Worst delivery service
I live in the UK and I had ordered a cake from Mister Baker for my parents anniversary surprise and paid for a delivery slot 10-12PM today. The cake has still not arrived, the customer care line picks up, puts you on hold and automatically cuts the line after 10 minutes. I have also not received a single response from their WhatsApp messaging service after multiple calls and messages - this is the worst service I've experienced from a bakery in Dubai.
After getting in contact for over an hour, and being told I will get an update they tell me the delivery slot 10-12 is now 6-8PM. I don't understand how that works, there was no mention of this on the website and there were multiple time slot options to choose from before 6-8.
If you want your cakes to make it to a party on time do not order from here. Brownie Point UAE is likely a better option.







