Zentro Funding Avis 265

Réponse de Zentro Funding

Actualisé le 12 mars 2025

Dear, thank you for your review, however you probably mistakenly reviewing our company, instead of Shahzad Niazi, you are reviewing Monevis page therefore we have no connections to the company you mentioned above.

However thank you for your message.

Milos | CEO

Réponse de Zentro Funding

12 mars 2025

Dear Trader, this is your 5 review about the same case, however let us allow to reply again.

However please note that you've mentioned about the wrong and unprecise support, please note that our support operates only in the english language and you refuse to communicate to describe the problem in the english.

Upon investigation of your case personally, you've requested a payout of $4720 on 10k account, which is over 45% profit. After you've received an email about requested payout and explicitly mentioning in the e-mail that during the processing of your payout you can't execute any trades, you fully ignored the above statement and managed to loose all the money within 12 hours after requesting payout.

Please note that we even didn't have chance to process your payout since the money were not detucted and you fully lost your account (including all profits) in less than 12 hours since the payout request, not only this is a high risk behaviour, but you are demading past 2 weeks from us a payout that you objectively lost and we don't have the money anymore.

Therefore unfortunately even though we wanted to proceed with the payout, there are no money left on your account to process it.

I hope this clears out the situation. And have a good luck in next trading journey.

Milos | CEO

Réponse de Zentro Funding

11 mars 2025

Dear Trader,

Please note that our company sent you 2 payouts to your Rise account.

1) 1 November 2024 of Amount $15,712.25
2) 3 December 2024 of Amount $11,431.02

This payout were transferred from us to your Rise wallet and they reached you. There were no issues from our side.

2 Months after the payout was sucesfully disbursed from our side, Riseworks raised a serious concerns about your documents legitimacy and target of your funds. Therefore they have decided to close down your account and return us back of $21,431.05 (which was already $6000 less than our payout sent to you, so you somehow probably managed to get this amount from Rise)

We offered you to return the money back to another Rise account that you will make, which you refused. Since we are headquartered in the Europen Union it's detrimential to follow Laws and Anti Money Laundering regulations. We are unable to send money directly through crypto payment as you are forcing us, however we don't deny the case and we are still open to send the money back to your new verified rise, but please note that Rise as payment mentioned is a part of our rules and strict EU MiCA regulations that were taken in place in 2025 about crypto providers and payouts.

Thank you
Milos | CEO