On collection from Motorpoint Peterborough our car was quite grubby with cobwebs still on exterior and oily residue on black plastic trim. Next morning found 3 tyres over inflated and one under inf... Voir plus

Établissement
Changer d'établissementEdgerley Drain Road, PE1 5NL Peterborough, Cambridgeshire, GB
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Great, no pressure sales environment with a good selection of vehicles to suit most budgets. Sales Exec Sam was great in sorting the finance and test drive and kept us updated over the days before we... Voir plus
L'entreprise a répondu
This is the only place I'll go to purchase my cars. The service is excellent, staff are knowledgeable and accommodating. I wanted the car checking by a mechanic, they allowed this, when you're spendi... Voir plus
L'entreprise a répondu
Great choice of cars at very competitive prices. Cars are presented in immaculate condition and staff are really good at explaining options. we purchased a car and we were guided through the transacti... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Coordonnées de contact
Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, Royaume-Uni
- 01733 821832

Over 1000 new cars every week
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The customer service I received from Motorpoint Peterborough
The customer service I received from the moment I walked through the door was brilliant. Although I was disappointed to have issues with my car battery on the same day I collected the car, I appreciate that things do go wrong, and the prompt way the issues were dealt with was first class.
I would definitely recommend Motorpoint Peterborough to family and friends.
Sophie was so patient and helpful, thank you. I’m sorry, I don’t remember the name of the lovely guy who helped complete the sale, but he was really helpful and friendly too.

Réponse de Motorpoint - Peterborough
Great service from Nathan was really…
Great service from Nathan was really helpful with selling the car will come back again

Réponse de Motorpoint - Peterborough
Really positive and easy experience…
Really positive and easy experience selling my car. Took me a short time to get a valuation online and easy to book an appointment. Uploaded information before the appointment to save time.
When I arrived, walked into reception and was greeted immediately by a friendly receptionist who was on the phone but smiled and grabbed a colleague to help me straight away. Booked in, short wait to see Kelvin, who explained the process really simply and easily. Inspected the car which took no more than 10 minutes. Couple of other staff members acknowledged me as they walked past, so felt welcome in their business. Offer was not changed from online offer despite a couple of extra issues with car that I wasn't aware of so hadn't declared. Sale agreed and funds in my account within minutes of confirmation.
Kelvin then processed the DVLA notification on my behalf and helped me with the final bits
A hugely pleasant experience. Offer was 50% higher than We Buy Any Car, after all their deductions. Slightly less convenient to travel to Motorpoint, but well worth the extra time involved for the service and price - if you want certainty in the offer and you have a branch close-ish to you, I'd thoroughly recommend going to Motorpoint above anyone else. Thanks Kelvin and team for the excellent experience.

Réponse de Motorpoint - Peterborough
Bought and sold 4 cars from motorpoint …
Bought and sold 4 cars from motorpoint i should think that speaks volumes.

Réponse de Motorpoint - Peterborough
Very efficient and good customer…
Very efficient and good customer service
Sales person was helpful and non pushy

Réponse de Motorpoint - Peterborough
Kelvin…
We delt with a sales person called Kelvin he was very good at his job would highly recommend

Réponse de Motorpoint - Peterborough
Great customer service from Sam
Great customer service from Sam, nothing was too much trouble. Made the process really easy and was very patient helping me find a car in my budget

Réponse de Motorpoint - Peterborough
Amazing help from Kelvin Fengate
Kelvin went the extra mile. Made it all easy, many thanks Sue Fatrer Sheringham

Réponse de Motorpoint - Peterborough
Great service as always
Great service as always. Beautiful car, great value. Fred was a really supportive sales rep, and not pushy at all. A credit to the Motor point brand.

Réponse de Motorpoint - Peterborough
Attitude and Helpfulness of Staff
Some staff were very helpful and easy to understand. One member of staff was difficult to understand on the phone. The staff member who sold me the car at the pickup location was not very cheerful and it didn’t appear that she was very bothered about selling the car to me.

Réponse de Motorpoint - Peterborough

Réponse de Motorpoint - Peterborough
Disappointed screen wash hadn't been…
Disappointed screen wash hadn't been checked was empty what happened to all checks that you are meant to do!

Réponse de Motorpoint - Peterborough
Josh is a superstar
Josh was really helpful from the first phone call to the final handover of the car.My wife was very nervous about the test drive and driving around roads she wasn't familiar with,but he put her at ease straight away.The showroom was spotlessly clean and a really friendly vibe around the place.Will definitely buy again from there.

Réponse de Motorpoint - Peterborough
no pressure helpfulness
The no pressure helpfulness really made a difference. It was all about how to make the experience easy and seamless, rather than all the problems and barriers I seem to encounter when trying to get any form of service nowadays.
The staff were great!

Réponse de Motorpoint - Peterborough
We originally booked to view a car at…
We originally booked to view a car at your Sheffield Branch but found a car we liked at Peterborough. It was all sorted out and our deposit moved across. The staff were very helpful and friendly.

Réponse de Motorpoint - Peterborough
Although the sales process and staff…
Although the sales process and staff was helpful the car itself had deep scratches on the bonnet which needed a respray. Also the gearbox was broken and although Mazda resolved the problem the car itself self was not properly checked before going up for sale. I will buy from a main dealer next time as lot of personal time wasted to get resolved.

Réponse de Motorpoint - Peterborough

Réponse de Motorpoint - Peterborough
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