The customer service very helpful and friendly dealing with Keanan Uppal when I bought my Car is MG HS hybrid plus very nice and looking after me through all the process. This my second car from... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 Lichfield Road, B6 5SU Birmingham, West Midlands, GB
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The customer service was informative and not pressured. I felt able to take my time to browse and ask questions if needed. The staff was attentive to my queries.
Overall good. It will be good to not charge the customer for transporting a vehicle from your another branch, as it dilutes the purpose of accessing the cars available across Motorpoint UK locations.... Voir plus
L'entreprise a répondu
Got exactly what i wanted in the car, so that was the main plus. Perhaps i should have been more insistent on getting a full tour of the car given there are a couple of unexpected niggles. But the s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Royaume-Uni
- 0121 7561839
Over 1000 new cars every week
4,6
Excellent
507 avis
Demande des avis aux clients
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friendly service
chelsea was very friendly and didnt pressure us and gave us time on our own to realy get a good look at the vehicle
1 juin 2026
Réponse de Motorpoint - Birmingham
We're so glad you felt comfortable and had ample time to explore the vehicle. Thank you for your kind words!
Thank you
Motorpoint
Wonderful service.
Special thanks to Megan and Sion for their first class customer service, showing patience and assisting me in my purchase without being pushy whatsoever.
1 juin 2026
Réponse de Motorpoint - Birmingham
We're delighted to hear about your excellent experience with our team. Thank you for your kind words and for choosing us!
Thank you
Motorpoint
Extremely helpful and even put extra…
Extremely helpful and even put extra fuel in to ensure we got home. Would definitely recommend Motorpoint.
26 mai 2026
Réponse de Motorpoint - Birmingham
We're so happy to hear about your positive experience and the extra help with fuel! Thank you for recommending us.
Thank you
Motorpoint
So helpful
So helpful, straight dealing, lovely people and so quick and easy. It was a super experience.
30 mai 2026
Réponse de Motorpoint - Birmingham
We are so pleased you found our team helpful and your experience quick and easy. Thank you for your kind words.
Thank you
Motorpoint
Good service
Good service, staff helpful and polite. The car we purchased in 1915 was also from Motorpoint.
25 mai 2026
Réponse de Motorpoint - Birmingham
We appreciate your kind words and are delighted to hear about your positive experience. We value your continued trust.
Thank you
Motorpoint
Customer service was top notch.
Customer service was top notch. Sion is a very good man, he made all the process very easy and simple, Sion went extra mile to make sure I was happy eventually as I was very stressed. Am so glad I came to Motorpoint after checking at other outlets. Thank you to all the staff members, very amazing people 😀
23 mai 2026
Réponse de Motorpoint - Birmingham
We're so glad to hear about your positive experience and that we could make the process easy for you. It's wonderful that our team provided such excellent service. Thank you for choosing us!
Thank you
Motorpoint
Réponse de Motorpoint - Birmingham
We appreciate your positive feedback and are glad you found our service valuable and our team great. Thank you!
Thank you
Motorpoint
No pressure …
Knowledgeable and polite staff at both Castleford and at Oldbury, no pressure to buy or even make a decision.
The vehicle we bought was extremely well presented and we were allowed to test drive it unaccompanied.
14 mai 2026
Réponse de Motorpoint - Birmingham
We're delighted to hear our staff were knowledgeable and polite, and that you appreciated the no-pressure experience. It's great to know you enjoyed your test drive!
Thank you
Motorpoint
Very helpful
12 mai 2026
Réponse de Motorpoint - Birmingham
thank you for your 5-star review
Motorpoint
Excellent professional friendly service…
Excellent professional friendly service from their employees who know what they are talking about.
14 mai 2026
Réponse de Motorpoint - Birmingham
We appreciate you sharing your positive experience! We are happy to hear our team provided excellent, professional, and friendly service.
Thank you
Motorpoint
Sales person Dawid made our experience…
Sales person Dawid made our experience so relaxing and enjoyable
27 avril 2026
Réponse de Motorpoint - Birmingham
We appreciate your kind words. We are glad you had a relaxing and enjoyable experience.
Thank you
Motorpoint
Réponse de Motorpoint - Birmingham
We are so glad you had a great experience with our team and pricing.
Thank you
Motorpoint
Good purchasing car,not happy about…
Good purchasing car,not happy about looking was basically told here are the keys let me know when you are done. Showing someone how things work without being condescending
8 mai 2026
Réponse de Motorpoint - Birmingham
We appreciate your feedback on your car purchase. We regret that the showing experience wasn't ideal and will use your comments to improve our approach.
Thank you
Motorpoint
Excellent service
Excellent service, great selection of cars, friendly knowledgeable staff, very happy overall.
12 mai 2026
Réponse de Motorpoint - Birmingham
We appreciate your 5-star review! We're glad you enjoyed our service, selection, and friendly staff.
Thank you
Motorpoint
Great service
We recently purchased my new car and had an excellent experience from start to finish. The sales team was professional, friendly, knowledgeable, and never made me feel pressured during the process. They took the time to explain all the features, options of purchase and answered every question clearly. Benjamin Hudson initially and collection day Dawid Kucharski.
The entire purchase process was smooth, transparent, and well-organized. Delivery of the vehicle was on time, and the car was presented well. I especially appreciated the regular updates and friendly customer service throughout.
I’m very happy with my new car and would definitely recommend this dealership to anyone looking for a hassle-free and trustworthy car buying experience.
5 mai 2026
Réponse de Motorpoint - Birmingham
We're happy you had an excellent experience purchasing your new car. We appreciate your comments regarding the sales team's professionalism, knowledge, and friendly service. We're glad the purchase process was smooth and transparent. Thank you for recommending us!
Thank you
Motorpoint
Great customer service …
Sion the salesman was excellent by giving us time to make our choice of vehicle without being pushy.
Excellent choice of vehicles, relaxed attentive atmosphere in the showroom.
Great customer service by all the staff.
1 mai 2026
Réponse de Motorpoint - Birmingham
We appreciate you sharing your feedback. We're happy to hear that you felt comfortable making your vehicle choice and that you enjoyed the excellent customer service and relaxed atmosphere.
Thank you
Motorpoint
My wife and I were greeted at the door…
My wife and I were greeted at the door and instructed how to use the QR code to access all the information on cars we liked which, and that is a great way to covey information.
6 mai 2026
Réponse de Motorpoint - Birmingham
We're glad you found the QR code helpful for accessing vehicle information. It's great to hear that you and your wife were greeted well upon arrival. Thank you for your feedback!
Thank you
Motorpoint
The service from the main entrance is…
The service from the main entrance is top notch and friendly staff.Very welcoming.On Sunday I was assisted by a young lady😍Sorry I forgot the name but if i remember correctly she is Lucy.You took me for a test drive and your such an amazing soul.Keep the good work and keep smiling.You doing an amazing job with customer services
3 mai 2026
Avis spontané
Réponse de Motorpoint - Birmingham
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our staff welcoming and helpful during your test drive. We will pass along your kind words!
Thank you
Motorpoint
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