Miltons Jewellers Avis 

101
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Lewis was a very helpful and knowledgeable staff member who kept his fact finding promise and called when he said he would. He was very amenable and made buying a piece of jewellery a very pleasant e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to say a few words about Pauline who works at St John’s Precinct Liverpool. This is the second purchase I have made and Pauline has advised me over both. She is knowledgeable, extremely h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Miltons Jewellers several times, and are my first choice when searching for a Rolex wristwatch. I have bought two Rolex watches from them thus far, a GMT & Ladies Yachtmaster and both exp... Voir plus

Noté 5 sur 5 étoiles

Our second visit in two weeks, an exchange completed and a further purchase made. Without doubt one of our greatest customer service experiences. The entire staff are helpful, thoughtful and highly pr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Horlogerie

Informations provenant de diverses sources externes

Miltons comprises a number of family businesses with shops in Chester, Birkenhead and Liverpool. We specialise in buying and selling fine jewellery and Rolex watches.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(101)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The sell how's so lovely the genuine…

The sell how's so lovely the genuine what makes me feel safe to ask for hair the best value I am so grateful she is solid asset please give her my love and respect.ayad

10 août 2024
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Réponse de Miltons Jewellers

Dear Ayad, thankyou so much for your kind feedback. From your message, we're not sure who your assistant was -- but we'll share it with everybody and hope that we may be of service to you again in the future :-)

Noté 5 sur 5 étoiles

Two ring set

Just purchased the most beautiful two ring set and such a fantastic price. Pauline in the Liverpool store was wonderful and helped me so much choosing them. Could not be happier. Thank you so much.

2 août 2024
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Réponse de Miltons Jewellers

Dear Joanne, thankyou so much for your kind feedback. Pauline herself is of course delighted that you feel so pleased. Thankyou again for your business - we'd love to be able to serve you again in the future.

Noté 5 sur 5 étoiles

Kim was amazing

Kim was amazing. Very special birthday diamond for my wife. So very pleased. Fantastic advice and service. Will very much recommend and will be back.

15 juillet 2024
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Réponse de Miltons Jewellers

Dear Mr. Browning, thankyou so very much not only for choosing Miltons to be a small part of your story but in particular for such kind feedback. This has been shared with Kim and her managers, all of whom are delighted that you feel so well served and ask to express their personal thanks. We very much hope that we may be of service to you both in the future :-) With kind regards from all of us at Miltons.

Noté 5 sur 5 étoiles

Our experience was perfect

Our experience was perfect. Buying diamonds should feel special and it really did. Both Shirley and Pauline really looked after us. We were given lots of help and advice but no hard sell. We felt comfortable to take our time to make the right choice. We’re delighted with the ring. It has a real significance for us so it needed to be right. We will recommend Milton’s to family and friends, just as my friend recommended it to me. Thank you again Shirley and Pauline.

11 juillet 2024
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Réponse de Miltons Jewellers

Dear Ms. McConnell, thankyou so much for taking the trouble to write this. It has been shared with Pauline and Shirley, who are of course delighted. P explained about the three stone ring and your notion of "past, present and future" - we love that ! We truly appreciate both your custom and your kind review here. With best wishes from all of us at Miltons :-)

Noté 5 sur 5 étoiles

Excellent customer care.

Milton's St Johns Liverpool. I came in the store about 6 weeks ago after the passing of my beautiful mum. I was buying my last gift off her which was quite an emotional time for me. Rachel was the assistant that helped me choose a diamond cluster ring for myself and 2 diamond eternity rings for my daughters. Rachel was patient and so helpful and so nice she made my experience at the store as pleasant as it could be for me at this time. I would like to say a big thank you to Rachel for her patience and kindness that she showed me. She is a credit to your shop.

30 mai 2024
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Réponse de Miltons Jewellers

Dear Julieann, this is Haywood Milton, the MD of Miltons (Liverpool) Ltd writing, as I wished personally to thank you - not just for your business, but in particular for sharing the moving circumstances of your purchases and leaving such kind words about Rachel. Sometimes, playing our small part in a much bigger story is the most rewarding part of being a jeweller. It really has been our pleasure and we hope that your recent purchases continue to serve as happy reminders of your Mum. With very best wishes from all of us, HM

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Kay was friendly and helpful and provided skilled and efficient service
We really appreciated her valuable advice

29 juin 2024
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Réponse de Miltons Jewellers

Dear JL, thankyou so much for both your business and leaving your kind review. Kay is unfailingly passionate about gemstones and jewellery so will be thrilled when she reads this. Hoping that we may be of service in the future, with thanks again from all of us at Miltons.

Noté 5 sur 5 étoiles

Very good service

Very good service on the phone from Sophie and in store from Rachel. Bought a beautiful necklace at a very good price.

2 juillet 2024
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Réponse de Miltons Jewellers

Dear Mr Benstead, thankyou very much for your business but especially for taking the time to leave your kind words about Sophie and Rachel. This will be shared with them and their manager - they will all be DELIGHTED ! Hoping that we may be of service again, with kind regards from all of us at Miltons :-)

Noté 5 sur 5 étoiles

Most friendly staff,made to feel like a…

Most friendly staff,made to feel like a neighbour,with expertise aplomb,after sales just as good,special mention to Pauline,thanks for all your help in both the sale and after sale service you provided,the nuisance is delighted.

27 juin 2024
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Réponse de Miltons Jewellers

Dear Paul, thankyou very much indeed for sharing your experience and kind comments. They will be shared with Pauline and the shop manager and we KNOW they will both be delighted ! Thankyou for your business and we'd love to be able to serve you again :-)

Noté 5 sur 5 étoiles

Excellent service at Miltons!

We are returning customers to Pauline at Milton Jewellers St Johns Liverpool. We live in Wales, but given the outstanding service we have received from Pauline, we now wouldn’t go anywhere else. Pauline is an asset to Miltons

27 juin 2024
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Réponse de Miltons Jewellers

Dear Heather, thankyou so much for your kind review which we will of course share with Pauline. We all appreciate your business but this will personally mean a great deal to her, little treasure that she is ! Thankyou for your business and we hope that we can serve you again soon. With kind regards from all at Miltons

Noté 5 sur 5 étoiles

U get the lot - Knowledge, professionalism, efficiency - all delivered with a personal touch.

With their strict policy, shopping at Milton Jewellers meant my having to travel from France, to personally collect any item I wish to purchase. But the assistance and support from Milton Jewellers prior to each visit have made every journey enjoyable and worthwhile.

The manager at their Liverpool Store, Mr Nick Bailey, responds timely and professionally to every email enquiry I make prior to my visits, no matter how trivial or irrelevant.

On one occasion, when I was all booked to travel by train from London to Chester to pay for and collect a diamond ring, I was told at the 11th hour, that they could not resize the ring for me. On closer examination, the store discovered that it had already been resized once before.
At this stage, I have come to trust Mr Bailey sufficiently, so that Milton Jewellers could easily have sold me a lump of plastic and billed me for a 1 carat diamond ring. 😂
I was very touched by their honesty.

Recently I was at their Chester store to pay for and collect another 2 items. When my M&S Credit card was repeatedly declined, there was not the slightest awkwardness from the staff. Only concern and willingness to help.

As pubs and fish and chip shops are closing down in every town, let's hope this enchanting family run business continues to service those of us who want to own some of that bling, but cannot afford to do our everyday shopping at Cartier or Boodles.

NB: And if you are lucky enough to get a valuation for your item, it is a well structured forensic document detailing every aspect of your item. Not just 3 lines on an A4 sheet of paper.

28 mai 2024
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Réponse de Miltons Jewellers

Dear Ms. West, thankyou so much for taking the trouble to leave such kind `and detailed feedback. We can't always get it right, but you cover a number of aspects where we try very hard and this is so rewarding to read. We have of course shared it with Nick Bailey, who happens to lead our team of JVA / IRV Registered Valuers as well as running the Church Street shop. He is thrilled that you feel well served by us all. Do please stay in touch with him if we may be of any further service. Again, thankyou for your comments - we are quite moved. A bientôt, nous espérons ! With kind regards from all of us at Miltons.

Noté 5 sur 5 étoiles

Lena

Lena, who served us, made our experience very special. She was knowledgeable, helpful, pleasant and very easy to talk to. She was not pushy and she guided us through our choices. Her advice helped us make the right choice and we found her a delight to deal with.

25 mai 2024
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Réponse de Miltons Jewellers

Thanks so much for leaving this, Mick. That's exactly what visiting us should be like, but we're delighted to hear when it is and Lena will be ever so grateful when we show her. Thankyou for this, and your business - we'd love to be able to serve you again :-)

Noté 5 sur 5 étoiles

Lena at Birkenhead

Lena at Birkenhead provided a top class service. Knowledgeable, patient and personable. Very informative and had a 'nothing is too much trouble' approach. Refreshing. Thanks and I will visit again.

24 mai 2024
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Réponse de Miltons Jewellers

Alexander, thankyou so much for taking the trouble to leave such a kind review. It will be shared with Lena and her manager, who will both be delighted you felt so well served. Thankyou indeed from all of us at Miltons and we hope to see you again :-)

Noté 5 sur 5 étoiles

My husband and I bought a ring from the…

My husband and I bought a ring from the lovely Sharon today. She was so friendly and kind. Even gave us a bottle of wine to take away as I had to leave the ring there to be sized. A very thoughtful gesture.

2 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Great service professional and super friendly thank you Pauline. 😊

24 février 2024
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Réponse de Miltons Jewellers

Dear Mrs. Sutherland, thankyou so much for taking the trouble to leave a review and indeed being so kind. We have just shown it to Pauline and she is so thrilled ! It was her pleasure to serve you :-) With thanks also for your business and our best wishes, all the team at Miltons

Noté 5 sur 5 étoiles

Bargain prices for tennis bracelets

Popped into Milton’s jewellers in St John’s precinct today to look at some tennis bracelets. I was helped by Janine who showed me some tennis bracelets. I decided to have a lovely sparkling one after trying it on, I knew this one was for me. Thank you Janine, can’t resist coming back again for jewellery at bargain prices!

26 janvier 2024
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Réponse de Miltons Jewellers

Dear Valerie, Thankyou so much for taking the trouble to leave this kind review. It will mean a great deal to Janine especially. We very much appreciate both your custom and your support. Keep on sparkling ! From all of us at Miltons :-)

Noté 5 sur 5 étoiles

Such lovely people so professional …

Such lovely people so professional will definitely go they again and so reasonably priced

2 janvier 2024
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Réponse de Miltons Jewellers

Dear Tracey, thankyou so much for this feedback. There is nothing more encouraging for the team and all of us at Miltons really appreciate it. Look forward to seeing you again !

Noté 5 sur 5 étoiles

Great customer service

We visited Milton's today and Alan was assisting us. Alan was so very professional and polite . Alan's customer service was amazing. Alan is an asset to the jewellers. Thankyou for such wonderful customer service.

30 décembre 2023
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Réponse de Miltons Jewellers

Sandy, thankyou so much for your business and the kind feedback. Alan loves serving but will be immensely grateful for your generosity when he reads this next week. With best wishes for the New Year from all at Miltons Jewellers :-)

Noté 5 sur 5 étoiles

Rachel in St John’s was really helpful…

Rachel in St John’s was really helpful and patient. She found lots of rings for my wife to look at and must have spent the best part of an hour doing so. My wife eventually settled on one that needed some slight alteration. Rachel checked this could happen and rang us to confirm that it could. A really pleasant, very patient and helpful lady.

29 décembre 2023
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Réponse de Miltons Jewellers

Dear Chris, we're so pleased you were able to find the right ring and found Rachel obliging. Thankyou for your business and taking the trouble to leave feedback. It's so encouraging and Rachel will be thrilled! Best wishes from all of us at Miltons for the New Year :-)

Noté 5 sur 5 étoiles

My partner bought this gift for a Xmas…

My partner bought this gift for a Xmas present,the sales assistant Janine was excellent as she remembered us from few months before were we had both bought chains for each other,but today Thursday 28.12.23 my xmas present has has fallen off my wrist, wil be taken it back first thing in morning.

22 décembre 2023
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Réponse de Miltons Jewellers

Thankyou for your review and kind words about Janine, which she will be delighted and ever so grateful to read. We're sorry that there seems to be a problem with your bracelet and hope that we can continue to impress in the way we look after you now. Do please ask for Janine if she is in, or her manageress Lesley. We're sorry for any inconvenience and will do our very best to see that you are happy. For now, thankyou again from all of us at Miltons.

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