moorfield garage Avis 

Daughter’s car developed problems as we got to Sentinel carpark for our holiday. Whilst on holiday I contacted Kevin and his team at Moorfields Garage for assistance. They were very professional and recovered the vehicle and diagnosed the issues. Communication was excellent and a new alloy and tyre fitted and gear box mount fitted. Car was fixed and ready for collection when she returned from holiday. Excellent service customer relations and price.
5stars all the way.

Oh dear where do you start with this cowboy outfit. what they did changing a set of brake pads.... mashe 2 chrome nuts trying to get covers off.... they dont have covers there chrome nuts . Spent 5 hours chamging 1 set of brake pads best bit is the zip tie hilding the caliper retainer pinnon because they snapped it..... I also thought you did brake pads you put new brake fittings on but I'm guessing the £125 charged wasn't enough fir 1 set and fixing kit . But they did charge £5 for the rubber gloves they wear ..... honestly go somewhere else

I have to complain that this garage charged me an exorbitant price and made empty promises about getting me home.
I took my 2004 Honda Civic in for a broken window. I was quoted £287 for the part. A brand new part from AfterMarket costs only £86. I was never offered this option and so I was charged £287 for the Honda one. The time to do the job is officially fifty minutes but they charged me for one and a half hours.
Consequently the bill came to £460.
This total cost was never quoted to me and I consider it price gouging.
When I booked my car in for repair I asked if they would give me a lift home. They said they would. But when I delivered my car and asked for the promised lift they refused. I am 83 years old and have a bad leg that makes walking painful. I was told to get a bus a short walk away but they could not say which bus would get me home. I felt very much let down by their offhand treatment and leaving me abandoned with no means of getting home.

When I complained to the manager about the exorbitant price he offered as compensation to give me a free MOT. He said he would put this promise in writing and have it hand delivered to my address.
A week has passed and no such letter has arrived.

I refuse to deal with this garage due to it's price gouging, and not giving me the promised lift home.