I purchased 4 jerseys from Mondella using THEIR recommendation for sizing. After carefully checking all my measurements and waiting over 3 weeks I received my order. I was shocked to discover that all... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great. I ordered a size too small for me on the first order, so the 70% discount on reordering with a bigger size was much appreciated. Will donate the smaller sizes to a less fat friend! Shipping tim... Voir plus
it's a bit unsettling ordering from an online source for the first time especially from out of the country. Then when the product got shipped and was mishandled by the carrier and had to be re-sent (t... Voir plus
I made a mistake and ordered the wrong size but didn’t notice until nearly 6 weeks after I received it as it was a gift that I ordered in advance so I wouldn’t be last minute rushed. The customer ser... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Unique and Reasonably priced Cycling Jerseys, Shorts and Accessories for Men and Women.
Coordonnées de contact
1317 Edgewater Dr , 32804, Orlando, Etats-Unis
- +1 407-479-8727
- info@montella-cycling.com
- montella-cycling.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Total Scam
I purchased 4 jerseys from Mondella using THEIR recommendation for sizing. After carefully checking all my measurements and waiting over 3 weeks I received my order. I was shocked to discover that all jerseys were at least 2 sizes smaller than other jerseys I have been wearing. Furthermore the quality of the jerseys was of very low quality, very thin material and the zippers were very cheap. I contacted the customer service and they offered to sell me the jerseys in larger sizes at 70% discount. How can I trust that the sizes would fit after being fooled by their size recommendations before. I decided to send the jerseys back for a refund. To return the jerseys have to send them to Lithuania at my expense. I went to FedEx and was quoted $417 to ship them back. Needless to say I won’t be doing that. To me this company is just another internet scam. Fair warning, stay away from Mondella. This company is terrible.
Great
Great. I ordered a size too small for me on the first order, so the 70% discount on reordering with a bigger size was much appreciated. Will donate the smaller sizes to a less fat friend! Shipping time to the UK was 2 weeks for the first order and just under for the second order.
Pleasant Surprise.
it's a bit unsettling ordering from an online source for the first time especially from out of the country. Then when the product got shipped and was mishandled by the carrier and had to be re-sent (tho not Montella's fault), I was very skeptical. Montella stayed in touch with me throughout the ordeal and in the end I finally received the product and I was amazed that the quality, fit and value of my new outfit was far better than my expectations! Highly recommend Montella products.
I made a mistake and ordered the wrong…
I made a mistake and ordered the wrong size but didn’t notice until nearly 6 weeks after I received it as it was a gift that I ordered in advance so I wouldn’t be last minute rushed. The customer service team was very accommodating.
I am sorry I cannot give zero stars
I am sorry I cannot give zero stars. Things to watch for. This is not a UK company, so your bank charges you for overseas payments. This is not clear on their website. Delivery is very slow, and the goods are not of the best quality. Beware of the sizing. Customer service is slow and unhelpful
Great Products
The size chart is accurate, so there was no need to return the bibs and/or jerseys. Durability exceeds expectations and great designs. Rain protection and winter clothing would be great options in the future. Affordability is a welcome bonus.
I have tried several other bib shorts…
I have tried several other bib shorts from well-known NZ cycling brands, but none of them come close to Montella. The fit is excellent, the chamois is comfortable even on longer rides, and the fabric feels premium and durable. The leg grippers keep everything in place without digging in, and the overall design feels very well thought out. In my experience, Montella’s bibs are truly best in class for both comfort and quality.
Great communication
Great communication. Exchange process was very well managed
Great Stuff!
It is the quality of their merchandise that reigns supreme.
Every time we get clothing from them we are just impressed. And the cost compared to almost all other name-brands results in buying from Montella an easy decision to make.
Montella gear is extraordinary!
Montella gear is extraordinary! I have two sets of bib shorts and matching jerseys and I love them. The fit, comfort, durability, and price are all fantastic! This gear is so comfortable that I decided to swap out my triathlon suit for my Montella kit in my most recent Ironman triathlon and I am so happy that I made that choice! A 112 mile bike ride was such a breeze in this terrific kit! After that, I bought more kit from Montella...
Montella Rocks!!!!
Montella makes excellent products at a reasonable price. They have held up well over many many miles.
Great jerseys for the price end like…
Great jerseys for the price end like the difffent designs. Nice and light for hot Texas rides
Great quality at an excellent price
Excellent prices; great selection--though it would be nice to see some of the designs I've seen elsewhere, I don't go elsewhere because I just don't trust the quality.
I've done at least 2 orders with Montella in the past, and will stick exclusively with them for the foreseeable future.
Great products
Great products, I've purchased a few, nice choices and quality.
Great prices and quality
Sizing is totally off base
Sizing is totally off base. I am barely a 2x so I ordered a 3x cause I know cycling clothes are tight I figured it would fit perfectly. I could not get the bibs up past my thighs. Because I am a first time customer they allow you to trade for another size but if your not a first time customer you have to send it to Lithuania, which is more than what the article costs! I figured that if 3x was way too small a 6x should fit perfectly. It BARELY fits, I am not a 6x. The whole process is cumbersome - it shouldn't be.
Don't trust.
Spoke to customer service regarding jersey sizing, particularly the length. Customer service confirmed the jersey was the length I had noted. When I received the jersey it was three inches longer than the confirmed length. They refused to acknowledge their mistake nor extend any effort to do something about their mistake. I feel I was baited into making a purchase, cheated and disrespected as a consumer. Would not recommend doing business with them.
Wasting your money
Jerseys are extremely undersized. I purchased (2) jerseys, (1) one size larger and (1) two sizes larger than what the sizing guide indicated I would need. Neither would zip past my lower chest.
To exchange an item, you have to email Montella to receive instructions. They then reply to your email, not with instructions but with an option to exchange the items. My second email again asked for return instructions and an address. I'm still waiting on a reply.
I did read that you have to return them to an address in Europe even though their office is in the Orlando area and the original shipment is from Asia.
If you do purchase from this company, I suggest sizing up at least 4 sizes and start with one garment. Even then I think it's a gamble, especially when you can purchase Pearl Izumi for about $20 more. It might be a plain jersey, rather than a cool design, but at least you know you're getting quality material, realistic sizing and a company that stands behind their product.
Cycling RAGBRAI
We use Montella jerseys for my cycling team when we ride RAGBRAI in July, and have for the past three seasons. I am happy with the quality and customer service via email was very helpful.
Pessimi!!!!!
Pessimi come gestione ordine e consegna. Ordine fatto il 13/05 n. ET3557), di una semplice maglia BDC, risulta consegnato il 27/05….peccato che io non ho mai ricevuto nulla e non sono neanche stato contattato dal corriere. Contatto il loro corriere che dice di non potermi dare il foglio di consegna sul quale dovrebbe esserci una firma…che non sarà sicuramente la mia! MAI PIÙ UN ACQUISTO QUI, sconsiglio vivamente!!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








