Service Team
Lady in shop (Claire) was really…
Lady in shop (Claire) was really helpful, knowledgeable and friendly.
28 mars 2026
Avis spontané
Réponse de Millercare
Dear customer,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with us. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Claire was really helpful, knowledgeable, and friendly whilst assisting you. We will pass on your kind words to the team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I needed to by a stoller
I needed to by a stoller, and the care and concern of the staff was exemplary. Buying a walking aid is not the happiest of purchases, and Millercare go out of their way to make the experiance as dignified as possible.
27 mars 2026
Avis spontané
Réponse de Millercare
Dear Mr Katz,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff showed such great care and concern in assisting you with a walking aid. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Excellent, very friendly and helpful
I took my mother into Millercare in Manchester, as she wanted a wheelchair and a walker. We were served by Tony, who could not have been more helpful and friendly. He was very patient with my mother, and gave her all the time she needed.
100% happy, would recommend them to anyone.
23 mars 2026
Avis spontané
Réponse de Millercare
Dear Yossu,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Tony was helpful and friendly whilst assisting your mother with a wheelchair and walker. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare in Breightmet
The staff at Millercare in Breightmet, Bolton were extremely helpful and knowledgeable when we visited today. Joanne went above and beyond to help us and we left feeling happy and confident. As a carer I have dealt with Millercare before and would happily reccommend them.
7 mars 2026
Avis spontané
Réponse de Millercare
Dear Jane,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bolton branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been extremely helpful and knowledgeable whilst assisting you. We will pass on your kind words to the Southport team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
I visited the Banks Millercare and the…
I visited the Banks Millercare and the lady was so helpful, told her what i needed, showed her pictures and she just new which one would be more suitable for me. I had a test run and fall in love with my scooter except for the colour but they had it a lovey blue. The shop was clean and very tidy. The lady and young lad that came to the house were lovely very polite and explained everything clearly to me. Im so glad I chose Millercare for my mobility scooter.
3 mars 2026
Avis spontané
Réponse de Millercare
Dear Helen,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Southport branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff were very helpful, lovely and polite whilst assisting you with a new mobility scooter. We will pass on your kind words to the Southport team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Really helpful knowledgeable staff who…
Really helpful knowledgeable staff who advised me to try all the suitable chairs to see which was best. Once chosen everything was explained so I knew what to do.Would highly recommend them to anyone.
23 février 2026
Avis spontané
Réponse de Millercare
Dear Mr Carroll,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Leyland branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how the staff have been really helpful and knowledgeable on the most suitable chairs. We will pass on your kind words to the Leyland team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Called in local branch (Bolton)…
Called in local branch (Bolton) following telephone enquiry and was looked after very politely and efficiently by staff (Joanne and Rachael)
25 février 2026
Avis spontané
Réponse de Millercare
Dear Linda,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Bolton branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Joanne and Rachael have been very polite and efficient whilst assisting you. We will pass on your kind words to the Bolton team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Millercare heywood
Julia and Alistair have both called at the house to advise about mobility aids. Can’t fault them at all. Very friendly extremely helpful. 10/10
23 février 2026
Avis spontané
Réponse de Millercare
Dear Mr Kerr,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Heywood branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how Julia and Alasdair were very friendly whilst providing you with a free home assessment demonstrating mobility aids. We will pass on your kind words to the Heywood team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
Went to millercare Swinton to have a…
Went to millercare Swinton to have a look at a Walker. I had telephoned in the morning and spoke to Tony. When I arrived at the shop Tony had got several out for me to look at. He was very helpful and knowledgeable. I would highly recommend this shop
21 février 2026
Avis spontané
Réponse de Millercare
Dear Pat,
Thank you so much for taking the time to leave us a fantastic 5-star review! We are truly delighted to hear about your positive experience with our Manchester branch. Your feedback means the world to us and serves as a great source of motivation for our team.
It's great to read how you spoke with Tony in the morning, and he had prepared all of the walkers ready for when you came into our showroom. We will pass on your kind words to the Manchester team, as they always appreciate feedback from our valued customers.
Should you have any further questions, suggestions, or if there's anything else we can assist you with, please don't hesitate to contact us. We're here to provide you with the best possible service and ensure your satisfaction.
Once again, thank you for choosing us and for sharing your positive experience. We look forward to serving you again in the future.
Best regards,
Millercare Customer Service Team
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