Mister Broom Cleaning Services  Avis 15

TrustScore 4 sur 5

3,9

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À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

Residential cleaning, office cleaning, commercial cleaning, transport cleaning


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Deep clean before moving into property

Absolutely fabulous and through clean…would highly recommend!

7 avril 2026
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Réponse de Mister Broom Cleaning Services

Thank you for sharing your experience, and leave us a five star review
It's much appreciated!

Noté 5 sur 5 étoiles

Mister Broom did excellent job for me

Mister Broom did excellent job for me. I am more than excited with the end of tenancy thoroucleaning they did at my old house. I will definitely use your service again. I recommend their service 1000%

7 avril 2026
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Réponse de Mister Broom Cleaning Services

Thank you for sharing your experience, and leave us a five star review
It's much appreciated!

Noté 5 sur 5 étoiles

The cleaners were amazing

The cleaners were amazing. The house looks fantastic. I am so amazed at their professionalism and kindness. Would get them in again in a heartbeat!!! Thank you!!!

1 avril 2026
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Réponse de Mister Broom Cleaning Services

Thank you for sharing your experience, and leave us a five star review
It's much appreciated!

Noté 4 sur 5 étoiles

Very honest

Very honest, friendly staff, did an amazing job

31 mars 2026
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Réponse de Mister Broom Cleaning Services

Thank you for sharing your experience, and leave us a positive review
It's much appreciated!

Noté 1 sur 5 étoiles

The driver of their van cut me up on …

The driver of their van cut me up on M4 using his mobile. Emailed office to complain and was sent a foul mouth rant in reply. Very immature and idiotic. The reply received on here is total lies. My email in first instance was not aggressive or rude. I was annoyed because of their idiotic driver using mobile and swerving. I was not asked for proof at all. Please do not lie to try excuse what he did. I will send my proof into police

20 mars 2026
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Réponse de Mister Broom Cleaning Services

Hi Stewart
Thank you for your review, we here value respect and civility on the road, we will investigate the situation with the driver
What we do not tolerate is lack of respect and abusive words when someone sends us an email to complain about something because in the email you sent, you demonstrated your lack of respect very well by describing your displeasure with the driver.
You were also asked for the proof you said you had, to which you responded with another aggressive and disrespectful email.
Feel free to contact us for any clarification
Kind Regards
Mister Broom Team

Noté 5 sur 5 étoiles

Superb quality at an affordable price

I've used the service in the past and it's great to see it's still great quality at an affordable price.
They left the flat I've lived for the last 12 years liking better than when I moved in which was brand new.
The attention to detail was superb and the carpets look and feel amazing!

11 novembre 2025
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Réponse de Mister Broom Cleaning Services

Thank you so much for taking the time for leave us a 5 star review It's much appreciated!

Noté 1 sur 5 étoiles

Absolutely Appalling – Avoid at All Costs

If I could give zero stars, I would.

I booked Mister Broom Ltd for an end of tenancy clean — a critical service needed to ensure the return of a rental deposit. They confirmed the date and time in writing, took full payment upfront, and then… never showed up.
No call. No email. No explanation.
I was left scrambling last-minute, completely abandoned, and out of pocket.

I contacted them immediately and made several follow-ups, they took 2 weeks to finally refund my money. 14 days. No service rendered, a lengthy wait for the refund leaving me out of pocket, and barely any communication.

This company is completely unreliable, unprofessional, and frankly, unethical. Taking money for a service and failing to deliver is bad business.

Do yourself a favor and steer well clear. There are many reputable cleaning companies out there; this is not one of them.

25 juillet 2025
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Réponse de Mister Broom Cleaning Services

Dear Emma
We're sorry to hear you here disappointed with your experience.However we believe it's important to clarify the situation for the sake of transparency.
Your service has been scheduled through emails for technical reasons that we are unaware of the same did not go to the day scheduled by you
The day you expected the cleaning team and you contacted us your service did not appear in our system after confirmed your payment we explain to you the reasons of such that it happened and we proposed the service to the next day which you refused.
On the same day your bank details were requested and we guaranteed you the refund 100% but because there was staff in holidays took a little longer than the days explained in terms and conditions of the company.

Noté 5 sur 5 étoiles

Once again l hired Mister Broom…

Once again l hired Mister Broom cleaning services for a deep cleaning where the call to the execution of the service they are 100% professional
I recommend this company, they are fantastic

6 décembre 2024
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Réponse de Mister Broom Cleaning Services

Hi Iara
Thank you again for your feedback
Your five star review It's much appreciated

Noté 5 sur 5 étoiles

Amazing deep clean at our house…

Amazing deep clean at our house completed by Paulo and Andrea - so pleased and they were both so polite and friendly. Recommend to anyone looking for a thorough clean of their home.

13 septembre 2024
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Réponse de Mister Broom Cleaning Services

Thank you so much for leave us a 5 star review
It's much appreciated !

Noté 5 sur 5 étoiles

My sister highly recommended Mister…

My sister highly recommended Mister Broom, and I hired them to clean my kitchen. The extractor above the cooker had built-up grease over the years and I was struggling to get rid of it. It's finally clean and my kitchen is spotless.
They did an amazing job.

5 mai 2024
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Réponse de Mister Broom Cleaning Services

Hi Durval
Thank you so much for taking the time for leave us a 5 star review
It's much appreciated!

Noté 5 sur 5 étoiles

GREAT COMPANY

Very nice person, very nice to my dog and does a excellent job at cleaning. Paulo is very approachable and friendly. Definitely recommend!

11 mars 2024
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Réponse de Mister Broom Cleaning Services

Hey Luke
Thank you so much for taking the time to leave us a 5 star review
It's much appreciated!!

Noté 5 sur 5 étoiles

First visit yesterday

First visit yesterday . Very friendly, polite and efficient. I was very pleased with the standard of work carried out, and I look forward to having Paolo help me out on a regular basis. Makes my life so much easier. Thankyou.

28 février 2024
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Réponse de Mister Broom Cleaning Services

Thanks so much for taking the time for leave us a 5-star review it's much appreciated!

Noté 5 sur 5 étoiles

Excellent service very polite and…

Excellent service very polite and hardworking. This is a very good company

27 février 2024
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Réponse de Mister Broom Cleaning Services

Thank you for your review and for choosing Mister Broom Cleaning Services

Noté 5 sur 5 étoiles

One-off Cleaning

Excellent service, easy booking, reasonable price and hard-working team.
I highly recommend Mister Broom Cleaning Services

13 février 2024
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Réponse de Mister Broom Cleaning Services

Dear Iara,thank you for your review and for choosing Mister Broom Cleaning Services.
We're glad to hear that you're happy with our services provided.
Thanks

Noté 5 sur 5 étoiles

Do recommend

Paulo does regular cleaning at my place , on time and good work . Do recommend

25 janvier 2024
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Réponse de Mister Broom Cleaning Services

Hi Brijesh
Thank you for taking the time to leave us a review. We are so glad to hear that you were satisfied with our cleaning service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.

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