The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Voir plus
Établissement
Changer d'établissementSwansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Voir plus
All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Voir plus
The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car. So I did not get the best feel for the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni
- 01792 620927
Over 1000 new cars every week
4,6
Excellent
916 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very efficient service from order to…
Very efficient service from order to collection great customer service
22 avril 2026
Réponse de Motorpoint - Swansea
We appreciate you taking the time to leave us a review. We are so pleased to hear you were happy with our efficient service.
Thank you
Motorpoint
Very happy with the service and staff …
Very happy with the service and staff and the quality
20 avril 2026
Réponse de Motorpoint - Swansea
We appreciate you sharing! We're so glad you're happy with our quality of service and staff.
Thank you
Motorpoint
popped in to have a look at some cars…
I popped in to have a look at some cars and saw a few I liked on the website, Callum greeted me and was very friendly and professional from start to finish. No hard sell just very patient and answered all of my questions well. Thank you, would definitely recommend
4 avril 2026
Réponse de Motorpoint - Swansea
We're delighted to hear that you found our team member friendly and professional! We aim to provide a patient, informative experience without pressure. Thank you for recommending us!
Thank you
Motorpoint
A few teething issues with the car
A few teething issues with the car. But sorted out by Claire and Sophie (Newport) which i want to thank for their support in dealing with these and being very understanding. Thank you also for Tom (Newport) and Elliot. Overall happy with the car. Thank you again. Definitely buy from them in the future.
20 avril 2026
Avis spontané
Réponse de Motorpoint - Swansea
We appreciate your positive feedback and are so glad to hear that you are happy with your car. We will pass on your kind words to the team for their support and understanding. Thank you again.
Thank you
Motorpoint
Excellent service
You get free drinks good service and they don’t bother you constantly but if you need anything there very helpful and determined to help you with exactly what you need. Joe in sales was very helpful and honest and was brilliant
19 avril 2026
Avis spontané
Réponse de Motorpoint - Swansea
We appreciate your feedback and are happy to hear that you enjoyed the refreshments and attentive service. It's great to know that our sales team was helpful and honest. Thank you.
Thank you
Motorpoint
Found a car in our price range
Found a car in our price range although had to pay to have it transferred from another area
17 avril 2026
Réponse de Motorpoint - Swansea
We're happy to hear that you found a car in your price range. We appreciate your feedback regarding the transfer fee. Thank you!
Thank you
Motorpoint
Damage to paint work
Damage to paint work, don't notice until I got car home and rain stopped. Returned to motorpoint Swansea and they said to take it up with an mg dealer. Very disappointed.
15 avril 2026
Réponse de Motorpoint - Swansea
We're sorry to hear about the paint damage and the advice received. We appreciate your feedback and will look into this to see how we can improve our service.
Thank you
Motorpoint
Great place to buy and part exchange
Very happy with service and politeness of staff, most important no pressure salesmanship. Very easy to buy and sell car. My wife has also had a great experience at Swansea motorpoint buying and selling her car.
12 avril 2026
Réponse de Motorpoint - Swansea
We appreciate you sharing your feedback! We're happy to hear that you were pleased with our service and the staff's politeness, especially our no-pressure approach. We're also glad your wife had a great experience.
Thank you
Motorpoint
No sales pressure
No sales pressure, just very helpful and knowledgeable advice . Competitive price and quality vehicles.
13 avril 2026
Réponse de Motorpoint - Swansea
We appreciate you sharing your experience! We're happy to hear you received helpful advice without sales pressure and found competitive prices on quality vehicles.
Thank you
Motorpoint
Straightforward experience.
There was no pressure to buy and the salesman was very helpful.
Paying was quite an issue as not everyone, especially older people, use apps on phones. Many people do not even bank online.
I would recommend you to others.
3 avril 2026
Réponse de Motorpoint - Swansea
We appreciate you recommending us! We're happy the salesperson was helpful. We acknowledge your concerns regarding payment options and will consider ways to improve the process for those who don't use apps.
Thank you
Motorpoint
The initial communication and the whole…
The initial communication and the whole sale was great
11 avril 2026
Réponse de Motorpoint - Swansea
We appreciate your positive feedback and we are so pleased to hear that you were happy with the sale and initial communication. Thank you!
Thank you
Motorpoint
Apart from the ridiculous hologram…
Apart from the ridiculous hologram rule from black horse which prevented me from having a finance deal and thus prevented me from picking up my car it would have been a five star experience.
11 avril 2026
Réponse de Motorpoint - Swansea
We appreciate your feedback and are sorry the finance issue impacted your car pickup. We'll review the hologram rule to improve experiences. Thanks for your time.
Thank you
Motorpoint
Réponse de Motorpoint - Swansea
We appreciate you sharing your experience! We're so glad our staff were knowledgeable and provided great, polite service. Thank you.
Thank you
Motorpoint
Good service as always
This was my 4th purchase from motorpoint Swansea, as always the service was great, the only thing that wasn't great was the car I had picked had to come from a different dealership and hadn't been prepared very well, the car was covered in scratches and was filthy dirty. Once I had made the sales man aware he managed to get it in the workshop where they managed to get most of the scratches out and then cleaned it for me.
2 avril 2026
Réponse de Motorpoint - Swansea
We appreciate your continued patronage. We're sorry the vehicle's preparation fell short of expectations and it wasn't up to our usual standards. We're glad our team could address the issues. Thank you for bringing this to our attention.
Thank you
Motorpoint
Very good staff were very professional…
Very good staff were very professional and helpful
31 mars 2026
Réponse de Motorpoint - Swansea
We appreciate you sharing! We're so glad to hear our staff were professional and helpful and provided a very good experience.
Thank you
Motorpoint
Always buy my cars from Motorpoint in…
Always buy my cars from Motorpoint in Swansea. 5* service every time.
Highly recommend.
3 avril 2026
Réponse de Motorpoint - Swansea
We're happy to hear that you consistently receive 5-star service at our Swansea location. We appreciate you recommending us!
Thank you
Motorpoint
Réponse de Motorpoint - Swansea
We appreciate your positive feedback and are so glad you were satisfied with the great choice, good price, and good service.
Thank you
Motorpoint
good cars and helpfull staff
went to see a car in motorpoint. the staff were helpfull but not pushy, i was left alone to look arround a few cars and start them up. arranged to test drive which was easy. all the cars looked good and i know they check the history but i did a full check anyway. had the car for 3 months now and very pleased.
2 février 2026
Réponse de Motorpoint - Swansea
We're happy to hear that our staff were helpful and not pushy, and that you were able to easily arrange a test drive. We're glad you're pleased with your car after 3 months! Thank you for your positive feedback.
Thank you
Motorpoint
Amazing service and very experieced…
Amazing service and very experieced staff would reccomend to anybody lookinv for a new car
29 mars 2026
Réponse de Motorpoint - Swansea
We're happy to hear that you received amazing service from our experienced staff. We appreciate your recommendation for anyone looking for a new car!
Thank you
Motorpoint
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.