The roses were beautiful and great quality. My mum was delighted with them!
Qualité: 5
Rapport qualité / prix: 5
Vendu par Moonpig.com
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Moonpig.com via Trustpilot.
Ce que les clients ont mis en évidence
Qualité
Rapport qualité / prix
Détails du produit
These velvet red roses are known for their exceptional quality and striking beauty. Paired with scented eucalyptus, this bouquet is a thoughtful way to say “I love you”, “I’m thinking of you”, or simply leave them speechless.
Includes:
Standard -
12 x Velvet Red Roses
3 x Scented Eucalyptus
Large -
18 x Velvet Red Roses
3 x Scented Eucalyptus
What’s Included
- Your bouquet stems
- Flower care guide
- Flower food
- FSC certified packaging (eco-friendly)
The Important Part
- Order by 1pm for dispatch same-day (weekdays only). Delivery is typically made in 1-2 days, via An Post.
- Each bouquet is hand-tied by expert florists.
- Bouquets come in a nourishing wrap to keep them fresh during transport. Once delivered, take a look at the care card which we've popped in the box to see how to keep them fresher for longer.
- In the rare event that any flowers become unavailable or are not quite up to standard, we'll replace them with flowers or similar or superior style, quality, and value.
- Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
Tous les avis
Flowers are dead only last 1 day
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Quite honestly, I'm appalled, absolutely disgraceful that Moonpig could supply what should've been high quality large red roses for such a special occasion. They arrived in a damaged box, delivered upside-down, and most has tiny drooping heads. Such a disappointment, and although Moonpig offered a refund, no sympathy or compassion was shown, it was as though they were used to this happening? won't be ordering flowers again through Moonpig
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Terrible would never buy again heads started droop within hours of receiving them. Contacted customer services and still waiting on reply 24hrs later.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Today is the 15th of February and I got them for Valentine’s Day and they are already flopped down
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Roses are very poor quality, they look nothing like the photo as advertised, much smaller and look dead after just 1 day! Very disappointing
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Roses delivered on 12th Feb. Didn't last till Valentines...awful quality
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
My Wife loved the roses! They were very beautiful, and smell lovely! Only one thing, I thought I was going to get a vase with the order, but there wasn't one in the box. Not a huge deal, since we found a glass jar to put the roses in anyway.
Qualité: 4
Rapport qualité / prix: 5
The flowers were nice. However unfortunately they were delivered the day before of the date i selected and we were not at home...
Qualité: 2
Rapport qualité / prix: 2
Réponse de Moonpig.com
We’re really sorry your order didn't arrive as expected. We know how crucial it is for deliveries to arrive on time. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!