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Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm gradually working my way through all the fragrances. It takes time because they last such a long time. I normally buy a box set and Saffron Suede and Violet Leather are the best so far, but entire... Voir plus

Noté 5 sur 5 étoiles

Bought a diffuser in West Quay Southampton. Was served by Dan, he was not at all pushy and was purely interested in showing and telling me about the product, I was impressed with his extensive knowled... Voir plus

Noté 5 sur 5 étoiles

This is one of my favorite perfume brands of all time! Gorgeous scents, classy design, and most of all, so unique. Whether it be an online purchase or an in person encounter, it is always seamless and... Voir plus

Noté 5 sur 5 étoiles

Mood website was simple and easy to use. The fragrances do not disappoint, I've had 6 different and they are all fab. Pineapple musk is a personal favourite. One small bottle lasted a whole week on ho... Voir plus

À propos de l'entreprise


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4,6

Excellent

TrustScore 4.5 sur 5

618 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 52 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(618)

194 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Finest fragrance

Finest fragrance. Long lasting you will never get anything as good as Mood Rhubarb & Cognac and Blonde Maracujá. Finest smell I have ever came across once you use this you won’t go for anything .

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Mood website was simple and easy to…

Mood website was simple and easy to use. The fragrances do not disappoint, I've had 6 different and they are all fab. Pineapple musk is a personal favourite. One small bottle lasted a whole week on holiday recently. Brilliant all round, 10/10 would recommend

28 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Number 1 perfume i have got white oud

Number 1 perfume i have got white oud
I have spend alot of money on other more expensive perfumes on this but i didnt find such a long lasting and refreshing perfume than this. Once i spray on my cloths it keeps on smelling for 3 to 4 days.

28 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Mood

I received two fragrances from Mood as birthday gift and love both of them. The presentation box is excellent and some free samples were also thrown in. I would definitely recommend.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful smell

The perfume i bought was fantastic, love the smell and hot loads of compliments from it. Postage was quick and the offer i got on the 10ml was great. I can't think of anything negative just continue giving us these beautiful fragrances and I definitely continue buying.

23 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Fragrance wonderland!

Stepping into Mood London was like entering a fragrance wonderland! From the moment I walked in, I was enveloped in a symphony of captivating scents. The staff were incredibly knowledgeable and passionate, guiding me through their impressive collection with genuine enthusiasm. One staff member I was speaking to at the time called Ishmael in Birmingham City centre was excellent! They took the time to understand my preferences and helped me discover a hidden gem I wouldn't have found otherwise.

Beyond the exquisite perfumes, the entire experience at Mood London was exceptional. The atmosphere was chic and inviting, and the attention to detail was impeccable. If you're looking for a truly unique and personalized fragrance experience, I highly recommend a visit to Mood London. You won't be disappointed!

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Diffuser

Great product . Smell is wonderful and you only need a small amount . Everyone who comes in comments on it, both the smell and the design of the holder. Quite a few of friends have gone on to purchase one

23 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot fault the smells

Cannot fault the smells. The hardest part is deciding which one to but, as they all have a chance.
Blonde Maracujá maybe takes the number 1 spot for me.

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

This was the first time I have…

This was the first time I have personally used this site, I found everything ran very smoothly which I a great help when buying online, the fragrance itself was superb, and the packaging was very classy, the overall experience was very satisfying

2 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service, Amazing Fragrances and Wonderful Staff!

My overall experience with Mood London at Birmingham Bullring has been exceptional!

Every time I visit, the staff are always lovely, welcoming and provide exceptional customer service. I genuinely believe they should all be proud of themselves because working in sales isn’t easy, especially when you’re standing on your feet all day. I’m very proud of the Mood London staff, and I truly appreciate their hard work and dedication.

The perfumes I’ve purchased from Mood London are absolutely amazing! I genuinely cannot think of anything that needs improving when it comes to the fragrances themselves.

Longevity: 10/10

Packaging: 10/10

The atomisers are fantastic. They’re convenient, aesthetically pleasing and beautifully designed.

My absolute favourite fragrance is Raspberry Oud. However, I’m also planning to purchase Vanilla Crème, as I haven’t bought that one yet, although I have smelled it and really like the fragrance.

If I could suggest one improvement, it would be the shopping bags. I feel there could be more creativity in their overall design, including the handles, as the strings are quite flimsy. A more distinctive and durable bag would complement the beautiful presentation of the perfumes.

Other than that, I genuinely have nothing but positive things to say about my experiences with Mood London Birmingham Bullring.

Thank you to all the wonderful staff for everything you do. You should all be proud of yourselves!

Disclosure: Mood London has offered me two complimentary fragrance samples in exchange for submitting a Trustpilot review. The opinions expressed here are entirely my own and reflect my genuine experiences.

23 octobre 2026
Avis spontané

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