moogooskincare.co.uk Avis 

80
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Been using Moogoo fake tan and it has been great. The last bottle I had wasn’t good. I took it away on holiday and when I unpacked and took the lid off. A clear liquid had leaked out. When I used... Voir plus

Noté 5 sur 5 étoiles

Great service,ordered p.m Friday, delivered Monday at noon.Can’t get better than that. Lovely products, easy to navigate website, ordering simple. Never had any problem over several years dealing with... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I usually love this brand but have been extremely disappointed in their sun cream. I know it’s a new one and they’ve probably worked really hard, but not hard enough. Feel completely stung, after fir... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Honestly this is the best stuff out there. I use everything they do from the milk wash, the shampoo, to lip balms and toothpaste (or moothpaste as they call it lol). Fantastic products, our whole f... Voir plus

3,4

Moyen

TrustScore 3.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,4

Tous les avis

(80)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Without being overly dramatic

Without being overly dramatic, this hair care range has changed my life. I’ve suffered dandruff/dry and itchy scalp along with greasy hair for 20 odd years. I’ve spent £100s so was apprehensive but I was at breaking point and thought I needed to try yet another thing - after the first wash my scalp was a hundred times better and wasn’t greasy for days. I genuinely can’t believe it. I just hope this lasts

1 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Been using Moogoo fake tan

Been using Moogoo fake tan and it has been great. The last bottle I had wasn’t good. I took it away on holiday and when I unpacked and took the lid off. A clear liquid had leaked out. When I used the product it did work. Very disappointed as I let the company know but customer service was not good at all and they weren’t interested, my complaint has still not been acknowledged by a person!

10 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The best products on the market

Honestly this is the best stuff out there. I use everything they do from the milk wash, the shampoo, to lip balms and toothpaste (or moothpaste as they call it lol).
Fantastic products, our whole family uses it including my 8 month old son. No nasty chemicals in their products which is a huge bonus for me and I’m able to support a local business! 5 stars all the way!
Thanks Moogoo!

28 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid their suncream

I usually love this brand but have been extremely disappointed in their sun cream. I know it’s a new one and they’ve probably worked really hard, but not hard enough. Feel completely stung, after first few uses, it has become such a pain, having to shake it vigorously before squeezing it out, water just comes out of it I. No amount of shaking and squeezing the tube helps I would avoid buying this. I did email them and it seems that they said this is all normal so they’re clearly not gonna do anything to rectify this situation so I’ve had to spend another £20 on another brand of sun cream as I can’t be dealing with this

4 juin 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Tricia,

Thanks so much for taking the time to leave your feedback. We're sorry to hear you've had trouble with your Sunscreen purchase.

We want everyone to be happy with their MooGoo products, which is why we offer a Satisfaction Guarantee. If you'd like to get back in touch with us at info@moogooskincare.co.uk, we'd be more than happy to arrange a refund for you!

Noté 5 sur 5 étoiles

Cancer ready

I’m currently going through chemo for stage 4 breast cancer. I’ve used the shampoo & conditioner (before hair loss), shower milk, face serum, face cream, deodorant, lip balm, body lotion, scalp cream, face cream with SPF40 tint and self tan cream. The products are amazing. My hair before loss was soft and silky. My skin doesn’t have to fight the drying effects of chemo. My skin is super soft. The self tan is amazing - what a fantastic tan.
Products I don’t like: - deodorant - doesn’t stop sweaty armpits.
Note:- a little of all product goes a long way.
What I’d like to see:- face cream with SPF30 (no tint).
Would I recommend:- oh yes (not the deodorant).
And to finish :- the price is brilliant. So much better value then a very expensive brand I use to use.

9 juin 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Emma!

Thank you so much for taking the time to leave such a thoughtful review. It's wonderful to hear that so many of our products have been a great fit for you, and that they've helped keep your skin feeling soft and comfortable throughout your treatment. We're especially glad you're loving the Self Tan too!

We appreciate your honest feedback about the Deodorant. Our Deodorant isn't an antiperspirant, so it won't stop you from sweating. Instead, it works by helping to neutralise odour-causing bacteria, allowing your body to sweat naturally while keeping you feeling fresh.

We'll also be sure to pass your suggestion to the herd!

Thanks again for your review! 🐮💙

Noté 5 sur 5 étoiles

The most fantastic products

The most fantastic product range and a real game changer for people suffering from cancer and going through radiotherapy. Prevented the blisters and helped with the chapped lips. Really amazing. Thanks to all at Moo Goo Ireland you’ve helped a person who was really dreading going through this again

1 mars 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Dave,

Thank you so much for your lovely review. We're so pleased to hear our products were able to help keep your skin comfortable during this time.

We'll be sure to share your kind words with our lovely Ireland team! 😊

Noté 5 sur 5 étoiles

Amazing customer service

A beautiful company with wonderful alternative natural products and amazing customer service. Really excited to try more and more products as it’s so important to me to replace products with harmful chemicals etc with more conscious and holistically ones

2 juin 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Katie,

Thank you so much for your lovely review! 💙 We're so happy to hear you've had a great experience with both our products and our lovely Customer Service team.

We hope you enjoy trying more of the range, and if you ever need a hand choosing products or have any questions, we're always here to help.

Thanks again for your kind words and support! 😊

Noté 1 sur 5 étoiles

Huge delay in shipping asked to cancel…

Huge delay in shipping asked to cancel the item had not even been dispatched and they still refused to cancel. Do not buy from here

29 mai 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Ben,

Thanks for taking the time to leave your feedback, and we're sorry your order took longer than expected to arrive!

During our sale periods, we're unfortunately unable to cancel orders once they've reached the processing stage due to the high volume of orders we're working through. This was communicated on our website at the time, but we completely understand it can still be frustrating.

If your order is no longer required, we're more than happy to arrange a return at our cost once it's been delivered.

If this hasn't already been resolved, please don't hesitate to give our friendly Customer Service team a call on 0800 434 6606. We'd be more than happy to help.

Noté 1 sur 5 étoiles

I recently ordered an edible lip balm…

I recently ordered an edible lip balm and a small sun screen with came to £26.35.
But i didnt receive a confirmation email. Its been a week. So i decided to get into touch on the same website i ordered the products from. Only to receive an email saying they cant seem to see any order from me. So i have sent them my bank statement. But other than that radio silence. So am I supposed to just pay them £27 and then receive a multitude of spam emails from them saying you’ve left something in your cart which is all of their products? Its times like these i wish id used Paypal, because atleast id get my money back eventually.
I would stir clear, their customer service needs vast improvement.

28 mai 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Jessica,

Thanks for taking the time to leave your feedback.

We're sorry for the confusion at the time. We were able to locate the order and get everything resolved, as it had been placed using a different email address to the one we were initially searching under.

If you ever need a hand with anything in the future, our friendly Customer Service team is always happy to help. 💙

Noté 2 sur 5 étoiles

coconut cream roll on smells like sour milk

Purchased the coconut cream roll on deodorant. Very disappointed as it smells like sour milk and also is very white looking following application. Will not be using.

22 mai 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Nicola,

Thanks for taking the time to leave your feedback. We're sorry to hear you haven't been totally satisfied with your Coconut Cream Roll-On Deodorant.

Just to reassure you, we don't use any fresh milk in our products or deodorants, so the scent you're describing certainly isn't what we'd expect.

If you haven't already, please email us at info@moogooskincare.co.uk and our friendly Customer Service team will be happy to help arrange a refund or exchange for another product that will hopefully be a better fit for you 💙

Noté 1 sur 5 étoiles

BEWARE! Please do not use.

I used the shampoo for the first time and it matted my hair so much it all had to be cut out. Haidresser said it will take at least 2 years to grow back to original length. I am now left wearing turbans or hats, even at home. I cry most days. Moogoo have now blocked me from all social media. No accountability or empathy. I have sent them pictures and videos of how it has left me and also sent pics of batch number on bottle. I wrote a review on their website but they have blocked that too.
I made complaint in feb its now nearly august. I am still having to wear a cap or scarf to leave the house. Apparently product has been sent to australia for testing now. Also discovered that it has happened to others too. And i am still blocked by them on all social media platforms.

7 février 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Catherine,

We're sorry to hear about your experience.

We've been in contact with you directly regarding your concerns and are continuing to assist you.

If there's anything further you'd like to discuss, please don't hesitate to get in touch with our Customer Service team.

Noté 1 sur 5 étoiles

Not recommended

Only used the shampoo and conditioner once. It dried my hair out so much it was knotted beyond brushing, I had to smooth jojoba oil onto it just to get a brush through the Midlengths and ends. To add insult to injury my scalp was so intensely itchy after less than an hour I had to wash my hair again. It took 2 washes (over 2 days) to stop the itching. I have a neurological condition and this exacerbated it. I WOULD NOT RECOMMEND.

10 avril 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Suzanne,

Thanks for taking the time to leave your feedback. We're sorry to hear our Shampoo and Conditioner weren't the right fit for you.

Everyone's hair and scalp are different, and while many people love the range, we understand it won't suit everyone. We'd love the opportunity to help, so if you haven't already please don't hesitate to email our friendly Customer Service team at info@moogooskincare.co.uk. We'd be happy to look into this with you and arrange a refund or help you find a product that may be better suited to your hair and scalp!

We really appreciate you giving MooGoo a try.

Noté 5 sur 5 étoiles

A success story for me

I used Moogoo Eczema for my perioral dermatitis which appeared over a year ago. I had used many other creams and didn't want to use steroid based potions. This cream together with Calm Balm by WildMint has been a game changer and my symptoms have now all but gone. Just a little around one eye left to go. Worked for me.

13 mars 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi there,

Thank you so much for your lovely review! We're over the MOOn to hear our products have worked so well for you and your skin.

Thanks again for taking the time to share your experience with us 🐮😊

Noté 5 sur 5 étoiles

Fast delivery

I received my products from MooGoo. It was a quick delivery, I had no trouble with my order, I did try there products before and it helped me with my problematic sensitive skin. Highly recommended to anyone who is having problems with thier skin and not getting anywhere with thier gp.

3 mars 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Geraldine,

Thank you so much for your lovely review 💙 We're so pleased to hear your order arrived to you quickly and that our products have been working so well for you and your skin!

Thanks again for your recommendation. We really appreciate your support! 🐮

Noté 5 sur 5 étoiles

Great service,ordered p.m Friday

Great service,ordered p.m Friday, delivered Monday at noon.Can’t get better than that. Lovely products, easy to navigate website, ordering simple. Never had any problem over several years dealing with this company. Cannot recommend enough.

23 février 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Philip,

Thank you so much for your lovely review! We're so pleased to hear you received your order nice and speedy & that you've continued to have a great experience with our team over the years.

Thanks again for your kind words and recommendation. We really appreciate your support! 😊🐮

Noté 5 sur 5 étoiles

Great products, great service

I started using MooGoo products about a mont ago and I love them. I'm allergic to 2 preservatives that are in almost every skin care/ hygiene product you will find on the highstreet. Being able to order from MooGoo knowing that I have a whole selection to chose from has been great and my skin and hair feel fab.
Customer service from them has also been amazing. I accidentally ordered a product that wasn't suitable for me so emailed to say I has got them mixed up and could I swap. The order had already gone so it couldn't be swapped but MooGoo offered to send me the correct one as a gog.. even though it was my error. They also got back to me super quick and my orders have arrived exactly when I have expected them to.

21 janvier 2026
Avis spontané
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Réponse de moogooskincare.co.uk

Hi Rachel,

Thank you so much for your lovely review! 💙 We're absolutely over the MOOOn to hear you've been enjoying the products.

It's great to hear our team could help get everything sorted for you. Thanks so much for your kind words, and we hope you continue to love the rest of the range! 😊🐮

Noté 5 sur 5 étoiles

Truly 5 Star in every way.

This was my first order with MooGoo. A generous 10% discount was easily applied.
I purchased udder cream for a friend who is embarking on Cancer treatment. Product was highly rated by nurse.
Excellent next day delivery with friendly email updates. A lovely free lip balm enclosed also. Thank you kindly. Would not hesitate to purchase from Moogoo again.

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great after-sales service

I ordered a couple of items. One that arrived was the wrong product. But their customer service was excellent. I was allowed to keep the one sent in error and the correct one was issued along with a free full-sized gift of moisturiser. Thanks to Daliya for her excellent customer service. Would definitely buy from again.

19 novembre 2025
Avis spontané

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