Mobility Giant Avis 2 863

Exalent service, with thanks

We had done some provisional research about scooters for my dad. However William was most helpful in consuladating ideas and directing us to the best scooter.
All communication since has been clear and we've never felt any of our questions have been a problem to answer.
Max then delivered the van and his manner was warm and kind. Instructions were clear and we just hope dad can allow himself to enjoy it.
For something that has been a big decision and event couldn't have been made easier.

All the sales people who i interacted with were professional and extremely helpful and Polite.
The Guy who delivered the Scooter was brilliant and very helpful and arrived at 07.16am in the 07.45am - 09.30am window they sent me this morning. Well done and so pleased with the service that you have all provided. Really pleased with my New Scooter.

I decided to purchase a mobility scooter due to limited leg function, scanning online and researched Mobility Giants website.
Easy to use and had various scooters that were reconditioned.
I contacted the company very helpful and knowledgeable sales team.
7 days later my purchase arrived, delivered by a very friendly person which explained all aspects of my new scooter.
One very pleased customer, would highly recommend this company.

Steve mercer

Great product exactly as described online, excellent customer service and delivery on time. Easy to follow instructions on how to use product.

Gr8 service 2nd scooter I've bought from them

Hassle free professional friendly service.

Superb quality and service. This is the second scooter I’ve bought from Mobility Giant and I thoroughly recommend them for providing excellent quality scooters at reasonable prices.

First class customer service by phone staff and delivery driver.They couldn't have done more to be helpful and responsive-brilliant!

Mobility Giant excells at customer care. The prices are really competative and the pre-purchase information is excellent. They also have a comprehensive range of, in my case, mobility scooters.
On the customer service side, they have an excellent delivery team who deliver the scooter, explain everything and give a demo on using it. They make sure that the person who is going to use it, understands all the controls. They stay as long as is necessary to make sure they are happy.
The customer help line (phone) is great and after a brief selection of the service you want, you go straight through. The (real) person on the end is very helpful and on followup calls knows the previous history. We had an issue with water ingress. It took a few weeks to sort out, but each time they sent a repair guy within 3 days and were equipped to carry out simple repair tasks. They then took the scooter back to their workshop, where it was fixed. They did offer a loan scooter, but we didn't need it. All this was done free under warranty with no quibbles, even though the user manual does warn about water ingress.
All-in-all I'm very happy with them and would certainly use them again.

super easy to deal with friendly nothing was too much trouble

An excellent company to deal with. William at the 'front end' of the deal was clued up and helpful. Good communications from beginning to end. Very pleasant staff and an excellent helpful explanation from Wayne the delivery man. Now I have my Pride Wrangler Baha 2 scooter ready for some challenging countryside!

Competitive pricing, and willingness to take old scooter in part exchange. Helpful and knowledgeable sales staff (Stefan). Efficient and pleasant delivery with good email and text advance notice.

This is not my first purchase from mobilty giant. The service is always top notch, as are there scooters. I highly recommend them to anyone with mobility needs👍

Good customer service from sales and delivery office staff. I needed to change delivery date, no problem.
Jonathan delivered well and fully demonstrated the scooter, very impressed with its condition. Looking forward to using it. He emphasised the warranty and to contact if any issues.

Amazing from start to finish.stress free.Dawn was amazing.and delivery driver perfect definitely recommend .Ten stars

a very nice young man who gave me instructions for the scooter

Yes it was this company doing well ! I am very satisfied with this company what can cater for my needs ! Thanks very .much eden 100%excellent service!

From order to delivery I was kept informed by phone and text with a one hour delivery slot. The handover was comprehensive and all my questions were answered professionally. Their website offered all the information I required to choose the perfect device, which has so far exceeded my expectations. I cannot recommend MobilityGiant enough for their customer service and care, quality and price, to delivery and handover. A**

The customer service was excellent, from my order to delivery I was kept informed down to being give an 1 hour delivery slot. The handover was comprehensive and all my questions were answered professionally. The website was informative leading me to the perfect Scooter, which has exceeded my expectations. I cannot recommend mobility giant enough, from price, quality of service, delivery and the machine itself.