A number of the flowers had been damaged in transit. The recipient felt reluctant to tell me, but a few of the flowers did not make it.
Qualité: 2
Rapport qualité / prix: 3
Vendu par Moonpig.com
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Moonpig.com via Trustpilot.
Ce que les clients ont mis en évidence
Qualité
Rapport qualité / prix
Détails du produit
Sunflower, Rose & Alstroemeria Bouquet
Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.
What's in the Box?
3 Sunflowers
3 Orange roses
2 Cerise roses
3 Pink alstroemeria
3 Pink stocks
2 Pistache
The Important Part:
- We promise seven days’ freshness or a free replacement with every bouquet.
- Select your date or get next day delivery when you order by 11pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
- Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
- Each bouquet is hand-tied by our expert florists.
- Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling
Please Note:
- In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
- The vase is not included.
- This bouquet can be toxic to pets. Keep them away from your furry friends.
Tous les avis
A lot of the stems were droopy and wilted. I sent them for Mother's Day and they were a sad looking bunch. (Photos are not of the whole bunch)
Qualité: 2
Rapport qualité / prix: 3
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Arrived without the card ordered at the same time, communication was insufficient and Moon Pig assumed my 'understanding' even though I was actually very disappointed. For a company that deals in special occasions unreliability is a real issue
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry you received an incomplete order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Terrible! worst bunch of flowers I have ever seen, and I keep apologising to my partner for how poor they are. Look nothing like the photos before you buy, and havent even lasted a week. First photo taken on the monday, other two the following thursday.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
A lot of the heads had fallen off and some had already started to wilt when they were delivered.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're very sorry your product arrived damaged. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Expensive beautiful flowers. Although slightly droopy
Qualité: 4
Rapport qualité / prix: 3
This bunch of flowers has died after 5 days of having them. Regular fresh water and flower food
Qualité: 3
Rapport qualité / prix: 4
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Flowers were beautiful and good value for money. Delivery was fabulous and the flowers arrived in very good condition.
Qualité: 5
Rapport qualité / prix: 5
Flowers look okay but dead quickly for costing
Qualité: 2
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
It arrived a day late
Gorgeous flowers! Thank you 🙏🏻
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
The flowers look like they have up halfway through being a bouquet. I’m honestly really disappointed with the bouquet received compared to what was advertised. The arrangement feels lopsided. Many of the flowers look wilted or past their prime, especially the pink ones. Overall, it feels like a rushed, lower-quality version rather than a true match to what was promised. Definitely not worth the expectation set by the picture on the website. For the money that I paid, I was definitely expecting better quality than what arrived, especially since these were supposed to be a gift. I will not be ordering flowers again.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Ordered the colourburst bouquet. What arrived wasn't the bouquet I ordered. Totally different. Ordered for my mum as she loves sunflowers. Received was tulips and roses. No communication that different flowers were going to be sent. Very disappointed.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry for sending you the wrong order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Beautiful flowers at a great price and arrived in double quick time.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Not delivered with card to an elderly lady who has dementia
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Didn't arrive
Réponse de Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very nice flowers.
Qualité: 5
Rapport qualité / prix: 3
Réponse de Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Great product.
Qualité: 5
Rapport qualité / prix: 4
Flowers were beautiful but unfortunately the card was delivered two days later.
Qualité: 5
Rapport qualité / prix: 5
Delivered in good time.
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!