Mortgage Pro Sussex Avis 

My experience with Mortgage Pro Sussex was very disappointing.
I initially contacted the company after seeing a Facebook advert stating there were no mortgage fees for NHS employees. At the time, I was planning to remortgage while also repaying my Help to Buy equity loan. An early adviser, Richard, advised me to start the process around three months before my mortgage end date, as the property valuation would only be valid for three months. I followed this advice.
When the process began, I was assigned a new adviser, David. Despite the advert and my earlier discussions, he informed me there would now be a £600 fee. As I was already close to the end of my mortgage term and under pressure, I reluctantly agreed.
I clearly explained my situation and concerns about timing. David repeatedly reassured me that the entire process would be completed on time. Another independent mortgage adviser warned me that the process would likely take longer and that I could lose money by moving onto a variable rate. I raised these concerns with David, but he continued to assure me there would be no issues.
Unfortunately, the process was significantly delayed, and I ended up losing over £3,000 due to being pushed onto a higher variable rate. Whether this was due to poor advice or a focus on commission, the outcome was entirely at my expense.
David also recommended a solicitor who was extremely slow, which further contributed to the delays.
Overall, I would not remortgage with Mortgage Pro Sussex again, and I would not recommend this company to others.

I highly recommend Mortgage Pro Sussex as they are professional and will cater to your needs. Ania has been an excellent go to person with listening ears and top notch service delivery. Thanks Ania, you are amazing

I contacted Richard initially to just discuss options and process so I was prepared for when my house search was underway. Once I had found a property, it was fast moving and Richard was accomodating with making himself available with little notice. He dealt with the mortgage paperwork etc and submitted my mortgage application so minimal work needed from me. Richard is professional and personable, and I have recommended his services.

Mary provided excellent service from start to finish.

I cannot recommend this company enough.

Thank you again for all your assistance.

Richard managed to get us the deal we wanted and saved us some money !! Excellent service. I would highly recommend using him again, his expertise was very valuable.

cant rate Richard enough

was always on the phone when needed
got our mortgage offer through quickly after changing mortgage brokers and even got more money off on our repayments

Good choice for a mortgage broker

Richard was very helpful. He ended up getting me a lower rate than if I had setup the product transfer myself.

I always work with Richard when I need help with mortgages or insurance. He has been our ‘go to’ for several years now. He is a pleasure to deal with (courteous, bright, humorous) and I trust him entirely to give good information in an accessible way. I recommend him without hesitation. Entirely professional and intelligent - and an extremely nice human being.

Richard took time to understand our circumstances and always finds the best deals that are available for us. Would highly recommend!

Richard is attentive to your needs and straight talking on what can be a confusing process.

Excellent service from Mortgage Pro Sussex, Gemma my advisor regularly updated me throughout the application process and was always happy to explain anything I didn't understand. I got a great deal as well.

Excellent experience. Richard was thorough, helpful and knowledgable. The whole team was friendly and efficient.

Richard provided a professional and efficient service. Cannot recommend him highly enough.

I’ve had a very good experience with this company - they can’t do enough to keep me updated with progress, educate me on market movements and reapply for cheaper deals. Gemma in particular has been amazing - very helpful and responsive!

Brilliant advice as always from Gemma and efficient service with mortgage offer through within days, highly recommended for open market advice and speed

Without doubt the best and most trustworthy mortgage broker I have ever dealt with, Richard and his team are highly professional and willing to help you no matter what your situation is, I will use them again next time.

Always helpful and polite efficient service. Provides options for the best deals, even in todays CofL crisis. Well worth a call!

I have used Richard at Mortgage Pro Sussex (and at his previous companies) for 3 mortgages now. Richard is fantastic and will always make sure you get the best deal out in the market.

Comes highly recommended.

As first time home owners, me and my partner came into the process with little knowledge of home buying, mortgages etc. My sister recommended Richard to us and we were so glad we went with him! He explained things so clearly and made us feel at ease with the entire process! He got us a great mortgage (better than the banks were offering us) and we can’t thank him enough

Mortgage Pro Sussex were recommended to me by a previous client and I was very pleased with the service. It was fast and efficient, but also Richard asked relevant questions and presented suitable mortgage options for my situation. I am very pleased with how easy Richard made the whole process.