Shoddy work & zero after care
Please AVOID this Moral Dental Clinic and Wing Health Turkey. It’s worse than SCAM. Quality is bad, after care service is ZERO. I made my big mistake having the crowns done there and now suffering with bad teeth, uneven, sensitive, big gaps… One crown is longer which makes the bite completely wrong and hurt like hell if I accidentally bite it. My lower teeths now are very sensitive, it hurts even when I bite a burger, I now have to change my way of eating completely, I can only bite with my back teeths. In addition, the gaps is unbelievable big, big food junk stuck into the gaps everytime I eat anything. That’s not all, I decided to have the crowns with expectation to have straight & brighter teeth which I clearly told the dentist at the beginning but he decided to match the colour with my natural back teeths which is worse than my front teeth. I initially wanted to have veneer lamination to make my teeth look a bit brighter and straight. I took pictures of my front teeth to send to the guy name Tugay who runs Wings Health Turkey (middleman) for the quote. He said my teeth looks perfectly healthy to have veneer lamination, and gave me the price which I was ok with it. We then confirmed the dates with him and booked the flights. Tugay then sent us different price which is much higher than the initial quote with the explanation that cost of everything are rising. I did sense something fishy about him and wanted to cancel the trip but we’ve already had everything booked & paid, plus I thought as long as the dentist is good, I don’t mind to manage the hassles with Tugay. However when attending the clinic, dr. Mert, the dentist only mentioned about crowns which I said I want veneer lamination, not crowns. He then said that I can’t have veneer because I am grinding my teeth which I’ve never once in my life and have no idea what made him so confident about what he said. Anyway, at the end, I then decided to trust the dentist to have crowns all-on 8. Dr. Mert tried to get me have more done, either full mouth crowns or atleast all-on 10 with the reason that I should have them in the same colour otherwise the back teeth will showed different colour when I smile, but I insisted to have all-on 8 only, happy if colour is different a little bit because I didn’t have intention to have those crowns too extremely white, just need a bit brighter than my natural teeths. While waiting for the dentist treated another client, Tugay showed me the colour samples & styles. I picked the colour and style I want. However I didn’t have what I chose at the end. My teeth now make me look like I am a heavily smoker. Dr. Mert didn’t even explain to me how the process will be or show me the crowns before he glued them in. He didn’t even give me a little mirror to have a proper look, but told me to walk to the big mirror on the wall to check. I was suffering from all that traumatic and injections and didn’t have a good vision. I only had the proper look a few hours later when all that numbness and dizziness had faded away. Anyway even I hate the colour but I was too scare to go through all that traumatic again to get them replaced so I only gave them the feedback that they should have better communication between them and especially with clients to make sure they get the job done right. They told me that the sensitive will be gone in a few weeks. However, it doesn’t go away at all, plus other problems made me decided to be brave and go back to get these problems fixed. When we started to make arrangements to return to fix their mistake is when things took a bigger turn. they started to distance thenselves and avoiding to reply. Tugay said that Dr. Mert would not reply to him, even though we said he should visit the dentist and talk to him face to face but he kept coming out with excuses. Tugay then gave us dr. Mert’s personal details and on contacting him directly he became very rude, stating everything should be dealth with through Tugay. For weeks of no communication we send Tugay a message that we are not happy and all we got was more excuses that Mert does not reply, no apology from him or any attempt to fix the issue. After weeks of this we have decided to not to carry on communication because its clear that they are avoiding us, so my advice is to avoid Wings Health Turkey and Moral Dental at all costs, SHODDY work and absolutely ZERO after care.