Never got a reply email back regarding my broken Momo mat and was told I’d get a replacement and it’s been a month. Very upset on this whole experience
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wonderful under my very large automated water fountain. No more telling my 5 dogs to stop spilling. My friend recommended you. Tku
L'entreprise a répondu
I really like each of the three items I purchased-- small soap stand; dish drain base; and the bath mat. It took me a few days to mentally adjust to the bath mat. Because I was accustomed to seeing s... Voir plus
L'entreprise a répondu
Great product! And great customer experience, too. There was damage during the delivery and communications to address this issue went well. They were understanding and structured. Its always nice to f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
“Simple Innovation” We design intelligent, practical solutions that make everyday life easier. Founded in 2018, our mission is simple: create products that work beautifully, last longer, and enhance daily life at home through sleek, minimalist design. We operate across the USA, the UK, and Brazil, serving thousands of customers who value thoughtful innovation and dependable quality. Every item we create, from our best-selling stone bath mats to our kitchen and home-care essentials, is tested, refined, and designed to deliver real comfort and convenience. Our guiding principles: • Intelligent Design – Solutions that address real needs with clarity and simplicity. • Reliability – Durable materials, consistent performance, and rigorous quality control. • Sleek Minimalism – Clean, timeless aesthetics that complement any home. • Practical Innovation – Everyday products that feel natural, effortless, and premium. We stand behind everything we make. If something goes wrong, our customer care team is here to help with fast, attentive support and solutions that put people first. A better life, through simple innovation - this is what we work for every day
Coordonnées de contact
66 W Flagler Street, Suite 900, 11347, Miami, FL 33130, 33130, Miami, Etats-Unis
- (305) 998-2988
- info@momo-lifestyle.com
- momo-lifestyle.com
4,3
Excellent
199 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing Stone Bath Mat!!
We love our new stone bath mat! It dries out really fast, easy to keep clean and looks so good in the bathroom. I totally recommend this mat!!
8 juin 2023
Réponse de Momo Lifestyle
Hello, Rana! Thank you so much for your feedback, we're really glad you're satisfied with our services.
All the best,
Momo Team
Réponse de Momo Lifestyle
Gracias por compartir su experiencia con nosotros, Yaritza!.¡Estamos muy contentos con su satisfacción y trabajamos para ello¡
Con cariño,
Momo Team
Great kitchen/bathroom gadget
I just love this product especially with little kids in the house. They splatter water everywhere and with this great sink drying rack I know my countertops will stay dry and clean.
Also a big plus for being eco-friendly and using recycled craft paper for packaging. Thumbs up!
20 mai 2023
Réponse de Momo Lifestyle
Hi, Afroditi! Thank you for sharing your experience with us! ♥
Kind regards,
Momo Team
Réponse de Momo Lifestyle
Hi, Lucy! Thank you so much for your feedback! Means a lot to us.
All the best,
Momo Team
Momo lifestyle water dispenser
We have the Momo lifestyle 4.5 gallon water dispenser. We love it! Fits perfect. Love the modern, minimal look. Works great with a strong flow of water. Love the customizable functions to set the perfect amount to fill our smaller glass water bottles. It recently stopped charging so i called customer service. They were very helpful and friendly and are sending us a replacement within our warranty. Very happy with this company and product!
5 juin 2023
Avis spontané
Réponse de Momo Lifestyle
Hi, Cassandra! Thank you so much for expressing your experience with us! We're truly happy to help and glad that you're satisfied with our services ♥
All the best,
Momo Team
Great Mat
I love how this Drytomita stone mat absorbs water and quickly dries! We actually use it inside our sliding glass door because we have a pool and want to avoid wet footsteps on our wood floors when the kids come inside!
12 mai 2023
Réponse de Momo Lifestyle
Thank you, Audrey! We're so glad with your feedback!
Best, regards
Momo Team
Amazing customer service and perfect…
Amazing customer service and perfect mat!
29 mai 2023
Avis spontané
Réponse de Momo Lifestyle
Thank you, Carson! We're really happy with your feedback!
Best, regards
Momo Team
Great Customer Service
Ordered a 20L water jug sleeve around 3 months ago and the stitches were already coming apart. Emailed the customer care team and they were quick enough to resolve the issue by sending a replacement for me in 2 days. Happy with the overall experience.
23 mai 2023
Avis spontané
Réponse de Momo Lifestyle
Hi, Jesse!
We're always glad to help and so happy that you're enjoyed with your experience with us!
Best regards,
Momo Team
Réponse de Momo Lifestyle
Thank you, Julian!
We're really happy with your feedback!
Best regards,
Momo Team
Great service and an awesome product.
Great service and an awesome product. I am very pleased with my purchase.
⭐️⭐️⭐️⭐️⭐️
13 mai 2023
Réponse de Momo Lifestyle
Hi, Rob!
We're really happy that you're pleased with our services!
Best regards,
Momo Team
Réponse de Momo Lifestyle
Hello, Kenneth!
Thank you for your feedback, it's very important to us!
We are very glad that you liked our services. If you have any questions just let us know and we'll be happy to help!
Kind regards,
Momo Lifestyle Team
Love this product
Love this product! First I’m a freak about clean water, after being exposed to mold and algae I’m even more protective of my water sources. And it’s pretty!
25 avril 2023
Réponse de Momo Lifestyle
Hi, Shelly!
We're very happy to hear about your positive experience with our product!
Kind regards,
Momo Lifestyle Team
This is a wonderful company with…
This is a wonderful company with excellent customer service & support!
28 mars 2023
Réponse de Momo Lifestyle
Hi, Elizabeth!
Thank you for your feedback, we're so glad to help!
Best regards,
Momo LifeStyle Team.
Réponse de Momo Lifestyle
Thank you for leaving a review. We are very glad you liked our services!
Great customer service!
21 mars 2023
Avis spontané
Réponse de Momo Lifestyle
Hi Tad!
Thanks for your feedback, we're glad you're happy with our service!
Remember all Momo products also come with 1 year warranty for your peace of mind!
Momo Lifestyle Team
Réponse de Momo Lifestyle
Hi Ken!
We're glad that you were happy with our service and had a pleasant experience!
All Momo products also come with a 1 year warranty for your peace of mind!
Kind regards,
Momo Lifestyle Team
My first one I purchase wouldn't hold a…
My first one I purchase wouldn't hold a charge after a little over a year. When I reached customer service, they replaced it right away. I'm like the product design and I'm glad I have a working unit again!
12 mars 2023
Avis spontané
Réponse de Momo Lifestyle
Hi Pamela!
We're really glad that we were able to help you get a working replacement! We're happy to know the new unit is working great!
Kind Regards,
Momo Lifestyle Team
I did not receive the first one I…
I did not receive the first one I ordered and the company replaced it with no trouble. I appreciate that very much.
21 février 2023
Réponse de Momo Lifestyle
Hi Lori!
Really sorry for the carrier not delivering to you!
We're really happy to have solved your case :) we always want all customer to have a positive experience with our products!
Kind regards,
Momo Team
Réponse de Momo Lifestyle
Hello! We're glad you were happy with our service. All Momo products come with a 1 year warranty for your peace of mind, so feel free to reach out if you have any issues! We always want customers to have a great experience with us!
Kind regards,
Momo Team
I like that you are so prompt on…
I like that you are so prompt on getting back to your customers. I had a response within 24 hours.
6 février 2023
Réponse de Momo Lifestyle
Hi Deidre!
I am happy we could help you! Please always remember that you also have your 1 year Momo Care when you need.
Momo Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.