Modecas Avis 

I should have looked at Trust pilot first
Do not place any order with this company
I too ordered a portable aircon and realised too late that this was a company I wanted nothing to do with having seen their reviews
I emailed my cancellation and was informed that their cancellation time was 1 hour from placing the order. My credit card company has currently suspended the transaction.
Modecas from their Web page imply this product is from UK particularly by including Free Shipping with Royal Mail
I was taken in by them and now realise my mistake
Although I sent my cancellation to them over 2 days ago they still insist this is currently being prepared for despatch but no tracking number so far
Reading other negative experiences makes me more certain that I don't want to have any dealings with them

I ordered 2 air conditioners they said it would be 2 to 3 working days gave me a tracking number this does not exist .because the items as gone up double the price I paid I feel the company does not want me to wait hoping I ask for a refund so they can go on to get twice the amount

SCAMMMERS DO NOT USE

DO NOT USE THIS COMPANY, as per the review below, I also ordered an air con unit over 8 days ago for next day dispatch and still nothing. Requesting a fund but don’t hold up a lot of hope. Total scam

I should have seen the red flags but I was desperate & really wanted it to be legit, but ultimately, they are taking advantage of the lack of availability of portable air con units in the UK right now and are taking people's money but not despatching anything. I've been given a 'tracking number' but all that means it they printed a label, so they can pretend it is on its way. Royal Mail hasn't received it despite the label being printed days ago.

Red flags: good price (also discounted - no-one would be discounting air con right now), free delivery (it's cheap so this was not needed - just another reason to question it), it's a clothing store that has suddenly moved into air con. I feel like such an idiot. It's such an easy way to scam desperate people out of money. I'm £200 out of pocket and am boiling in my flat. I feel so very silly.

Oh dear, I really should have read these reviews before purchasing. I bought a portable air conditioner and it hasn't arrived and they keep saying it is being dispatched. I did use the credit card to buy it so should be able to get a refund through them. Oh well, you live and learn

Very recently I bought a portable air conditioner due to hot weather but it hasn't been shipped yet, neither I was provided any tracking number etc.. Company's address shows in London but phone number doesn't work. So feel doubt & started searching about it. Here I am now. Terrible mistake for me.

i would say 0 if possible. they are scammers who take you money and NEVER supply anything. DO NOT BUY ANYTHING FROM THEM. Or their parent company. S J Econ Ltd.

Do NOT buy from this company. It is a con. They adverstise "Easy returns, no hassle"...... and give a London address for their business......this is not true. When you try and return something they then (and only then) tell you that you have to pay to return it to their warehouse in China. They then try and pressure you into keeping the item you don't want by offers of store credits etc. I do a lot of internet shopping and I will never buy from this company again - misleading and dishonest company.

I was about to order a portable air conditioning unit from this company but luckily I checked on here before I did. Come on Trustpilot, get a grip. Look at the one star reviews of the past few days and see the problems. People like me rely on you and your star rating is misleading.

As others have reported this is a scam website. Bought an air cooler which never arrived. Luckily the bank gave me the money back.

Information about this company - Modecas is a trading name. They are operated by SJ Ecom Ltd (from the Modecas website). From the Companies House website, company number 16862377, SJ Ecom Ltd was created in Nov 2025. The signficant owner is not in the UK - they are in the Netherlands. The registered business address, 71-75 Shelton Street, Covent Gardens, London, (you can google them) is a 'rent-a-room' office building, so is not a fixed business address.

The modecas website claims to have a 'rating of 4.7' with 3500+ happy customers and 98% 'would recommend'. However, there are no links to these claims, and no reviews available to read on their website other than a one or two they choose to show you with no clickable links.

Please research carefully before ordering anything.

Scam: full of fake reviews and AI images of products being delivered. Registered address is a London address famous for fake businesses (this particular address has 85,000 registered businesses) Products are not sent.

Update: I stupidly bought a portable air con unit from them, but after a week of daily emails (back and forth), they sent a refund as they seemingly didn't have a portable air con to send.

Well unfortunately I purchased an air cooler , as I was so excited to get one modecas sent a message out it’s on its way and replied to a email .
Payment still pending and I have had to replace my card due to someone trying to hack into my account

Its a scam! Don't buy anything from this website. I've reported this and other similar website to the police.

SCAM - STAY AWAY FROM THIS WEBSITE

I have reason to believe that the people who set up this store are the same ones who set up the online store Wilson and Carter, which is a total scam. I urge you, if you are thinking about buying from this store to check out the reviews of Wilson and Carter and take a good look at the listings before making a decision.