Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Voir plus
Établissement
Changer d'établissement25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... Voir plus
I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Voir plus
L'entreprise a répondu
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Royaume-Uni
- 0131 608 3637
Over 1000 new cars every week
4,6
Excellent
505 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The attention to detail
The attention to detail, the friendly staff and the easy processing of the part exchange leant toward a prettty stress free experience. No problem in recommending Motorpoint Portobello as the place to go to buy a nearly new car
29 avril 2026
Réponse de Motorpoint - Edinburgh
We appreciate you sharing your feedback. We're happy to hear that the staff's attention to detail and easy processing made for a stress-free experience. We're glad you'd recommend us!
Thank you
Shannen, GSM
Réponse de Motorpoint - Edinburgh
We appreciate you sharing that the process was simple and stress-free. Thank you for your review!
Thank you
Shannen, GSM
No frills or spills, good service.
I’ve used Motorpoint before so had an expectation of what was coming. It’s a no frills handover but having achieved a saving of around £2500 on every other dealer, that’s not an issue. In and out in about 20 minutes. Efficient, polite service.
22 avril 2026
Réponse de Motorpoint - Edinburgh
We're happy to hear that you had an efficient and polite experience and appreciate the savings achieved. Thank you for choosing us again and for your positive feedback!
Thank you
Shannen, GSM
Sanjay explained everything clearly and…
Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.
21 avril 2026
Réponse de Motorpoint - Edinburgh
We're happy to hear that the purchase process was clearly explained and patiently guided. Thank you for sharing your positive experience with us!
Thank you
Shannen, GSM
Réponse de Motorpoint - Edinburgh
We're glad our sales team provided excellent service! Thank you for your feedback and your time.
Thank you
Shannen, GSM
Have been a member for years- very…
Have been a member for years- very happy with service!
12 avril 2026
Réponse de Motorpoint - Edinburgh
We appreciate your long-term custom and are happy to hear you're pleased with our service! Thanks for your positive feedback.
Thank you
Shannen, GSM
Just bought our Suzuki s cross from…
Just bought our Suzuki s cross from motor point in Edinburgh, left feeling very happy with the car,and price for our old car. The salesman Michael was very helpful,all the staff were smart,and attentive. Lovely sitting area. All in all a good shopping experience. Would definitely recommend motor point.
12 avril 2026
Avis spontané
Réponse de Motorpoint - Edinburgh
We're happy you had a good experience purchasing your Suzuki S Cross. It's great to hear that you were happy with the car and the price for your old one. We appreciate your kind comments regarding our helpful and attentive team!
Thank you
Shannen, GSM
Trade-in
The whole process went very smoothly staff very nice and worked with us answering all questions.
6 avril 2026
Réponse de Motorpoint - Edinburgh
We appreciate you sharing your feedback! We're so pleased to hear that our staff were nice and helpful, answering all your questions, and that the process went smoothly.
Thank you
Shannen, GSM
Very pleasant and helpful staff
6 avril 2026
Réponse de Motorpoint - Edinburgh
We appreciate your feedback and are happy our staff were pleasant and helpful. We value your business.
Thank you
Shannen, GSM
No sales staff pressure
No sales staff pressure, given keys and allowed to take the car for a test drive unaccompanied, very helpful sales staff (Michael at Edinburgh branch) who helped me with internet banking problems, also at Edinburgh young lady sales person (can’t remember her name but mid 20’s great perfume) who quickly and efficiently sorted out the V5 and road tax.
2 avril 2026
Réponse de Motorpoint - Edinburgh
We're delighted you appreciated the no-pressure environment and helpful staff. It's great to know that the team assisted with your purchase and resolved your issues efficiently. Thank you for your positive feedback!
Thank you
Shannen, GSM
Had a great experience with Motorpoint
Had a great experience with Motorpoint. No issues with trading in my car and purchasing another one with them.
The sales team were very busy the day I went in but still made sure I was informed of what was happening.
26 mars 2026
Réponse de Motorpoint - Edinburgh
We're happy to hear that you had a great experience with your trade-in and purchase. We appreciate your positive feedback regarding our team's communication, even during a busy period.
Thank you
Shannen, GSM
Professional from start to finish.
From making initial contact with the company I felt that the service provided and guidance given was what I needed. I didn't feel pressured in any way to buy a car.Christopher Johnston contacted me and helped me through the process.
If there was one criticism it was the fact that when I enquired about a trade in with my current car I was offered £1200 less than I actually received from another trader.( The disparity in the offer seemed strange as it wasn't even just a couple of hundred pounds).
It would have been so much easier if it could have been done as a trade in deal.As a consequence I had to delay the pick up of my new car as I had to keep it on the market for a bit longer.
At the time for pick up though the whole transaction was smooth and handled by Connor Mcgrath and I came away very happy with a lovely car.
20 mars 2026
Réponse de Motorpoint - Edinburgh
We appreciate your positive feedback regarding the service and guidance. We're glad the purchase process was smooth and you're happy with your car. We regret the trade-in offer didn't meet your expectations and caused a delay. We'll review our appraisal process. Thank you for your review.
Thank you
Shannen, GSM
Always used Motorpoint great range of…
Always used Motorpoint great range of high quality cars with warranty.
Easy to buy or trade in no pressure.
Great staff helpful in every way.
24 mars 2026
Réponse de Motorpoint - Edinburgh
We appreciate you taking the time to leave us a review. We're so glad to hear that you find our range of cars great and our staff helpful.
Thank you
Shannen, GSM
Easy to use and great service
The whole process from start to finish couldn't have been easier from initially looking at the car to collection would recommend anyone to use Motorpoint
20 mars 2026
Réponse de Motorpoint - Edinburgh
We're happy to hear that your car-buying experience was easy from start to finish. We appreciate your recommendation and thank you for your feedback.
Thank you
Shannen, GSM
Réponse de Motorpoint - Edinburgh
We're happy to hear that you received excellent service at a competitive price. Thank you for your positive feedback; we appreciate it.
Thank you
Shannen, GSM
First class very helpful
13 mars 2026
Réponse de Motorpoint - Edinburgh
We appreciate you taking the time to share your positive experience with us; we are very happy to hear it was helpful.
Thank you
Shannen, GSM
Réponse de Motorpoint - Edinburgh
We're glad you had a very good experience and that you found our salesman professional. Thank you for your positive feedback; we appreciate it.
Thank you
Shannen, GSM
We were able to walk around the yard to…
We were able to walk around the yard to look at the cars without any reps coming out to pressure us into buying.
We decided on our own which car best suited us.
No pushing to buy warranties for this or that, we decided on that side of things on our own.
The only reason it wasn’t five stars was an error when taxing the car, as our old car was re taxed instead of the new one. As only discovered mistake once home it meant we drove an untaxed car home. Otherwise we were happy with experience.
5 mars 2026
Réponse de Motorpoint - Edinburgh
We're glad you appreciated the relaxed car-buying experience. We appreciate your feedback and regret the error regarding the car tax. We'll review our processes to prevent this from happening again. Thanks for bringing this to our attention.
Thank you
Shannen, GSM
Réponse de Motorpoint - Edinburgh
We're happy to hear that you had a positive experience with our communication and car presentation; thank you for your feedback.
Thank you
Shannen, GSM
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.