Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse with... Voir plus
L'entreprise a répondu
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... Voir plus
L'entreprise a répondu
I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, Royaume-Uni
- 01642 037073
Over 1000 new cars every week
4,8
Excellent
538 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Motorpoint - Stockton-on-Tees
Hi Peter,
We are truly delighted to hear that you had such a positive experience with our car and service. We appreciate your kind words!
Thank you
Motorpoint Stockton
Réponse de Motorpoint - Stockton-on-Tees
Hi Diane,
We're so pleased to hear you received excellent service from us. Thank you for taking the time to share your positive experience; we truly appreciate it.
Thank you
Motorpoint Stockton
Salesman was a polite young man and…
Salesman was a polite young man and made us feel at ease while doing the necessary paperwork.
I love the fact that it’s all good quality motors which appealed to us also you were left to browse without a salesman following and pushing to buy a car
21 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Karen,
We're so pleased to hear that our salesman made you feel at ease and that you appreciated being able to browse our quality motors without pressure. Thank you for your wonderful feedback!
Thank you
Motorpoint Stockton
The staff were friendly
The staff were friendly. And very helpful. There was no pressure and relaxed atmosphere
23 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi William,
We're so glad to hear that you found our staff friendly and helpful, and that you enjoyed a relaxed atmosphere. Thank you for your positive feedback!
Thank you
Motorpoint Stockton
Nice low mileage car reasonablyAstra priced…
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st asking about the car that it would have a full service which was not done but it has been booked in to be carried out.
I was told that it had been fully valeted but although clean inside I’d did not have the feel or smell of a freshly valeted car & the paint was dull with no lustre which was also rectified. All points were covered once pointed out but they should have been completed before I picked the car up.
The staff were very helpful & professional
18 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Bob,
We appreciate you taking the time to share your detailed feedback regarding your recent car purchase. We are glad to hear that our staff were helpful and that the identified issues were rectified before you left with the car. We acknowledge your points about the service, valeting, and paintwork not being fully completed prior to collection, and we understand your expectation for these to have been addressed beforehand. We are pleased the full service has been booked. We value your business and are always looking for ways to improve our processes.
Thank you
Motorpoint Stockton
Lovely experience
Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car. Will definitely use again! Highly recommended Stockton on Tees branch.
22 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Joanne,
We're so pleased to hear you had such a lovely experience with us! It's wonderful that our staff were helpful and that you found the process quick and efficient. We look forward to welcoming you back!
Thank you
Motorpoint Stockton
Very easy process from start to finish
Very easy process from start to finish, very laid back atmosphere, Shane couldn't of been more helpful, if the after sales is as good as the process of buying our car I will be very impressed.
22 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Neil,
We're so pleased to hear you found the process easy and the atmosphere laid back. It's wonderful that our team was so helpful, and we hope your after-sales experience is just as impressive!
Thank you
Motorpoint Stockton
Réponse de Motorpoint - Stockton-on-Tees
Hi Raymond
We're so glad you found our service great, the transaction easy, and our cars to be of great value. We appreciate your positive feedback!
Thank you
Motorpoint Stockton
Great service from start to finish…
Great service from start to finish Shane explained everything and kept intouch. The car was ready for me to collect the next day. Brandon was there when we collected the car also made sure we were happy with everything great service
16 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Jayne,
Thank you for your fantastic feedback! We are so pleased to hear about your positive experience. It's wonderful that our team could assist you so well and make the collection process smooth.
Thank you
Motorpoint Stockton
Great customer service
Great customer service, within 24 hours we took our new car home and exchanged our current one. Nothing was a hassle and Charlie was very efficient and friendly. Thank you
14 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Katie
We're so pleased you had great customer service and were able to take your new car home so quickly. I will pass your feedback onto Charlie!
Thank you
Motorpoint Stockton
Five star treatment
They came and took my car in for a service and M.O.T Brought it back when the service
was done .The service from Motorpoint was exceptional. The staff were friendly and polite and really couldnt do enough for you.I would recommend Motorpoint to anyone.Well done Motorpoint I appreciated your care
15 juillet 2026
Avis spontané
Réponse de Motorpoint - Stockton-on-Tees
Hi
We're so pleased to hear you had such an exceptional experience with us! It's wonderful that our staff were friendly, polite, and went above and beyond for you. We truly appreciate your kind words and recommendation.
Thank you
Motorpoint Stockton
Thank you to Stockton-on-Tees Motorpoint
Thank you to Charlie Newton for helping me chose a car, arranging for the car to be transported from Glasgow and completing all the necessary documentation for me on collection. Very pleased with the customer service from all the staff at Stockton- on Tees. Cars immaculately displayed and able to look round without being pestered by sales persons.
4 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Margaret
We're so pleased to hear about your positive experience with us. It's wonderful that our team could assist you in choosing your car and handling all the arrangements. I will pass the feedback onto Charlie!
Thank you
Motorpoint Stockton
Good Service but admin issues
I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was available to drive away the same day if we wanted. The price was competitive. Pick up was quick and easy. The only minor issue is that I was unable to access motor points online portal so was unable to get my final invoice, I emailed Geoff for a paper copy but have not received one.
30 juin 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Jonathan,
We are so pleased to hear about your positive experience with us, especially the helpful assistance you received when deciding on your car. We sincerely apologize for the difficulty you've had accessing your final invoice online and the delay in receiving a paper copy. One of our team member's will look into this and will send this through to you shortly!
Thank you
Motorpoint Stockton
good choice of car's
good choice of car's, good parking, staff very helpful but left you to look around if that is what you wanted
1 juillet 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Clare
We're so pleased to hear you found a great selection of cars and convenient parking. It's wonderful that our team was helpful while also giving you space to browse at your leisure. Thank you for your kind words!
Thanks
Motorpoint Stockton
Réponse de Motorpoint - Stockton-on-Tees
Hi Ben
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service.
Thank you
Motorpoint Stockton
Réponse de Motorpoint - Stockton-on-Tees
Hi Harvey
We're so pleased to hear you had such a positive experience with us! It's wonderful to know everything went well. Thank you for sharing your feedback.
Thank you
Motorpoint Stockton
I came in unsure which car I wanted as…
I came in unsure which car I wanted as my new one. Motorpoint had a wide selection, it helped me choose.
I was looked after really well by Ryan from start to finish during my purchase, drove away very happy.
30 juin 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Lisa
We're so pleased to hear that our wide selection helped you find the perfect car. It's wonderful that our team provided excellent assistance throughout your purchase, and that you drove away happy!
Thank you
Motorpoint Stockton
Chloe Thomas in customer care is…
Chloe Thomas in customer care is brilliant! Went above and beyond to ensure my needs were met, and was very helpful and polite. Would recommend to others as the customer care was fantastic with Chloe.
30 juin 2026
Avis spontané
Réponse de Motorpoint - Stockton-on-Tees
Hi Jess
We are so pleased to hear about your excellent experience and that our team member went above and beyond to ensure your needs were met. We truly appreciate your kind words.
Thank you
Motorpoint
Geoff very experienced covers evertyhing
25 juin 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Robert,
We're happy to hear that our team covered everything so thoroughly. Thank you for your kind words and we will pass your feedback onto Geoff.
Thank you
Motorpoint Stockton
Team were very helpful in finding the…
Team were very helpful in finding the car I wanted. Raees, Brandon and the manager at the stockton branch were great.
23 juin 2026
Réponse de Motorpoint - Stockton-on-Tees
Hi Robi
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thank you
Motorpoint Stockton
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.