Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Mobi2Go helps hospitality brands get online and taking orders. Level up your brand with custom built apps, kiosks, mobile, and desktop ordering. Our eCommerce technology supports your restaurant's sales by adding new ways for customers to find and order directly from you. We connect to your existing systems, like your website and POS, to make things easy for your team. You'll have your brand front and center, while we work in the background
59 Courtenay Place, 6012, Wellington, Nouvelle-Zélande
We have 3 venues using mobi2go now. Have to say, it’s a great system. Simple and easy to use but most importantly - the support is great. It’s 24-7 and they are back quick. I would recommend them for sure.
Paid the $300 onboarding fee and never heard from them ever again
Still Awaiting a credit for a double monthly charge from some time ago..
Réponse : Mobi2Go
Hi Goldie
Oof. This one hurts a little. We're not perfect by any means, but we'd like to hope we're worth more than two stars.
We have been in touch with you (a couple of times) about getting your bank account details, unfortunately we can't refund you without them.
Thank you,
Ben
Ben Jones, Director of Customer Success at Mobi2Go
Réponse : Mobi2Go
Hi Tim
Thank you very much for the review — we appreciate your feedback.
I want to address the comment you made about our pricing because I think it's pretty important.
We're confident that our prices are competitive and offer strong value. Our aim is to offer so much value as a custom-branded revenue channel, data collection, and customer loyalty tool that price becomes next to irrelevant to our clients. That's our aim, but obviously we’re yet to make that totally happen for you.
We've worked pretty closely with Pita Pit over the years, and we'd really love to have you as a franchisee get value for money. We’ll continue to talk to the head office with the latest improvements to the platform. We’re sure that some of the latest technology advances that we’re implementing will be beneficial at your store.
Feel free to get in touch if you have any specific questions.
Warm regards
Ben
Ben Jones, Director of Customer Success at Mobi2Go
I have been using Mobi2Go for over 6 years.
The platform is very easy to set up, but if you need help, they are there quickly and you can talk to a real person that understands the issue.
In the 6 years they have been very reliable.
Never had a problem
Réponse : Mobi2Go
Hi Terry
Thank you so much for your lovely feedback.
Have a good one,
Ben Jones, Director of Customer Success at Mobi2Go
By far the easiest service. Best decision my business has made.
Réponse : Mobi2Go
Hi Ben (great name!)
Thank you for leaving a review. We really appreciate it.
Have a good one,
Ben Jones, Director of Customer Success at Mobi2Go
Mobi2Go is a great reliable product that seamlessly integrates to our PAR PixelPoint EPoS system which has a host of online ordering functionality and delivery management.
Réponse : Mobi2Go
Hi Kevin
Thank you so much for your review.
We do a lot of work on integrations and your feedback has made our day!
Have a good one,
Ben Jones, Director of Customer Success at Mobi2Go
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
