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Qualité: 4
Rapport qualité / prix: 3
Vendu par Moonpig.com
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Moonpig.com via Trustpilot.
Ce que les clients ont mis en évidence
Qualité
Rapport qualité / prix
Détails du produit
Brighten someone’s day with Moonpig Flowers. With high quality bouquets for all occasions, you can create a memorable moment of pure loveliness in the comfort of their own home.
Introduction
What’s in the Box?
6 Tulips Yellow3 Hyacinth Blue
5 Ranunculus Pink
4 Paperwhite
1 Hat box with yellow ribbon
The Important Part:
- We promise seven days’ freshness or a free replacement with every bouquet.
- Select your date or get next day delivery when you order by 11pm Monday-Friday. Plus, get SMS tracking and a 2 hour delivery window.
- Our flowers arrive in bud and will come into bloom within a day or two. This means fresher flowers for longer – yay!
- Each bouquet is hand-tied by our expert florists.
- Bouquets come in our signature Nourishing Wrap to keep them happy and hydrated while travelling
Please Note:
- In the rare event that any flowers become unavailable or are not quite up to standard, we’ll replace them with flowers of similar or superior style, quality and value.
Tous les avis
Appalling the flowers delivered were mainly dead or on the way out. Total waste of my money. Please send a refund.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Much much smaller than the picture very disappointing! Rather floppy and a day late
Qualité: 3
Rapport qualité / prix: 1
Réponse de Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.
Beautiful spring flowers
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Beautiful 😍
Qualité: 5
Rapport qualité / prix: 5
We ordered these flowers for our sister who had just got out of an operation, the flowers we received were nothing like those pictured. Tried raising this issue with Moonpig, but still yet to get any form of apology or refund.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Very disappointed,the actual flowers themselves were lovely but were nothing like the quantity it shows in the picture on site. It was for my best friends birthday so I had to go out and buy more flowers as I was embarrassed to give her the flowers I’d received. I was so annoyed I forgot to take a picture of what I was sent.
Qualité: 3
Rapport qualité / prix: 2
Réponse de Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Great service
Qualité: 5
Rapport qualité / prix: 5
The picture and product on arrival were completely different. Disappointing.
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry if the product description was misleading. We aim to provide accurate info for all our products. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The amount of flowers in the actual pot looks a lot less than the photo, flowers were a day late and very droopy.
Qualité: 3
Rapport qualité / prix: 2
The card was delivered but the flowers never came
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We’re sorry you received an incomplete order. This isn’t the standard we strive for. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The items were not delivered so can't rate them
Réponse de Moonpig.com
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Flowers were just as they looked on the picture.
Qualité: 5
Rapport qualité / prix: 5
Very nice flowers
Qualité: 5
Rapport qualité / prix: 5
Réponse de Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Very good
Qualité: 5
Rapport qualité / prix: 5
Recipient was happy with her flowers
Qualité: 5
Rapport qualité / prix: 5
Brilliant
Qualité: 5
Rapport qualité / prix: 4
Really poor quality poor value for money
Qualité: 1
Rapport qualité / prix: 1
Réponse de Moonpig.com
We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
The flowers however were received and they were nice. It didn’t warrant just over £7 for delivery fee and a card which she didn’t receive. I’ve used Moonpig for a few years and won’t be using them anymore. I feel there’s better value for money out there and the market is really competitive now.
Qualité: 5
Rapport qualité / prix: 4
Réponse de Moonpig.com
Thank you for leaving a review. We value your feedback and would like to understand more about your experience. If you could contact us with the details of your concern via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can.