Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Mistr is a Swedish-engineered innovative health-tech & lifestyle product that has pioneered a new way to consume life-enhancing herbal essences, and substitute nicotine vapes using only 100% organic ingredients, nicotine-free, without artificial flavourings, or any other harmful chemicals or substances. The Mistr Inhealer system provides a pure and balanced inhaling experience in a sleek, and timeless casing. The inhalation activates an atomizer inside the Mistr cartridge which heats up the organic herbal liquid and turns it into a valuable mist. The Mistr Inhealer system offers a choice between the Mistr Classic Inhealer and the Mistr Mini Inhealer. The highly specialized Mistr research team has over 20 years experience in the pharmaceutical and herbal industries and has developed cutting-edge techniques to extract the healthiest elements of plants for their products. The sleek design, smooth inhaling experience, and bespoke organic and chemical-free infusions, create a truly unique product.
Royaume-Uni
3,6
9 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I like the classic inhealer but the company do not answer email enquiries.
When i enquired about the date they may have some new stock I was told earlier this year in February that they were relaunching in May.
I have sent 4 enquiries since then and have had zero responses so far.
This is the best thing I could find, I’m thrilled and immediately placed another order!
Thank you for your awesome work!
Réponse de Mistr.co Sweden
Thank you so much for your kind words. We are glad you found us too!
The product is fine, the price is high. The deliver by Ups was not right, because I had been waiting for hours(the range of time given) and after they left at a pick up place .
Réponse de Mistr.co Sweden
Hello, I am sorry you experienced delays from UPS and unfortunately one in their system we don't have any control over their service. the shipping reflects exactly the costs that we are charged. We are sorry though and we are glad you like the product. Please don;t forget we offer free shipping if you order over 65 Euros worth of products. We hope you will not be put off by your UPS experience and that you will order from us again?
My order got shipped really fast.
However due to personal reasons I decided I wanted to cancel or return my items. The first time they replied quite fast saying my parcel was already shipped so cancelling was not an option but returning was possible (which I understand!)
They also asked why I wanted to return, I answered this too.
BUT after replying to them and sending a new mail, basically contacting them three times about wanting to return my order, they still have not given me any instructions or an address to return my parcel to...
They stopped replying after they got an aswer to their question of why I wanted to return but never let me know how exactly to return.
The website isn't very clear about this... only that I have to pay for tracked shipped, fair enough, but no return option, no clear return instructions,.. Best I can do now is return to the address that's mentioned on the bottom of their site and hope for the best? 🤷🏻♀️
EDIT!
They got back to me saying a return was not needed and offered me a full refund.
Réponse de Mistr.co Sweden
Hi Stephanie, sorry you experienced a delay in replying, I was waiting for permission to allow you to keep the goods. We dont have a return address on the website as it depends where you are returning the goods to according to what country you are in. We always want our customers to be satisfied so I am glad you can enjoy at no cost to you. Refund was issued before we saw this review, Happy Misting!
Réponse de Mistr.co Sweden
Thank you Randa!
Schnelle Lieferung und perfekte Qualität der Ware. Bin sehr zufrieden
Réponse de Mistr.co Sweden
Thank you for your kind words. We look forward to supporting you on your journey to a healthier you!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
