Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... Voir plus
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Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Voir plus
Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Voir plus
quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little... Voir plus
À propos de l'entreprise
À propos de Mountain Dog
Écrit par l'entreprise
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.
Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.
We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.
These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.
Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.
Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.
Be assured we genuinely care, we are a small but experienced team and love to help.
Our Goal: Happy Customers with Delighted Dogs
Coordonnées de contact
17 Endeavour Park, NE231XA, Cramlington, Royaume-Uni
- 01670343010
- bark@mountaindog.uk
- mountaindog.uk
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Great fit for our vizsla…
The coat is a great fit for our vizsla girl, who is notoriously hard to buy coats for due to her shape.
It looks to be well made and very warm although not tested in the wild yet.
I'm pleased that it comes in a packable pouch, which is a good size so it is easy to pack away, and useful for storing in our rucksack.
Reaching through the flap to access a harness connection might be fiddly, but seems do-able.

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The items were exactly as described on…
The items were exactly as described on the website and arrived very quickly after placing the order.

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Quality product, very happy customer
My first purchase from Mountain Dog and it didn’t disappoint. The jacket fits my Labrador retriever perfectly after following the size guide. The quality is of a high standard , well worth the money. I received the order quickly. I will definitely be using Mountain dog in the future and recommending to friends and family.

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These lights are great value for money…
These lights are great value for money and keep your pet well in sight even in bushy areas - bigger than they used to be and fit nicely on collars and harnesses / better than others I’ve tried and less expensive

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Very good delivery service and price.
Very good delivery service. Absolute great price on a top quality Hurta Dog Training Jacket. Love these jackets and vests as I can have everything to hand to train my dog and my clothes are protected at the same time. These vests and jackets are robust and tough, comfy to wear, loads of pockets with easy access for training. Thanks for the bargain price and service Mountain Dog.

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What an amazing quality dog coat
What an amazing quality dog coat. I am so pleased with the sizing and fit of the Fjord raincoat in size 30. My small Jack Russell has a curly tail which makes some coats fit awkward. The rear tog means it can be drawn up to accommodate her tail and the neck togs keep it snuggly fit. Leg straps are in perfect position and thankfully there are no Velcro fasteners which always get clogged up with pine needles and dirt. Delivery was fast. Brilliant product.

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Just as advertised
The sizing of the harness was spot on in line with the advice given on the site. The material and the quality of the harness is first class and the fit is really very good with plenty of adjustment room if the dog gets fatter or thinner plus the design makes it impossible for the dog to slip the harness. All round the best harness I've come across in a long while

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Worse returns policy I've ever seen
Comes across as petty to charge 15% fees for when they feel someone has returned too many items. I understand those types of people are frustrating, but consumer rights allows for people to return items they bought online. A particularly bad look on mountain dog considering the consumer is also responsible for paying for return fees etc.
It's a red flag to me.

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Amazing customer service
Always excellent customer service
This company know their products so well- I ordered a harness & Paul could not have been more helpful & informative
Good prices
Quick delivery

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Great products and quick delivery
Great products and quick delivery. Very pleased.

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Dog lead and collar from Mountain Dog.Ordered on the 18th of June. Further to my earlier review, the Mountain Dog company have re dispatched my order which I have received and I am very pleased .
Ordered on the 18th of June. Still not received. Post Office tracking says sender has dispatched the package on Wednesday 19th and when they receive it more information will be available. Nothing since.

Réponse de Mountain Dog
Great customer service
Great customer service. Needed some advice before placing an order and Paul came back to me quickly. Loved the items bought too and the speed of the delivery.
Thank you Mountain Dog team!

Réponse de Mountain Dog
My dogs are not just comfortable but…
My dogs are not just comfortable but also stylish. I would be very happy to purchase items from this Company again.

Réponse de Mountain Dog
My two reasons for choosing Mountain…
My two reasons for choosing Mountain Dog for a Ruffwear Tri-paw harness were: The price was cheaper then Ruffwear for the same product and secondly the reviews, as far as the latter goes, the people that gave 1 star reviews in the majority of instances were in my mind the type of people that just like to moan and want something for nothing, each case was answered professionally, honestly and with class. Onto the Tri-paw harness we ordered a medium as per the sizing guide and bare in mind her current Ruffwear harness is a medium, so that is what we ordered, unfortunately it didn't fit around the girth, so I sent the harness back for a larger one, the whole process was smooth, no quibbling and we received the new harness 3 days later, I would recommend Mountain Dog 100% and if you don't, you need to give your head a wobble.

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Fabulous Dog Collars
So delighted with the service all round- the collar is perfect!! Thank you so much.

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Top choice for pets
Great choice of products & super efficient customer service. I ordered shoes for my goldie, these are perfect protection for his paws. The delivery was super fast. Overall very happy with mountain dog.

Réponse de Mountain Dog
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