Mitchellsdacia Avis 

We visited last week to explore options for a new vehicle - we had chosen Dacia for the high value to cost but needed to see in person the Stepway, Duster & Bigster models and see what options we had for new or used.
The staff were very patient with us, Salesman Craig allowing us to explore all three models on the new show room floor without hovering around us.
We decided that the Duster was the goldilocks "just right" size for us but then had to chose between new and preloved.
Craig answered all our questions and was fine with us driving both the demo new 2025 Hybrid Duster and a 2023 Duster.
While the new Hybrid was a great car, we could not justify the extra £ over the 2023 model which we chose to buy!

We collected it on the 1st June and are very happy.
At no point did we feel rushed or pressured which we appreciated and he was happy to take as much time explaining features and the technology on each.

In short a easy and no pressure experience with friendly staff, worth a visit even if just to have a sit in a few models to see what is available.

I've just taken delivery of a new Dacia Bigster from Mitchell's in Lowestoft,the deal handled by Jonathan Kent.I'm extremely pleased with my new car following an enjoyable test drive,no pressure sales nonsense just a pleasurable experience with good old fashioned service, how it used to be 30-40years ago.He was very product knowledgeable which was helpful as I hadn't even ever looked at a Dacia before walking into their showroom.Once you can overcome any 'badge'
basis you might have any buyer will quickly realise what superb value Dacia are,and are most worthy of serious consideration.

We use the Great Yarmouth branch twice a year for the MOT and a yearly service. Always made welcome and the staff are very efficient and friendly. It's good to have peace of mind that nothing is going to be missed and create a nightmare on a road trip somewhere.

Returned to Mitchell’s Lowestoft due to past good service and have purchased another Dacia. Craig has been so helpful and patient. He has listened to my requests and provided information I needed. All staff have been so friendly and helpful.
Thank you Mitchells Lowestoft.

Nothing was too much trouble for Mark Sherwood, He took the time to accomodate our weekend appointments and answer all our questions in the most objective yet courteous manner. Service has been great.
We are very pleased with our Dacia BIgster Extreme, makes for much easier driving than our previous Sandero Stepway which we traded in. Fuel effiecient, spacious, user friendly cockpit controls and certainly worth the price.

I had a fantastic experience with this car dealer. From the very beginning, their response time was incredibly fast – I received answers to my inquiries almost immediately. The telephone contact was smooth, professional, and very friendly. Their customer care was top-notch; they were always available, patient, and willing to answer even the smallest questions I had. It's clear they truly care about their customers and go above and beyond to provide outstanding service. Highly recommended!

Knowledgeable and friendly staff, easy to have test drive

Very good service

Diagnosed the fault and fixed it same day. Covered by extended warranty so really happy.

Completed within my preferred time period. Cleaned inside and out. Customer service staff were great. No unexpected extras.

Great service as always finished well before time given lovely clean car to collect. Very efficient at reception as usual could not fault my experience

The company were very good with their service and efficiency

Another year and as usual the same high standard of customer service from the moment you walk in to the moment you leave. Thanks to everyone at Mitchells.

Quick service
Good customer care
Nice to have car washed too !!

The service was excellent and staff were very friendly

Staff very helpful and informative, however I do find your prices are high

Craige the salesman involved in my purchase was so professional, competent, knowledgeable and attentive without being at all overbearing. Keeping me informed of all details concerning the sale.

Other Staff I met were also very friendly and attentive.

All in all it was NEARLY a pleasure to spend my money.

The service received was as good as always. The only thing missing now is that no ‘manual gearbox’/petrol courtesy car is offered, which I feel is a let down to those Customers (like myself) who have never driven an automatic/electric car, and have no intention of doing so for some time!