Banner for Motorpoint - Glasgow

Motorpoint - Glasgow Avis 

1 739
TrustScore 4.5 sur 5

4,7

60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Good arrangements for viewing the car and test drive. Staff were helpful without any pressure. Good value for money. We found that service history documentation was missing when we got the car home,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Young lady member of staff- Jade ?- was very pleasant and competent.The hand over of my old car( in part exchange),the settlement of the new car and the taking possession of same all went very smoothl... Voir plus

Noté 4 sur 5 étoiles

We have had great communication with Justin Reid,mitch & Hugh at motorpoint glasgow. Very friendly&helpful we have now purchased 8 cars over the years and will definitely use and recommend this b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly recommend Motorpoint from my own experience. Selected a car from their website. Car was transported from Leeds store to Glasgow (for a fee). Chris at head office kept me informed of progress as... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • 60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, Royaume-Uni

  • 0141 4138601
Promotion box for Motorpoint - Glasgow

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 739)

6 032 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Glasgow branch is top class

Recently bought a car from the Glasgow branch and my experience could not have been any better.
Jack Lester was amazing throughout the process and made the purchase of my new car so smooth and fast....went in on the Saturday for a test drive and picked the car up on Sunday (needed wee touch ups of paint) which I think is amazing. He kept in touch throughout.
Also branch was very clean and all staff were welcoming.
Would defo recommend and return in the future.

27 juin 2026
Avis spontané
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Hi , thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Jack

Many thanks
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Would definitely recommend

Sales people were there if you had any questions and wanted to see in any cars but didn't pester you. Hugh our salesman was very helpful, answered any questions I had and wasn't pushy with anything.
Would definitely recommend.

26 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Hi Gillian, thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Hugh

Many thanks
Motorpoint Glasgow

Noté 1 sur 5 étoiles

Customer service / aftercare

Do not go near this company with a barge pole my daughter at 18 bought a honda civic cash with all her savings. The car had marks on the paint work she was assured they would be sorted so they buffed the mark out and it came back the following day. Took the car back and they buffed it again .as you can guess the marks came back .
I've since been to a top class body shop and been told the mark is under the paint from when the whole driver side of the car was painted so now we are left with a paint shop bill .
Very poor customer service.

26 juin 2026
Avis spontané
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Thank you for your feedback on your recent experience with us. We will ensure this is fed back to our team. If you wish to discuss this further, please call 01332227227

Thank you
Motorpoint Glasgow

Noté 2 sur 5 étoiles

Inittially good, went downhill quickly

Initially great service online. Paid for paint protection which I had to argue hugely to be applied. I was at the point of threatening 14 day cooling off period before it was eventually done. This ruined the experience of buying a new car.

Massively disappointed in the quality of the coating applied. Barely any beading and none applied to bumpers or glass. Whatever they used inside gave me a headache driving for the next 2 days.

Dont waste your money on it. Stick another 1-200 and get a proper detailer to do it.

Paul online and Shug in store at Glasgow were great

28 mai 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Thank you for your feedback on your recent experience. I am sorry to hear that the paint protection did not meet your expectations and we will ensure this is fed back to our prep team. If you would like to discuss this further, please do not hesitate to call us on 01332227227

Many thanks
Motorpoint Glasgow

Noté 5 sur 5 étoiles

We bought an Audi A1 from salesman Jack…

We bought an Audi A1 from salesman Jack this month. The service was excellent Jack was very knowledgeable and helpful. He helped us throughout the sale. I would recommend family and friends to the Glasgow showroom

14 juin 2026
Avis spontané
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Hi, thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Jack

Many thanks
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Sales executive Mitchell Holden was…

Sales executive Mitchell Holden was very professional and helpful with the purchase of the car. Rate him a 10+.

27 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Hi Edward , thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Mitchell

Many thanks
Motorpoint Glasgow

Noté 4 sur 5 étoiles

Great Service

Very pleasant experince in Motorpoint Glasgow. Salesman Ralph very friendly and helpful, able to provide us with all information on car I was viewing and bought. Was able to test drive vehicle on my own which helps. Was not initally happy with trade in price but came agreement with sales Manager that suited all parties.

26 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Thank you for your 4 star review. We were pleased to hear that your experience was largely positive and we are pleased to hear that we were able to find a positive resolution for you.

Many thanks
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Fair transparent pricing and valuations…

Fair transparent pricing and valuations for my trade in.

26 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Hi Mike , thank you for your 5 star review. We were pleased to hear about your experience and have passed your feedback onto the Sales team.

Many thanks
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Very Easy to purchase the vehicle love…

Very Easy to purchase the vehicle love walking around cars without being pressured for the sales team and picked the car i want staff very helpful
Cheers

26 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Hi Gerry , thank you for your 5 star review. We were pleased to hear about your experience and have passed your feedback onto the team.

Many thanks
Motorpoint Glasgow

Noté 1 sur 5 étoiles

As soon as I picked up the car and took…

As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint

13 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

I'm truly sorry to hear about your experience and the issues you encountered with the vehicle after taking it home. It's disheartening to learn that you feel your concerns were not adequately addressed. We aim for every customer to be completely satisfied with their purchase. Please contact us on 01332227227 if you wish to discuss further.

Thank you
Motorpoint Glasgow

Noté 1 sur 5 étoiles

Motorpoint

The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.

26 juin 2026
Avis spontané
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Thank you for the feedback on your recent experience. I am sorry to hear you felt that your issue was not handled appropriately. If you would like to discuss this further, please call 01332227227

Many thanks
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Top class service from start to finish…

Top class service from start to finish on my BMW 520 purchase. Excellent communciation from all staff involved 👍 would highly recommend

23 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning

We're so glad you had a top-class experience with your BMW 520 purchase! We appreciate your kind words and recommendation.

Thank you
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Peugeot 2008 GT 2022

Stress free car uplift paperwork completed easily. Loved the showroom modern and free drinks while we waited in reception. Staff were kind and attentive. Reception were helpful on arrival. Vehicle was clean and tidy only one wiper was not OK cost £15 to replace when I got back home. Vehicle collected earlier than the original date. Offered test drive. Price was reasonable although my insurer valued 2k less as market value. Tax was arranged in store and I had insurance and driving licence documentation with me for checking. MOT on line confirmed mileage was correct. A good experience and would not hesitate to recommend or use again.

19 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning

We're so pleased to hear you had a stress-free experience with your car collection. It's great to hear that you appreciated our modern showroom and the attentive staff. We're glad the vehicle was clean and tidy, and we appreciate your feedback regarding the wiper.

Thank you for your positive comments and recommendation!

Thank you
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Great servic happy with my purchase

Great servic happy with my purchase

17 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning Jillian

We're so glad you're happy with your purchase and our service. Thank you for your positive feedback.

Thank you
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Purchase was smooth and easy with no…

Purchase was smooth and easy with no pressure applied by staff.

24 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning

We are so glad your purchase was easy and pressure-free. Thank you for your kind words!

Thank you
Motorpoint Glasgow

Noté 5 sur 5 étoiles

From start to finish everything was…

From start to finish everything was dealt with quick and all questions answered

24 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning Natalie

Thank you for your review and we are glad that everything was dealt with quickly.

Thank You
Motorpoint Glasgow

Noté 5 sur 5 étoiles

The sales rep Josh was professional and…

The sales rep Josh was professional and very helpful with all the question's I had

21 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning Stephen

We're glad to hear that Josh was professional and helpful. We will make sure this feedback is given to Josh.

Thank you
Motorpoint Glasgow

Noté 4 sur 5 étoiles

It was handled professionally from…

It was handled professionally from start to finish with the staff I had contact with being very helpful.

16 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning

We are so pleased our team provided professional and helpful service from start to finish.

We hope you are enjoying your new car !

Thank you
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Found your salesman pleasant to deal…

Found your salesman pleasant to deal with

23 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning John

Thank you for your 5 star review for Motorpoint Glasgow and that our salesman was pleasant.

Thank You
Motorpoint Glasgow

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful and patient staff

17 juin 2026
Logo de Motorpoint - Glasgow

Réponse de Motorpoint - Glasgow

Good Morning Pat

We are so glad to hear that everyone was friendly and helpful.

Thank You
Motorpoint Glasgow

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus