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Lisez les avis des autres

Noté 4 sur 5 étoiles

The product seems interesting in theory I haven't received it yet so I can't rate that. so far I'm just reading the process of ordering. To be honest, the ordering process isn't the easiest because th... Voir plus

Noté 1 sur 5 étoiles

The product description was 100% erroneous and misleading. "2026 Champagne Advent Calendar – 24 Days of Luxury Sparkling Wine | Limited Edition Holiday Countdown" This was purposeful, even customer s... Voir plus

Noté 4 sur 5 étoiles

The only thing that i wasnt crazy about was the discount codes being issued. What i didnt like was as soon as you placed an order, you received a code for a bigger discount. Why not just start with... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I havnt recieved the parcel yet , but was disappointed that the code that kept popping up offering a discount to copy and paste at the end it didn’t apply to the product I bought .. very deceiving ..

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(29)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Total deception

The product description was 100% erroneous and misleading. "2026 Champagne Advent Calendar – 24 Days of Luxury Sparkling Wine | Limited Edition Holiday Countdown" This was purposeful, even customer service couldn’t figure out what it meant. Spoiler alert, there is no actual sparkling wine. I would never purchase from this company again. In fact, if my order hadn’t been so late and I did t think to confirm what the content was, I would have been thoroughly duped.
On the other hand, customer service response was extremely fast, except when I had to tell them two times to cancel the order. On the second time, they went silent.

27 octobre 2026
Avis spontané
Noté 4 sur 5 étoiles

The product seems interesting in theory…

The product seems interesting in theory I haven't received it yet so I can't rate that. so far I'm just reading the process of ordering. To be honest, the ordering process isn't the easiest because there appears to be a glitch where you're not able to tell it that you don't want to upload a logo. I had emailed customer support and they were super fast and kind with their responses and told me the workaround is to upload a blank piece of paper and let them know so that they can remove it from my order. But it would be nice if the glitch was fixed since I notified them 2 days ago and it still hasn't been fixed.

9 novembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I am still waiting for the product to…

I am still waiting for the product to ship and it has been 10 days

26 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

We are so sorry for the delay in shipping your order! Please reach out to our customer service team at service@momommy.com with your order number, and we will gladly look into this for you right away. Thank you for your patience, we are here to help!

Noté 1 sur 5 étoiles

Follow-up to 10/19/2026 Review and…

Follow-up to 10/19/2026 Review and subsequent response from Momommy.com:

Momommy.com responded on Trustpilot on 10/26/2026 stating "Please reach out to our after-sales team directly at service (@) momommy.com, and we will immediately arrange a free replacement with the correct spelling for you."

I responded to service(@)momommy.com immediately on 10/26/2026 and, just like all my outreach before then, no response whatsoever has been received. Someone is clearly monitoring reviews but no one is responding to requests for service after the sale.

19 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

We sincerely apologize for the lack of response and the frustration this has caused. To help us track down your message, could you please provide your email address here? We will verify the situation and get this sorted out for you right away.

Noté 3 sur 5 étoiles

I havnt recieved the parcel yet

I havnt recieved the parcel yet , but was disappointed that the code that kept popping up offering a discount to copy and paste at the end it didn’t apply to the product I bought .. very deceiving ..

28 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

We sincerely apologize for the frustration with the discount code and the wait for your parcel. We never want our customers to feel misled. Please contact us with your order number at service@momommy.com so we can track your package right away and make things right for you. Thank you for giving us the chance to fix this!

Noté 4 sur 5 étoiles

The only thing that i wasnt crazy about…

The only thing that i wasnt crazy about was the discount codes being issued. What i didnt like was as soon as you placed an order, you received a code for a bigger discount. Why not just start with that to begin with.

27 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

Thank you for this honest feedback! We totally get why seeing a bigger discount right after ordering feels frustrating. We are passing your comments directly to our team to review how we structure these offers, as we always want our pricing to feel fair and transparent. We truly appreciate you choosing us!

Noté 4 sur 5 étoiles

It took me sometime to figure out how…

It took me sometime to figure out how to get my order but I finally didi it. I hope I would get it soon.

26 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

Thank you for your patience! We’re sorry for any confusion during the process, but we’re so glad you got it sorted. We are processing your order right away so it reaches you as soon as possible, and we hope you absolutely love it when it arrives! Please let us know if you need anything at all.

Noté 4 sur 5 étoiles

Discount Code Didn’t Work

Easy peasy ordering but my discount code didn’t work. ☹️

26 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

We’re so glad to hear the ordering process was easy, but we’re truly sorry the discount code gave you trouble! Please send us your order number, and we’ll happily apply that discount or refund the difference for you right away. We always want to make sure you get the best deal!

Noté 1 sur 5 étoiles

Iv been trying to cancel my order and…

Iv been trying to cancel my order and they want respond

20 octobre 2026
Avis spontané
Logo de Momommy

Réponse de Momommy

We are truly sorry for the delayed response and the frustration this has caused. Please reach out to our customer service team directly at service@momommy.com, and we will immediately assist you with canceling your order and arranging a full refund. We sincerely apologize for the inconvenience and are committed to making this right for you!

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