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Noté 5 sur 5 étoiles

Very quick delivery and great communication from customer service on do's and don'ts, positioning and general information. However, more importantly, the product. We've had a 'few' moths for... Voir plus

Noté 5 sur 5 étoiles

I am amazed at how effective the traps are. I put one in each room and within minutes the moths were attracted to the traps. Also, fabulous customer service and follow up emails to check if I am... Voir plus

Noté 5 sur 5 étoiles

Great product- I actually think the spray is more effective than other brands i have used. Easy to order with prompt issue of orders. Great customer service - with prompt advice and value of custo... Voir plus

Noté 4 sur 5 étoiles

We have moved into an old house with a superficial makeover. We found damage to the carpet and suspected carpet moth. We immediately purchased a spray from a local supplier and this has been effectiv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'extermination des nuisibles

Écrit par l'entreprise

MothOut is a British brand developed by ATON.AMZ LTD, a family-owned UK company dedicated to delivering effective, practical, and reliable solutions for dealing with insect pests in homes, businesses, schools, and other indoor and outdoor environments. With a strong emphasis on moth control, MothOut has earned the trust of thousands of households across the UK. Driven by a commitment to innovation and performance, MothOut designs its products to monitor, manage, and prevent infestations through proven, professionally recommended techniques. Our leading line of pheromone-based monitoring traps helps customers identify and track the presence of the most common indoor moths—supporting targeted and informed action. MothOut is constantly expanding to introduce a new generation of insect-control products, developed to address pests at all life stages and designed for use throughout the home, including hard-to-reach areas like cracks, wall gaps, and shelving joints. What makes MothOut truly stand out is its customer-focused approach. We offer free pest identification based on user-submitted photographs and provide personalised advice to help resolve ongoing infestations and prevent recurrence. Our detailed eBook, sent to every customer, includes practical tips and methods for comprehensive pest control. Built on the values of Innovation, Perfection, Satisfaction, and Professionalism, MothOut continues to grow by listening to our customers and refining every aspect of our products and service. Whether you are dealing with clothes moths, carpet moths, pantry moths, or unexplained seasonal activity, MothOut offers a complete and informed solution you can rely on. We are MothOut.


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4,8

Excellent

TrustScore 5 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(61)

43 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly effective & environmentally sound

I first purchased in February this year. For years we’ve had problems with moths. The Feb purchase was preventative, and captured a few moths over time, however in last week we’ve seen area of carpet consumed by moths. I replaced all traps and the result has been exceptional. Purchased more today.

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

These traps work

I use these moth traps all over the house and it's amazing how effective they are in trapping the wee buggers. They are effective for a long while and the pack contains enough traps to last a season at least.

18 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Really quick delivery with lots of…

Really quick delivery with lots of advice. Emails with advice and follow up too which is really helpful. These traps absolutely do work ( I was a little horrified to see how many moths were stuck in each trap! ). We will definitely continue to use abd change as we go throughout the year. I mean my bedroom one has 20 in it 🤮, so I want to put a fresh one in as I keep looking at it and feeling disgusted we had so many ! So easy to use and much better for us as we have pets. Would highly recommend

25 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Oh no! Carpet damage!

We have moved into an old house with a superficial makeover. We found damage to the carpet and suspected carpet moth. We immediately purchased a spray from a local supplier and this has been effective eg dead larvae. We searched for a suitable moth trap and decided on moth out. The product we chose came with a spray. The traps have already captured 1-2 moths in each room after a few days. Have used the moth out spray today but cannot yet assess the effectiveness. However the company has been very helpful with a follow up email after delivery. I sent photos of captured moths and larvae and they have responded swiftly with identification and recommended actions. So we plan to vacuum and spray weekly and this may include moth out spray. We will replace the moth out traps after the recommended 3 months. Thank you for your swift service.

16 avril 2026
Avis spontané
Logo de MothOut

Réponse de MothOut

Dear Marie,

Thank you very much for your thoughtful 4-star review and for sharing your experience in such detail.

We’re sorry to hear about the carpet damage you discovered after moving in—it’s certainly not an ideal start in a new home. However, it’s great to see how quickly and effectively you’ve responded, and that you’re already noticing early results with moths being captured in the traps.

We’re also really pleased to hear that our team could assist with identifying the moths from your photos and provide guidance. Your planned approach—regular vacuuming, continued use of traps, and targeted spraying—is exactly the right way to tackle the issue, and consistency here is key.

As you mentioned, replacing the traps every 3 months will help maintain effective monitoring and ensure any remaining activity is picked up early. Over time, this combined strategy should lead to full control of the problem.

If there’s anything we can do to help you achieve that final 5-star experience, please don’t hesitate to get in touch—we’re always here to support you.

Kind regards,
MothOut Team

Noté 5 sur 5 étoiles

Effective products and great customer service

This is my 3rd year of using MothOut moth traps. In the first 2 years I noticed a significant drop in the populations of clothes and carpet moths in our house, and I expect to trap very few this year. I have tried similar traps from other companies but none are as effective as these. MothOut customer service is friendly and helpful, with useful reminders of detailed instructions about moth control but without pushing sales. Prices are good too. Well recommended all round.

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company & products

Fantastic company & products. I initially used their traps, not difficult to set up, also bought the hanging repellent for wardrobes, sent in photo of the moths caught in the traps to this company. Tom emailed me back & told me what they were & has been incredibly helpful where to put the traps & other useful suggestions, sprays to buy & what to do to get rid of them, brilliant company & products thank you

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product, very clear explanation of how it works and really good customer service and follow up. I bought these last year and was impressed that they caught some moths for me, so I’m
going to use them again this year.

15 mars 2026
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you very much for your kind review and for sharing your experience.

We’re delighted to hear that the traps worked well for you last year and that the instructions and follow-up support were helpful. It’s always great to know that our products are making a real difference in controlling moth activity.

Moths can be seasonal, so using the traps again this year is a great preventative step. If you ever need any advice on moth prevention, please feel free to reach out — we are always happy to help.

Thank you again for your trust in our products.

Kind regards,
Tom
MothOut Customer Care Team

Noté 5 sur 5 étoiles

The moth traps arrived very promptly

The moth traps arrived very promptly. We have used them previously very successfully. We would thoroughly recommend them and the company.

12 mars 2026
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you very much for your kind review and for taking the time to share your experience.

We are delighted to hear that your moth traps arrived promptly and that they have worked successfully for you again. It’s always great to know that our products continue to help protect homes from moth damage.

Your recommendation means a great deal to us, and we truly appreciate your continued trust in our products and our company.

If you ever need any advice on moth prevention, please don’t hesitate to reach out — we are always happy to help.

Kind regards,
Tom
MothOut Customer Care Team

Noté 5 sur 5 étoiles

Delivery as promised and helpful…

Delivery as promised and helpful information also provided. Have used the traps before and found them to be best so far. Hopefully we are winning the battle!

10 février 2026
Avis spontané
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Réponse de MothOut

Thank you very much for your review!

I’m really pleased to hear the delivery arrived as promised and that the information was helpful. It’s also great to know you’ve used the traps before and found them to be the best so far — that kind of long-term feedback means a lot to us.

Fingers crossed you’re in the final stretch now. If you’d ever like help fine-tuning placement or interpreting what you’re catching, please feel free to reach out anytime.

Warm regards,
Tom
MothOut Team

Noté 5 sur 5 étoiles

Moth out products are the best on the market.

Moth out products are quite simply the best on the market.
I had a bad problem with clothes and carpet moths and used the spray for the carpet areas and traps for the clothes, although both can be used in areas interchangeably, the result was incredible. I never would have guessed that it had been so bad,but the products did a fantastic job and I now just use them in case the odd one arrives.
I thoroughly recommend the products and the owner Tom is a great chap, really helpful and friendly.
David

11 août 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you so much for this wonderful review, David.

I’m really pleased to hear the combination of the spray for carpet areas and traps for clothing/wardrobes made such a clear difference — that’s exactly the kind of result we aim for, and it’s great to know you’ve now moved into “maintenance mode” for peace of mind.

Your recommendation and kind words about my support genuinely mean a lot. If you ever need advice in the future (or just want to sanity-check a new sign or hotspot), please don’t hesitate to reach out.

Warm regards,
Tom
MothOut Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service! Easy to order directly and a very good product. At a good price too.
Have tried other more expensive products but have stuck with MothOut since discovering them a couple of years ago. These are great.
Well done and thank you.

5 janvier 2026
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you very much for your fantastic feedback, we truly appreciate you taking the time to share your experience.

We’re delighted to hear that you’ve found MothOut easy to order, effective, and good value, especially after trying other alternatives. Knowing that you’ve stayed with us for a couple of years now means a great deal and really motivates us to keep improving.

Thank you again for your trust and support, and please don’t hesitate to reach out if we can ever help further.

Kind regards,
Tom
MothOut Team

Noté 5 sur 5 étoiles

THANK YOU once again - The best for beating pest moths!

THANK YOU once again! The moth traps arrived the next day, so speedily, even on Christmas Eve. I have now ordered several packs of the moth traps, have beaten a bad carpet moth infestation with Tom's help and will now never be without these traps in every room. I have learnt so much, and now protect all my clothing with wool content. I am recommending you to my friends too, as this is such a ubiquitous problem that often people just ignore until it gets really bad and out of control. I can't thank you enough for your generous support! As a side note, we found the pantry moth traps really useful for infested wild bird seed.

24 décembre 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you so much for this wonderful review — it truly means the world to me.

I’m delighted to hear the traps arrived so quickly, even on Christmas Eve, and even more so to know that you’ve successfully beaten such a difficult carpet moth infestation. Your vigilance, willingness to learn, and proactive protection of woollen items have made all the difference, and I’m really pleased I could support you along the way.

Your recommendation to friends is hugely appreciated, especially as moth problems are so often overlooked until they escalate. And thank you as well for mentioning the pantry moth traps — wild bird seed is a very common source, so I’m glad those helped too.

It’s been an absolute pleasure helping you, and I’m genuinely grateful for your trust, kind words, and support.

Warmest regards,
Tom
MothOut Team

Noté 5 sur 5 étoiles

The order arrived so quickly and more…

The order arrived so quickly and more importantly these traps work! I have been a regular customer for a while now. It is so satisfying to see the results and I also buy them for my parents’ house too. I would not be without them.

7 novembre 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Dear Sally,

Thank you so much for your kind words and continued trust in MothOut, we’re truly grateful for your loyalty and support over time. It’s wonderful to hear that our traps continue to deliver great results for you (and even your parents’ home!).

We’re delighted that you find them effective, nothing is more satisfying than seeing clear results and knowing your home is protected.

Thank you again for being such a valued customer and for sharing your experience.

Warm regards,
Tom
MothOut Team

Noté 5 sur 5 étoiles

So effective i’m on second pack, and have bought for family.

I first tried Mothout through recommendation, as a last resort, before contacting a pest control company. Package arrived quickly, with enough traps for whole house. The instructions are clear, easy to set up, very effective. I have just placed a repeat order and have also bought for other family members. I will be reordering every three months.

28 octobre 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you so much for your wonderful review and for sharing your experience! We’re absolutely delighted to hear how effective the MothOut traps have been for you — and even more so that you’ve chosen to recommend them to your family.

It’s great to know that our traps have made such a difference, especially when you were considering pest control services. We’ve worked hard to create a solution that’s simple, safe, and genuinely effective, so your feedback truly means a lot.

Thank you again for your continued trust and support, it’s customers like you who keep us motivated to deliver the best possible products and service.

Warm regards,
Tom
MothOut Team

Noté 5 sur 5 étoiles

Moths hate it

Good product - clean packaging , clear instructions , arrives with no delay and does the job . What's not to like about the product or service -unless your a moth !

12 octobre 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with both our product and service.

Your kind words and support mean a lot to our small team. We’re thrilled that the traps are helping you keep your home moth-free quickly and effectively.

Thank you again for taking the time to share your experience — it truly makes a difference.

Warm regards,
MothOut Customer Support
ATON.AMZ LTD

Noté 5 sur 5 étoiles

Very effective traps

These are the best moth traps I've tried and catch masses of moths within a few days of being put up.
Highly recommended.

1 octobre 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you so much for your kind words and recommendation. We’re delighted to hear that our traps have worked so effectively for you and made a real difference so quickly.

Your feedback means a lot to us, and it’s always rewarding to know that our products are helping customers tackle moth problems with confidence.

With warm regards,
Tom
MothOut Customer Support
ATON.AMZ LTD

Noté 5 sur 5 étoiles

Five stars of effective!

Five star service and a five star product - I have used other brands alongside MothOut, simultaneously and while the moth out product has a scary amount of moths caught , the other product caught zero - both over a six week period in opposite ends of a 9m room that is always a moth haven; can’t recommend them highly enough. And especially if you are in permanently blighted North London, these traps are essential.

19 juillet 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you for your fantastic five-star review. We’re so pleased to hear that MothOut traps have been so effective for you, especially compared side by side with other products. Your kind words and detailed feedback mean a lot, and we’re delighted that our traps are making a real difference in keeping moths under control — particularly in areas like North London where infestations can be especially persistent.

We truly value your trust and recommendation.

Warm regards,
Tom
MothOut Customer Support
ATON.AMZ LTD

Noté 5 sur 5 étoiles

Very Effective

Having tried several different products the two I have tried from this company - pheromone traps and moth spray have been very effective in the control of clothes moths. The advice and information on their website and the customer service from Tom via email is exemplary.

12 août 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Thank you so much for your wonderful feedback! I’m delighted to hear that both our pheromone traps and Moth Killer Spray have been effective in helping you control clothes moths. It’s also great to know that the advice and information we share, as well as our customer support, have been helpful to you.

We truly value your trust in MothOut and your kind words mean a lot. Please don’t hesitate to reach out if you ever need further advice or support — we’re always happy to help.

Warm regards,
Tom
MothOut Customer Support
ATON.AMZ LTD

Noté 5 sur 5 étoiles

Good product

The products are very effective and their information is clear & informative.

2 septembre 2025
Avis spontané
Logo de MothOut

Réponse de MothOut

Dear Customer,

Thank you for your kind feedback. We’re so pleased to hear that you’ve found our products effective and our information clear and helpful. Providing both quality products and reliable guidance is very important to us, so it’s wonderful to know this has made a difference for you.

We truly appreciate your support.

Warm regards,
Tom
MothOut Customer Support
ATON.AMZ LTD

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