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Lisez les avis des autres

Noté 5 sur 5 étoiles

Unfortunately I had to return the item that I purchased, the fit just wasn't quite right for my shape. The return process was easy, the emails I received were helpful and a refund was issued in good t... Voir plus

Noté 5 sur 5 étoiles

Mamamialadieshaven is a great clothing and accessories Brand that sell Premium quality products for all Ladies, their clothing fits so well, I Love shopping there. I also Love watching their Faceboo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I used one of jajamine product to repair my damage skin Foot and hands) from creams that i had purchased from other sellers, it was like a magic.I noticed result after few days of using jajamine ( it... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great experience dealing with MLH. The clothes sizes come up on the small side and prices are quite high for what the clothes are, but their customer service is second to none and the range of new, ex... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. Magasin d'articles de coiffure pour hommes
  3. Magasin de vêtements
  4. Boutique d'accessoires de mode
  5. Magasin de vêtements pour femmes

Informations provenant de diverses sources externes

Mamamialadieshaven is an online UK business, we are dedicated to consistently providing high customer satisfaction by rendering excellent service and pride ourselves in providing high-quality human hair (celebrity type), skin care products that are skin friendly and contemporary clothing.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

78 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Returns process

Unfortunately I had to return the item that I purchased, the fit just wasn't quite right for my shape. The return process was easy, the emails I received were helpful and a refund was issued in good time.

15 avril 2023
Noté 1 sur 5 étoiles

Bad customer service

No you mean you could clearly see this your problem is that you think your talking to some young person im nearly 60 years old when you sent the picture as far as I could see you was sending me a picture of a dress that I could have im an NVq Assessor in customer service with 20 years experience, in stead of asking questions or being clear with your instructions sorry no instructions you think that you did your job but all you did was assume instead of asking questions that was important to the text discussion that's lazy and just got your customers back up which could of been avoided with questions that you are meant to ask as there is no face to face interaction with your customer you may need some more training to avoid this in the future and I need the address to send the item back again not giving information that the customer needs

6 janvier 2023
Noté 5 sur 5 étoiles

I have changed my score again

Am still waiting for a refund as the seller said the jacket I sent back smelled of perfume. I literally tried it on, couldn’t even gat it on as sizes are on the very small size, wrapped it back up and posted it back to them. So trying to get my money back !!!
I am happy to say I have changed my score. I am getting a partial refund. I would like to say they have dealt with me swiftly and with professional courtesy.
I am happy to say I have now given 5 ⭐️S the matter has been resolved. It was a pleasure dealing with this company. They are very fair, polite, and responded efficiently to my emails. I wish them all the best.

2 février 2022
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Réponse de MamamiaLadiesHaven

Hi,
We just checked our record and realised that you ordered an item which you complained that it didn’t fit. We wouldn’t have a problem issuing a refund but the item was sent back with a strong smell of either a perfume, roll on or spray on it especially the armpit area.

There is no way we would resell it with the smell on it hence we issued a store credit for the full amount.
We have the item intact just as you sent it back and a picture proof has been sent to you.
Our terms and condition stated that you as a customer need to ensure that the item is sent back in the original condition without any for of odour or stain.
Thanks
Team at MLH

Noté 3 sur 5 étoiles

I haven’t received my package am at…

I haven’t received my package but is my fourth

21 octobre 2021
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Réponse de MamamiaLadiesHaven

Thank you for your review, as mentioned to you already we are aware that customs contacted you since 14/10/21 but you never responded to them and your parcel has now been returned on the 21/10/21 according to the tracking number. All customers are responsible for tracking their items to be aware of latest updates and when their package will be likely delivered. As you have mentioned that you don't check your emails, this is absolutely not our fault. We have raised a query regarding this and once we get an update we will get in touch.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service
I got skin care products from mamamia and it's works really good on my body
Keep the good work going mama

14 octobre 2021
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Réponse de MamamiaLadiesHaven

Many thanks for your honest review, we are glad you love the products.

Regards
Bimpe for MLH

Noté 5 sur 5 étoiles

Very good Prodoct

Very good Prodoct, when I received it I opened it right away and have a test on my fingers massage a few second and my fingers get smooth, I will definitely order more soon thanks so much seller for being honest.

26 septembre 2021
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Réponse de MamamiaLadiesHaven

Thank you for your honest review, we are glad you love it. Just a reminder to apply the hand cream only to the affected areas and not to be used as an hand cream, it is a very powerful and effective cream in blending dark knuckles. Thank you once again for your reviews.

Regards
Diane for MLH.

Noté 4 sur 5 étoiles

Very good experience - will buy again!

Great experience dealing with MLH. The clothes sizes come up on the small side and prices are quite high for what the clothes are, but their customer service is second to none and the range of new, exciting, interesting clothes is really good. I’ll definitely order again but reconsider the sizing next time!

22 septembre 2021
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Réponse de MamamiaLadiesHaven

Dear Clare,

Many thanks for your honest review, sorry to hear that your lovely dress runs a bit small. Not all the styles run small, it actually depends on manufacturer's sizing. We are working on manufacturing our own merchandise ouselves now so we can focus more on sizing to please all our customer's demand. Also we try so much to stay competitive with our pricing considering the massive effect of Brexit on businesses. For your next purchase we would like to offer you a wow discount and also guide you in choosing the right size, don’t worry we do this for our customers often. x

Regards
Diane for MLH

Noté 5 sur 5 étoiles
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Réponse de MamamiaLadiesHaven

Thanks your for your honest review and we are pleased that you love your purchase.
We can’t wait to have you come back soon.

Regards
Diane for MLH

Noté 5 sur 5 étoiles

I recommend it.This is a wow,excellent…

I recommend it.This is a wow,excellent you will feel the difference instantly,I feel velvety soft and nice.

7 juillet 2021
Avis spontané
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Réponse de MamamiaLadiesHaven

Thank you for your review, we are glad that you are happy with the body scrub. And thank you for being a loyal customer.

Kind Regards
Bimpe for MLH

Noté 5 sur 5 étoiles

I just received my hair it's so…

I just received my hair it's so beautiful and lovely very full i love it...

It worth the price i will always come back

30 juin 2021
Avis spontané
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Réponse de MamamiaLadiesHaven

Hi, Many thanks for your review, we are glad that you love your wig. And we can’t wait to see you again next time.

Regards
Diane for MLH

Noté 5 sur 5 étoiles

lovely floral maxi dress

Ordered a lovely floral maxi dress, arrived quickly, great communication and most importantly the dress is fab! Fits amazing and good quality. Will be buying again👍🏻

26 juin 2021
Avis spontané
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Réponse de MamamiaLadiesHaven

Hi Amanda, thanks for your review, we are glad that you love your dress.
We can't wait to have your as a repeat customer soon x

Diane for MLH

Noté 4 sur 5 étoiles

Beautiful dress

Beautiful dress
Lovely style
Pretty colour

11 juin 2021
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Réponse de MamamiaLadiesHaven

Hi Maureen, thanks for your review, we are glad that you love your dress.
We can't wait to see you again soon x

Diane for MLH

Noté 5 sur 5 étoiles

I have been wowed again

I have been wowed again, delivery was super fast, customer service was A++ and product was brilliant, what else can I ask for! Thanks mamamialadieshaven

2 juin 2021
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Réponse de MamamiaLadiesHaven

Many thanks for your honest review.

Bimpe for MLH

Noté 5 sur 5 étoiles

Buying clothing and accessories from…

Buying clothing and accessories from MLH was a great experience. I love my purchases, they are of great qualities and prices. Will recommend.

1 mai 2021
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Réponse de MamamiaLadiesHaven

Hi Florence, thanks for your review, we are glad that you love your items.
We can't wait to see you again soon x

Diane for MLH

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