AirFresh Mould Removal Avis 23

FAB FAB FAB FAB FAB!! Air Fresh provided a fantastic, honest, patient and friendly service from beginning to end. They answered ALL my questions, provided alternatives and communicated openly. Customer service is their focal point and they did not disappoint. The team is honest, price fairly, and will keep the customer's costs in mind. Thank you to you all. I cannot say how grateful I am to have found you on google! I will be saving your details in case i need you again. Thank you!

A word or warning before using. Make sure you actually have a mould problem before agreeing to treatment. We found a small patch of mould, called and were asked if someone in the house has been unwell (yes chronic illness) . Told to not explore further, leave the room and they would be in within a few days to sort. They removed lots of patches of wallpaper/lining paper and couldn’t find any more mould. He did check lots of areas, left us needing to redecorate the room and pay for a mould removal service when there was no more mould found.
Lesson learned

The team arrived on time . They were cheerful and friendly . They removed all the mould from the affected rooms , stripped off mouldy wallpaper and cleaned up everywhere .

They missed a small patch of mould in our living room the first time, but I have to say, they completely redeemed themselves. It’s clear they really care about getting things right, and we’re really happy with how they handled it. Great service in the end!

We appreciate the service

From start to finish, Matthew was fantastic. The mould in our basement had been a nightmare for weeks, and we didn’t know where to start. Matthew came in, assessed the situation thoroughly, and walked us through the plan step by step. His attention to detail was incredible, and he made sure everything was treated properly, leaving the space spotless. On top of that, he gave us advice on ventilation and maintenance to stop it from happening again. I’m genuinely so grateful for his hard work and expertise, it’s rare to find someone so knowledgeable and dedicated.

I was so worried about the mould spreading in my home, but Nathan & Enam was amazing from the moment they arrived. They were friendly, patient, and explained exactly what needed to be done in a way that made me feel completely at ease. They didn’t just fix the problem; they also gave me some really helpful tips to prevent it in the future. I couldn’t have asked for a better experience!

Enam was brilliant. He turned up on time, explained everything clearly, and sorted out the mould issue quickly and efficiently. Really impressed with the professionalism and care he showed. Would highly recommend!

The guys who came on site worked tirelessly for 3 days straight to get the job done, after other companies quoted me for 7-10 days! I am over the moon. I will be recommending you.

A company that genuinely care about their customers, and go above and beyond!

We've had a mould problem for 5+ years now in our home. We've struggled to find a way to remove it without it always coming back. Over the years we've had many so called experts attempt the removal and provided me advice, but it has never worked. HOWEVER, AirFresh identified the damp issue we were facing and provided us with a reasonably priced solution to get rid of the mould and dry out the wall. It has been 9 months now and it has not returned for the first time! Thank you AirFresh.

Our attending technician, Enam, was absolutely amazing. He was incredibly professional and took the time to provide clear advice about the mould issue we were facing. His positive attitude and reassuring comments made such a difference, boosting our confidence and morale. The work was thorough, and we couldn’t be happier with the results. Highly recommend Enam and the team A+++!

My experience was pleasant from start to end. Thank you Jo & team.

Enam was incredibly helpful and understanding when he came round. He maintained professionalism and friendliness, making the experience comfortable and reassuring. He carried out a thorough survey, quickly identified the problem, and got straight to work. His expertise is impressive and genuinely fascinating, and his approach is both efficient and meticulous. Enam is a fantastic representative of your company, a real asset in every way.

AirFresh Mould Removal has been very instrumental in keeping my space mould-free. They also installed preventive measures for long-lasting protection, and now the place has improved immensely. Jo and Amelia were quite helpful on the phone and answered my questions, making me reassured.

Technician Matthew was knowledgeable and professional, explaining the solutions clearly, which have kept mould away for more than six months. My tenants are comfortable, and I am confident in the condition of my investment. I highly recommend AirFresh to any property owner facing mould issues.

Matthew did an amazing job removing the mould in my house. He was professional, friendly, and always turned up on time, letting me know in advance with a quick text. His attention to detail and the quality of his work really stood out. I wouldn’t hesitate to recommend him and the team at AirFresh Mould Removal to anyone looking for reliable and professional mould remediation.

I can’t say enough good things about AirFresh Mould Removal. They came out to one of my properties after I noticed black mould creeping up in the bedroom corners and bathroom ceiling. From the start, Jo walked me through the process and explained that mould isn’t just unsightly—it’s actually a category 1 health hazard. I was shocked to learn how serious it can be, especially with my asthma. No wonder I had been feeling so unwell!

The team did a full survey of the property, pointing out areas where ventilation was an issue and explaining exactly how condensation had been causing the problem. They didn’t just treat the visible mould; they put in anti-mould paint and walked me through the best ventilation options to help prevent it from returning. Their attention to detail was impressive, and Matthew, the technician, was incredibly knowledgeable and straightforward, which I appreciated.

Now that the property is mould-free, I feel so relieved and even healthier. My asthma symptoms have noticeably decreased, which I hadn’t expected, but it’s been a real bonus. I honestly didn’t realize how much impact mould was having on my health. If you have any mould issues, don’t wait—get it sorted. AirFresh really did a fantastic job, and I feel so much better knowing my property is safe and protected for the future.

From beginning to end, working with them was a delight. The team was professional, friendly, and efficient throughout the entire process. They asked if I could leave a review, and I’m more than happy to do so—it’s the least I could do to show my appreciation! Thank you again for the great service. Highly recommended!

I will be recommending you.

Enam was excellent, Thank you.