Morris Homes Avis 1 152

Great customer service from Chris at Arkall Farm today. Very knowledgable and patient while we worked through home spec. Really valued his advice too. Thanks Chris

We are First time home buyers with a lot of questions about the entire process of buying from Morris homes.
We met Victoria who had so much patience and care towards our enquiries. She answered all our questions and concerns took her time to show us around without rushing. We had a special request financially which she dealt with very professionally and I must say just by her caring and beautiful nature I really do look forward to buying our house from Morris homes soon. Plus the house are appears to be of high standards.

We purchased a new Morris Home at St Mary’s Park and from our initial conversation with the brilliant sales advisors Carol and Vic, everything was co-ordinated efficiently.
We were kept up to date on all aspects of our sale with all our needs met effectively.
Since we’ve moved in we’ve been delighted with our home and any of our issues have been resolved in a timely manner.
We would not hesitate to recommend a Morris Home to any of our family or friends due to the excellent build quality, energy efficiency and competitively priced properties.

From making initial enquiries through purchasing a new Shelborne home, the choosing of fittings, moving in and then the sorting of minor snags we have had the full and friendly support of the on site reps. In particular Jess, who has been our main contact, and helped with advice and updates in a warm and proficient manner and Ian with his ever friendly and helpful style.
We love the house and the surroundings and are very pleased we made the move.
A big ‘Thanks’ to Shelbourne Estates (Morris Homes).

Absolute joker of a company - I hope they read this review and call me on 07702970765 as my solicitor is chasing them for deeds of covenant on my existing morris property and they are not even responding to it since a couple of months.

We are in the process of reserving our new home on Rivington Park. Hannah has been very helpful. She has a kind and caring manner and has explained everything throughout. Thank you Hannah.

Thanks to Julie at the Greenmount Manor site , competent and nothing too much trouble.

Shirley was amazing. We popped in today and she was so helpful. Very transparent, informative, kind, and just generally brilliant. She explained everything to us and treated us so well, not felt that welcomed from a new build site before Morris. The houses were brilliant and she had helped considerably with the start of our house buying journey.

Margie Speakman has been amazing throughout our buying journey at The Grange , Formby . We have just exchanged on our new home and are so excited about getting the keys to our new home .

Very happy with the service received from the sales team at Pavilion Row Formby. A huge thank you to Claire and Margie, who were extremely helpful from day one reserving the house, through to receiving the keys and moving in. There was a lack of communication regarding the snagging process at the beginning however the site management have progressed well and addressed the majority of snags, so another thank you to this department too.

Visited Rivington Park with my 8 year old son on Saturday 17th May to look at show homes and Shirley was so friendly and professional. Thank you for making us feel so welcome! Really impressed with the development.

We’ve recently purchased & moved into our new home at St Mary’s Park and we couldn’t be happier! From start to finish & even now three weeks after moving, the team at Morris Homes have been helpful, efficient and attentive. Having hearing horror stories from fiends, family and online about buying a new build we was VERY apprehensive but morris homes couldn’t be further from a horror, they’re a total dream and clearly in their own league in the new build market.

We had a professional snagger come and check our new build for snags, even they said the build and standard that morris homes have finished at is the best he’s seen in a while and we only had aesthetic snags (which Morris homes have since rectified)

A special mention to the fabulous Carol Pope & Vic Coomer who were faultless in our process. Their transparency, expert advice and warmth is what made us 100% know that we were in good hands at St Mary’s Park with Morris Homes. They truly are top of their game both Carol & Vic and if the stunning houses Morris Homes produce don’t convince you to buy, these two lovely ladies will and will be on hand every step of the way. Thank you both for everything - you made it a real pleasure.

We were told when we reserved (in October 2024) our property was due for completion for the end of April 2025. Again taking in peoples stories “oh there will be delays, there always is”, oh how wrong them people were! Morris Homes signed, sealed and delivered; 30th April we got our keys. The whole site team & trades worked hard to have our home ready for when they’d said. Huge thanks to Jason, Keiran & the team.

If you’re contemplating on purchasing a home with Morris Homes this is your sign and confirmation that you should! You won’t regret it!

Thank you again to Carol, Vic, Jason & Team.
From
John & Lewis

The service we have received from Hannah Pendergust at Rivington Park has been excellent, always greets with a smile, helpful, cheerful and nothing is too much trouble.

Very happy with my house overall but not with the false promises that the roads on the development and the proposed park will be completed.
Promised this almost 7 months ago, customer service are hopeless, never ring back, asked to speak to the Manager never spoken as yet.
I would advise caution in believing information from Morris Homes!

They have left Stanley Gardens in Bromborough in a poor and unfinished state for coming up to a year now. Constantly telling lies about when they will complete the work. Customer Service isn't very responsive either. If you look around this seems to be a common pattern as a result of incompetence (or lack of experience) at higher levels in the company.

We had the best experience buying our new home from the Shelbourne Estate at Hunsbury Grange in Northampton. We went just to look without an appointment and met Jess in the sales office who was amazing. She showed around the two show homes and took us to look at the houses we were interested in. Jess was so knowledgeable about the houses and the area, which was new to us. We left the site having reserved our home. Throughout the process of buying it Jess supported us all the way, introduced us to new neighbours and took all the stress of selling our house and buying the new one away. Although we didn't meet Lynn until after we moved in, she stepped in to help if Jess was away. We are now settling into our beautiful new home thanks to amazing support from Jess

We bought a house at the end of 2024.Morris homes and all their staff have been excellent and sorted out very quickly any issues we have.We have bought new a few times before and have not had the same degree of aftercare.

We visited Houghton Grange over the weekend and met with Nicky. How lovely she is, great knowledge of the site and very accommodating - we had our 1 and 3 year old with us, no problem. We toured two homes, one almost finished and one still in build mode. She answered all our questions and gave us a few things to think about. Amazing, polite and friendly lady.

We visited Shelbourne Estates at Houghton Grange and found Nicky’s help amazing in talking options through with us and giving us food for thought for the foreseeable future. A lovely site to visit. Thank you.

We have just reserved our property with Megan, who was absolutely delightful. She was well informed, had a lovely manner and was able to give us all the information we requested. We are now on our journey with Morris Homes and hope the rest of our experience is as good as our first.