Banner for Motorpoint - Birmingham

Motorpoint - Birmingham Avis 

532
•
TrustScore 4.5 sur 5

4,6

2 Lichfield Road, B6 5SU Birmingham, West Midlands, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic experience with Zain and the team at Motorpoint! From start to finish, the service was excellent. Our sales advisor, Zain, was incredibly patient and calmly answered all of our queries... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A pleasant welcoming. The cars on display met all my expectations. The chosen car was driven and all my questions answered. The administration was made easy but the background music could have been a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought an Audi A3 from Motorpoint and had a really good experience. The staff were friendly and helpful throughout. Sion was great and didn’t put any pressure on me to make a decision, wh... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Several things: We were not made aware that the word "Advance" in Hyundai's description indicated a basic entry car. Had we known just how basic, we would have pulled out of he sale. We mentioned... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • 2 Lichfield Road, B6 5SU, Birmingham, West Midlands, Royaume-Uni

  • 0121 7561839
Promotion box for Motorpoint - Birmingham

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

532 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(532)

5 890 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Again excellent service

I have bought a few cars from motorpoint over the last few years, good quality cars and excellent prices.

23 novembre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that you've had positive experiences with us over the years. Thank you for sharing your feedback; we appreciate it very much.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Welcoming, knowledgeable, and extremely professional.

They were welcoming, knowledgeable, and extremely professional. All paperwork was done for you so you just drive the car away. But most of all the car was in immaculate condition.

16 novembre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that you felt welcomed and well-informed. It's great to know that you appreciated the car's condition and our efficient paperwork process. Thank you for your positive feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very helpful and informative staff

Very helpful and informative staff - Gurjit. And had a very easy and enjoyable experience

18 novembre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that our staff was helpful and informative, and that you had an easy, enjoyable experience. Thank you for your feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Buying a car

Large choice of reasonably priced cars, and the customer service team are really nice. No pressure to get you to buy.

14 novembre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that you found a wide selection of cars at reasonable prices. We appreciate your kind words about our team and no-pressure approach!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great

Friendly, informative and very helpful service. Not pushy salesman. Would recommend. Love our new car.

13 novembre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We appreciate you sharing your positive experience! We're so glad you found our service helpful and love your new car. We value your recommendation!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Only downside purchased new car 50…

Only downside purchased new car 50 miles on the clock.when log book arrived it was registered in June I purchased in October.would liked to have been informed.

22 octobre 2025
Avis spontané
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We appreciate your feedback and are sorry to hear about the registration date discrepancy. We'll look into why this wasn't communicated during your purchase.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

My second car with them in 6 years

My second car with them in 6 years, absolutely amazing service. Customer for life hopefully.

21 août 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that you've had amazing service experiences with us over the years! Thank you for your continued patronage; we appreciate it.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

YET ANOTHER BUY FROM MOTORPOINT


we have bought several cars from Motorpoint over the last decade or so, and been more than happy with the service from the staff at different locations....the cars have been very good value for money and presented in fantastic condition, along with a very reasonable part exchange rate making a very good overall transaction when it comes to up grading your vehicles....

5 novembre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that you've consistently had positive experiences with us over the years. We appreciate your kind words regarding our team, the value for money, and the condition of our cars. Thank you for your continued custom and for sharing your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. The car was delivered to my door when I couldn't get in to pick it up.

27 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy to hear that our customer service was excellent! We're glad that we could deliver the car to your door. Thank you for your positive feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Recommend

Fast, efficient, good price including part ex. Pleasant knowledgeable staff take you through process seamlessly.

30 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're happy you found our service fast and efficient, with a good price for your part exchange. We're also glad our knowledgeable staff helped you!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Professional from start to finish.

Professional from start to finish, issues dealt with quickly to my complete satisfaction. Had the pleasure in dealing with several different Motorpoint personnel all whom were willing to "go that extra mile". Would highly recommend. Better face to face than on-line!

29 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're glad you enjoyed your experience and that our team resolved your issues quickly. We appreciate you recommending us and value your feedback about our in-person service. Thanks for sharing.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Good advice and information fr9m the…

Good advice and information fr9m the sales advisor - Dawid

29 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're glad you found the advice and information helpful. Thank you for sharing your positive experience with us!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great place to purchase a car from great customer service

Great service all round.

25 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

Hi Mark ,

We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!

Kind Regards,

Motorpoint Birmingham

Noté 5 sur 5 étoiles

Swift and efficient service

Swift and efficient service. Can’t say much more! Just everything worked the way that it should. But that is high praise, we all know how rare that is!

23 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that everything worked as it should for you.

Thank you
Motorpoint Birmingham

Noté 3 sur 5 étoiles

I would have given 5 stars as the…

I would have given 5 stars as the process of buying and selling was made very easy . But my car has developed a fault less than a week after purchase . Going back tomorrow to be checked .

24 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We appreciate your feedback and are sorry to hear about the issue with your car. We aim for a seamless buying experience.

Thank you
Motorpoint Birmingham

Noté 5 sur 5 étoiles

Great customer service

Great customer service

22 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We truly appreciate your 5-star review and your feedback about our customer service. It’s great to know you had a positive experience with us — thank you for choosing our dealership!

Noté 1 sur 5 étoiles

Only interested in the sale

22 octobre 2025
Avis spontané
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We regret your experience. We will review our sales approach to ensure better service for everyone.

Thank you
Motorpoint Birmingham

Noté 5 sur 5 étoiles

Efficient and stress free

Calm stress free atmosphere and efficient well informed sale.

13 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We're glad you found our atmosphere calm and stress-free, with an efficient and well-informed sale. Thanks for your feedback.

Thank you
Motorpoint Birmingham

Noté 5 sur 5 étoiles

Good company to deal with

No pressure from the team i like the way we were given the keys and left to look at the cars
Ben in particular was really helpful nothing was too much trouble.
It was a pleasant experience from start to finish thanks to Ben

9 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

We appreciate you taking the time to share your experience. We're happy to hear that you felt comfortable during the car selection process and that our team was helpful to you.

Thank you
Motorpoint Birmingham

Noté 5 sur 5 étoiles

Very professional

Very professional

10 octobre 2025
Logo de Motorpoint - Birmingham

Réponse de Motorpoint - Birmingham

Hi Jean,

thank you for your 5 star review

Motorpoint Birmingham

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus