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Lisez les avis des autres

Noté 1 sur 5 étoiles

Too hard to return (from Australia). They don't have a warehouse in Australia, case actually comes from UK (so takes ages). Case seems ok but will never know as the 5G model needs a case slightly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm not sure why there are so many negative reviews and saying it's a scam site. I ordered the Google Pixel 4XL Ghostec case with card holder on the 1st April and it arrived within 6 days, pretty grea... Voir plus

Noté 5 sur 5 étoiles

Genuine Samsung cable for Android auto needed and solved my problem. I had tried a few different cables to hook them up with my car to use android auto, however none of them worked. Car dealer told me... Voir plus

Noté 5 sur 5 étoiles

I have bought a few products from Mobilezap Australia and cannot recommend them highly enough! Fast shipping, actual photos so you can see exactly what you're buying, easy to find items, helpful staff... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles
  2. aussi dans
  3. Magasin d'accessoires informatiques
  4. Magasin d'électronique
  5. Magasin d'informatique
  6. Magasin de téléphonie mobile

Informations provenant de diverses sources externes

MobileZap.com.au is Australia's leading online retailer offering the latest mobile phone and tablet accessories. Everything First!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

942 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,1

Tous les avis

(942)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Do not purchase

Do not purchase! Scam! Beware! Not Aussie!

13 décembre 2021
Avis spontané
Logo de MobileZap

Réponse de MobileZap

Hi there,

We apologise that you have not had a satisfactory experience with us & would like to know more about why you are unhappy with our service please.

I can assure you that we are an authentic company that is UK based & we do retail to Australia.

Once again we apologise & would like to discuss this further, if you could please contact our Customer Service Team via this form https://mobilefun.wufoo.com/forms/zwvmekj12yfmlb/ or email us directly with the subject line reading "MobileFunAdvisor2000" & detailing the issue with your order / service you received when visiting our site.

Thank you for your feedback, it is greatly appreciated.
MobileFun

Noté 1 sur 5 étoiles

They do not warehouse in Australia

They do not warehouse in Australia, they make no mention of this on the actual product page, they say its instock and sell from a .COM.AU address which is a lie. they should be shut down for being deceptive.
A month later and still no delivery!!!!

3 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAM. They dont hold stock

Websites lists poducts they do not have in stock.
They only check after you order and have your money and then advise you about the extensive wait times for them to get products in from overseas and eventually maybe send to you.

Do not use. No point. You wont get what you order in a reasonable timeframe.

SAME AS MOBILEFUN. look at their reviews.

11 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Horrible customer service

Horrible customer service. Sent me a phone cover that is a completely different size to the phone it advertises it's for, and after multiple emails with multiple different 'customer service' operator's there is still no resolution. AVOID!

5 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Online Seller!

This was a great purchase and items delivered very timely. Why spend 100's at JB Hifi or Telco's when you can get high quality products from MobileZap.com for so much cheaper.

27 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Prompt & professional

- Fast search results
- Accurate description & images of product
- Competitive price of product
- Prompt dispatch & delivery of item
- Perfect condition of product upon arrival
- Customer service team professional, friendly and helpful
- Overall highly satisfied at ease, speed and experience of transaction & delivery

25 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Great

Great prices for the case I was after, ordered 2 since they were so cheap. Good quality product, well made. Shipping was fast, arrived within one week.

16 juillet 2021
Avis spontané
Noté 4 sur 5 étoiles

Happy

Product was as described and reasonably priced. Shipping took a while, clearly didn't come from within Aus so my expectations were that it would come faster. It was no big deal for me thouggh

9 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery, Good Quality

I'm not sure why there are so many negative reviews and saying it's a scam site. I ordered the Google Pixel 4XL Ghostec case with card holder on the 1st April and it arrived within 6 days, pretty great for all the public holidays over Easter, faster than local post! Case quality is great, super happy, would definitely recommend and am ordering another case for my kid today. Only negative, not an Australian site so slugged cross border fee of $2.00.

13 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

phone case

i know theres a lot of negative reviews about this web site but i had no problems at all with myorder ,i received my phone case with in 12 days and are quite happy with the quality of the item .

17 février 2021
Avis spontané
Noté 3 sur 5 étoiles

Ordering was easy

Ordering was easy. Don't like that you had to pay quite a lot for tracking of order and the other option was no tracking. Everything is tracked these days so don't know why it was an option and made me uneasy. They stated order could take up to 25 business days. It did arrive just short of that and everything I ordered was there even tho the picture on outside of box was different to what I ordered, the sticker on box and contents were correct and good quality.
When I ordered the products I thought was an Australian website and would come from Australia but it came from the UK.
Would I order from this company again? Not sure. Only thing I would say is have all parcels tracked, not let it be an option as there is no security for the buyer when untracked. And tracking shouldn't cost a small fortune.

23 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Will not communicate

Will not communicate, six weeks and product has not arrived, they say they will reimburse the money or send the product but have done nothing, still waiting for a reply on what they are doing but they only keep asking the same questions over and over with no action, do not recommend these people in any way shape or form

17 mai 2020
Avis spontané

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