acme xs ltd Avis 10

Ordered a book from Motorsport-Merchandise.com as a Christmas present for our son in Canada. Entered his Canadian address on the site which was accepted and the postage was recalculated. Paid the required amount and received confirmation of order. Two days later received an email saying my order had been cancelled followed by another basically telling me it was my fault for not checking their shipping charges for which they now want £40. I wrote and explained that they knew the books dimensions and that it was to be sent abroad when they took and accepted my order but they have yet to respond…. so no book, no reply and no apology as it was all my fault.
They have now responded having read my review. Still no apology and still putting the onus on me for not overriding either them or their system when they accepted my order and payment having been given all of the facts regarding book required and destination. Unbelievable!

I purchased an umbrella from this company on the 21st of November 2022 for a birthday present. It was dispatched the same day which I thought was excellent. Got an update saying it would be getting delivered in 2 days time by EVRI.
EVRI still have it 9 days later, they’ve never tried to deliver it, and I can’t get hold of them to find out what’s going on.
I contacted the seller and spoke to Michael Wright initially see if he could help. I was very polite to him and said my issue was not with him or his company but with the courier. He was nothing but rude and completely disinterested in my complaint.
I’ve waited another 5 days for my delivery and contacted the seller again as instructed by the courier. Spoke to the same man again today Michael Wright to ask for my money back as the birthday has now passed, his reply was to put the phone down on me!!!!
BOTH THESE COMPANIES DONT DESERVE OUR CUSTOM, ALL THEY DESERVE IS TO GO BUST!!! there customer support is zero, I will never buy anything from them again!!!!
Complete and utter sham of a company!!!!!!!

Very quick delivery, good quality polo shirts at a very good price. I must admit I was bit dubious after ordering, but was no need, excellent experience and I will order again

Quick delivery, genuine goods, great price well packaged, really good experience and communication

Ordered 2x t-shirts. Good price, delivered on time, t-shirts are good. Thank you!

Placed an order, which was shipped without tracking, and only one of two boxes in the shipment were delivered, and I emailed them and they were extremely rude with me stating that it is not their fault if it got lost in the mail and they won’t do a thing about it. Not sure how they’ve stayed in business this long treating their paying customers like this. If my package gets lost because they were to cheap to pay for tracking (when I selected the one shipping option available there was no mention of no tracking) it is not my fault and I should in no way be left responsible to pay for something I didn’t receive. They just ignore my emails now and don’t do a thing. A completely unprofessional and unhelpful company. I’m starting to even doubt they sent me a package in the first place if they’re acting this way about it when I inquire.

Never experienced any problems. Great merchandise, great service and swift delivery. F1 of a business.

Addendum to the above. Having recieved an ordered item from the above company, and whilst speed of delivery was excellent, I noticed that the item was made in china. I make a point of not purchasing anything associated with a country whose human rights record is appalling and who are the largest air polluters on the globe. Had I been aware that this item was manufactured in china I most definitely would not have purchased. I will also not be purchasing from this company in future.

10/10 service free delivery and it comes within 2 days products are 100% legit at a very cheap price cant knock them at all

I have ordered a hat from this website which has not arrived, I called them this morning and the man was very rude and insinuated I had received it, he made me feel like a criminal and is not interested in doing anything about it. I will never buy from this company again.

Ordered a necktie, which the loop on the back snapped. I rang them up and the man on the phone was rude, making wild and unacceptable accusations of what I had done with the tie in order to snap it! Do not buy from this joke of a company, and if you do, don’t expect anything more than 3rd class service.