Learning materials are bite size, quick to work through and easy to digest while still retaining all the links to do furthermore comprehensive study. The weekly buildup of knowledge keeps what you've... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It is shocking to see that MindTools, a company providing professional development content doesn’t understand what good customer service is. I had a subscription that I rarely used. When it aut... Voir plus
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Deep insights + Wide perspectives!: Mind tools is a combination of going deep & exploring wide! I like the range of topics and also the incisive details inmost of them. Certainly this must be par... Voir plus
Having a leadership library with different instructors and content is key. I can search any subject and find a short or long video or class or read a quick article to refresh my knowledge any time. I... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Mindtools is dedicated to helping you build on your skills and capabilities so you can enjoy the career you deserve. Our on-demand platform contains thousands of resources in a range of formats designed to give you actionable insights to develop your personal and professional wellbeing.
Coordonnées de contact
21 Young Street, Edinburgh, , EH2 4HU, Edinburgh, Royaume-Uni
- mtegeneral@mindtools.com
- mindtools.com
3,1
Moyen
146 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Réponse de Mindtools
Thank you for the review and the 5-star rating, much appreciated!
Genius business model (for them)
Genius business model.
I set up a subscription after an introductory offer. I didn’t really use it and forgot to cancel BUT later on I found that I couldn’t log-on to
My account so couldn’t cancel easily anyway.
Anyone considering joining on a whim, please consider your actions very carefully.
I admit I was wrong and should have pursued the matter earlier but as I had other things on my mind, such as my wife with advanced metastatic cancer, I didn’t pursue the issue with Mindtools for far too long - and I paid the price.
Over £200 later, I now gained access and was able to cancel my subscription.
The final insult was a pop-up box offering an ongoing half-price subscription.
As I say, it’s ultimately my fault. I should have insisted far earlier on getting access to my account so I could cancel. That’s the genius of this type of substitution model.
I hope they enjoy the money.
16 mai 2024
Avis spontané
Quick and Easy Access to Relevant Information
Relevant, up to date,and user-friendly. You make it easy to search for and distill the information that I am looking for.
17 mai 2024
Much appreciated
I really enjoy using mindtools. I have made a lot of personal growth over the last few years. Mindtools has been a big part of my current success. I have used mindtools as part of my leadership program.
16 mai 2024
It's a great tool
It's a great tool. the information is updated, and if you need help for any reason the customer service is fast.
Something to improve it's the browsing, may be a little difficult
16 mai 2024
Réponse de Mindtools
Thanks for the review and the 5-star rating, much appreciated!
Mind Tools is my "go to"...
Mind Tools is my "go to" to get information to assist with my personal strengths and weaknesses. The articles are informative, and I encouraged one of my colleagues to join Mind Tools and she loves it. Mind Tools is a continuous learning tool which I encourage every individual to have.
16 mai 2024
Réponse de Mindtools
Fantastic review, thank you so much Natalie. Much appreciated!
Impossible to unsubscribe from!
The app did not allow me to unsubscribe neither did repeated requests to the company verbally or in writing resolve the problem. Not a good experience.
1 novembre 2023
Réponse de Mindtools
Hello,
Apologies you've had this experience!
Our team has said they believe they have addressed your issue and it was resolved within 24 hours of receiving your query. If there is anything else we can assist with, please send an email to mtecustomerservices@mindtools.com and we can assist you!
Warm Regards,
Mind Tools Team
Great content that is easily to digest.
Great content that is easily to digest and make relevant to business demands.
16 mai 2024
Réponse de Mindtools
Thanks for the review and the 5-star rating, much appreciated!
a useful resource
mindtools.com is a useful resource of management tools. Saves looking things up in endless MBA textbooks!
16 mai 2024
Réponse de Mindtools
Thanks for the review and the 5-star rating, nice to see we're easier to use than MBA textbooks :)
It used to be great
It used to be great, lots of fresh content and bonus bundles. Now it seems stagnant as compared to other online learning platforms.
1 février 2024
Thieves I write for months for people…
Thieves I write for months for people to cancel this subscription and they did nothing it was a complete waste of two years paying with no help or customer service. Company isn’t even in the U.S.
13 mai 2024
Réponse de Mindtools
Hello Dr Sarit Levy,
Apologies you've had this experience!
Our records show that your account was cancelled in December of 2023 and your account was de-activated prior to reaching out to our Customer Service team in February. If there is anything else the team can assist with, please reach out at mtecustomerservices@mindtools.com and they can provide additional assistance!
Warm Regards,
Mind Tools Team
I love using MindTools
I love using MindTools. It is a great way to catch up on the best practises for my industry.
14 mai 2024
my experience with Mindtools
I find Mindtools a great help in clarifying my thoughts sometimes when I have issues that needs resolution
14 mai 2024
I have attempted several times to…
I have attempted several times to cancel my subscription, and no one has answered or reached out to me. Please give me a call or respond to my email.
13 mai 2024
Réponse de Mindtools
Hello Vince,
Apologies you've had this experience!
From our records it looks like you contacted our copyright team at 'permissions@mindtools.com' about your cancellation, unfortunately that caused a delay in handing your query. If there is anything else we can assist with, please send an email to mtecustomerservices@mindtools.com an we would be happy to assist you!
Warm Regards,
Mind Tools Team
Mindtools provides excellent services for consultants
Mindtools provides excellent services for Independence consultants to keep learning current best practices .
11 mai 2024
Excellent resources
Mindtools has really helped me understand more about my strengths and weaknesses, and, more importantly, has helped me develop those weaknesses into strengths
1 mai 2024
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