Vendu par Moonpig.com
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Moonpig.com via Trustpilot.
Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.
The 21 Premium Pink Roses
What’s in the Box?
7 Rose Pink dark 40cm
7 Rose Cerise 40cm
7 Rose pink light 40cm
The Important Part:
Please Note:
You delivered the wrong card. If you look at the recipient of my previous order you will see that their name is Sylvia. You sent a card that should have been received by an Elora, sent by a Stephen. My name is Michael. Not a great look on Valentine’s Day, of all days is it. The flowers were good, no issues there. Please ensure you double check which card you’re sending with the deliveries in the future. Michael
Nice roses
Flowers arrived and were almost dead very disappointed will not use again
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
This was an excellent gift. There were enough in the bouquet. The person loved the colour and they were very fresh.
Réponse de Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
It never arrived - this is the 5th time you have done this to me - awful after care support talking with support staff with total apathy - never using your service again/
Réponse de Moonpig.com
We’re sorry our customer service didn’t meet your expectations. Providing great service is really important to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived as arranged but they were not in the best condition. Disappointed to be honest fire the price i thought they would be fresher and better
Didn't get delivered and haven't received refund
Réponse de Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
The flowers didn’t last very long
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The flowers were going brown and none have opened. Normally very good in several previous purchases
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautiful flowers
She loved them they were brilliant and in great condition fast delivery thank you very much.
5 flower heads were already broken and the other flowers looked wilted and brown. The box they arrived in was too short and they were squashed in too tight. Very disappointed as was for Valentine's. I will not be buying flowers with my cards again! They were expensive so I expected something of much better quality to be quite honest.
Réponse de Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
They are beautiful, well packaged, very presentable
Réponse de Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Product ok but left by delivery company not in the place as requested
Roses were dead
Réponse de Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great gift
Flowers were lovely but I think way over priced
OK but i am fed up with filling in reviews when you don’t respond!!
The flowers that arrived are wilted after 5 days. The flowers were promised to be 24 in number and only 18 arrived!!!!! Refund eas made of 50% of the cost of the flowers and also arrived very late on the day. I guess someone has to get the late deliveries ( the blurb I have on this states 24 not 21) still short on flowers though.
One stem was snapped when the package was opened and flowers ready to throw out after 4 days. For over £40 for 12 (11) awful quality roses I would avoid this service and get from M&S for a tenner and they do last well into a second week.
Réponse de Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
