movingapt.com Avis 

My experience with Moving APT changed dramatically after I signed the contract.
Moving APT acted as the broker and assigned my move to Oasis Movers and Storage Inc. and ER movers. I did not choose those companies or have control over the assignment.

despite being on the phone with APT for hours to give very precise inventory listing to avoid any delivery day surprises, I was hit with a $900 additional bill by ER movers. They also left the house in an atrocious condition, carpets dirty and several walls were completely destroyed. The movers took pictures and told me their supervisor had been notified and will get to my asap for next steps/repairs and reimbursement. No one reached back out to me and it’s been 3 month. I had to forfeit my security deposit due to damages cost by ER Movers.

A large number of my personal belongings were broken. During delivery (OASIS MOVING STORAGE INC.), boxes were handled without following their “This Side Up” markings, despite my attempts to communicate handling instructions. Communication with the delivery crew was difficult, and I could not get my concerns understood or addressed.
After this experience, I looked up the assigned mover and found numerous negative reviews. Moving APT advertises vetted carriers, and I expected them to select a reliable company and provide support when problems arose.
When I tried to file a damage claim (almost $3,000 worth of damage) the claims website repeatedly returned errors, and I have been unable to reach anyone who can help me complete the process.
I want Moving APT to explain how this carrier was vetted, provide a working way to submit my claim, and help resolve the damage. Based on my experience, I cannot recommend their service.
The APT sales person assured me that my quote includes a full unpack and staging upon delivery but the delivery guys left without unpacking anything saying they have another job to get to and were not informed of unpacking/staging even though APT customer service was saying they see unpacking/staging is covered under what I paid. It was a complete mess and I would absolutely not recommend APT Movers especially because they take absolutely no accountability for their delivery companies they assign, even though you’re led to believe the entire process will be smooth and that’s what you’re paying for. 😡

I was dreading the moving process, but MovingAPT changed my mind entirely. From the initial quote to the final box being unloaded, the coordination was seamless. The movers were professional, courteous, and efficient. It's rare to find a moving company that delivers exactly what they promise. Five stars!

MovingAPT made our recent cross-country relocation completely stress-free! The customer support team was responsive, transparent with pricing, and matched us with an incredible crew who handled all our fragile boxes and heavy furniture with absolute care. Everything arrived on time and without a single scratch. Highly recommend!

I hired Moving APT to move some items from Long Island, New York to Southern California.

First complaint. They went through all of my items over the phone and kept encouraging me to add more as I had plenty of space. No more was added when they told me I had plenty of space. The the movers came and then they told me I was 100 ft.² short despite the Moving APT representative telling me I had plenty of space to add more items without up charge. Moving APT had encouraged me to add more and more telling me I had plenty of room and then tried to up charge me $1500 because there was ‘no room’.

Second. The owner of the truck company said this would be approximately 990 up charge for them. Moving APT is charging me an extra $1500 plus and cannot tell me why.

Third. Before contracts were signed I was quoted at a price. Then I get a call back saying that it was a couple hundred more because they had a minimum they failed to let me know about. I agreed to this new price because at that point I had already gone through the intake and they SEEMED reputable

Fourth. I was told by Moving APT that I would know the date of my pick up the Thursday before my pickup window opened (the following week between Tuesday and Thursday). This was part of the policy per Moving APT so that we could plan accordingly for pick up. No one reached out. I tried to call on Thursday Friday Saturday Monday. I spoke to them finally on Tuesday morning (the first day of my pick up window) and was told that they would come Thursday. later on that same day closer to closing time, they told me it would be Wednesday morning (next day) putting a rush on our readiness and requiring the person at the pick up house to have to rearrange last minute.

Finally, after my items were moved to California but still in possession of the truck company, the manager Tivon tried to strong arm my conversation by threatening me. He then said (instead of explaining the charges which they never explained -and was never signed for at pick up) he said he will drive the items back to New York and then hung up the phone.

My experience, like others here, was very positive when I made the first payment for my move. Unfortunately, everything went downhill after that. My original $2,300 estimate for my move eventually changed to $5,790. The free one set of stairs? That's not true unless you know that they consider one flight of stars to be 5-7 steps. How many flights of stairs are only 5-7 steps? In addition, the company that MovingAPT used for my move was rude and rough. They arrived a day early even though my BOL stated the first day I would be available to meet the truck. Didn't matter to the driver ... I still had to find someone to meet the truck with my final CASH payment. In addition, the movers broke a 75" tv that I had to replace for $1500. It was a horrific experience that I wouldn't wish on anyone. Beware of this company. Read the other reviews as well as mine!

I believe MovingApt removed my wife’s post, so I’m sharing our experience again because people deserve to know what they’re actually signing up for.

Back in January 2026, we reached out to MovingApt to book movers for a cross-country move happening in June 2026. We chose MovingApt because, at the time, the quote and payment structure fit our budget. Our representative Ian assured us that our belongings would be handled with care and that, before our pickup window of 6/16-6/18, a moving company would be assigned to our move.

Unfortunately, that was not what happened. On 6/8, we were scheduled to speak with our new representative Stephanie to finalize details for the move. During that call, she informed me that movers had still not been assigned and that the purpose of the call was actually just to review the inventory of items being moved. This was concerning because we were only days away from our scheduled pickup window.

By 6/16, our move still had not been assigned and communication was extremely limited unless I initiated contact myself. I was calling and texting dispatch every two to three hours just trying to get updates. At one point, a representative answered and actually told me she wasn’t supposed to answer my call. Finally, on 6/17, the move was assigned. However, we still did not know when the movers would arrive on 6/18 until after 5 PM on 6/17, when we were finally given a pickup window of 10 AM to 2 PM.

What was never disclosed to us was what would happen to our belongings after pickup. The moving company assigned to us, Bright Way out of Nevada, picked up our belongings in San Diego and transported them to a Public Storage facility in San Jose, where they sat for about a week. Then they were moved from San Jose to another Public Storage facility in Nevada, where they sat for another week before eventually being shipped to Minnesota.

We only knew this because we had an AirTag in one of our boxes. We watched our belongings being moved in and out of storage almost daily for close to three weeks. At no point was this process clearly communicated to us.

Then, when our belongings finally arrived in Minnesota, only one person showed up to deliver an entire household. Because of that, I personally had to help unload the truck and move our belongings into our apartment. I paid nearly $3,000 for a moving service, yet I still had to do the work I was paying them to do.

Unfortunately, the issues did not end there. When we began unpacking our belongings, we discovered that multiple items had been damaged during the move. Heavy boxes had clearly been stacked on top of lighter, fragile items. We had picture frames damaged, glassware that had been carefully wrapped in bubble wrap and blankets broken, a desk with significant chips, and damage to one of our dressers.

These were not just random items in boxes. These were our personal belongings, things we trusted MovingApt and their assigned movers to handle with care.

I understand that moving is complicated and that unexpected issues can happen. However, what we experienced was a complete lack of communication, transparency, and coordination from the beginning. The fact that we had to constantly chase updates, track our own belongings through AirTags, help unload the truck ourselves, and then deal with damaged items afterward was incredibly frustrating.

When you trust a company with everything you own, you expect honesty about the process and confidence that your belongings are being handled properly. Unfortunately, that was not our experience with MovingApt.

Do your research before trusting this company with your move.

I wrote a review praising Moving APT after initial contract arrangements with Carl Cannon. But I have to take back everything I said. I am still dealing with a more horrible experience than I could have imagined. It all started with the moving company that APT contracted with: I had labeled every single piece of furniture, and numbered all the small and medium boxes, matching the initial contract and the Bill of Lading prepared by Moving APT ( with a total moving cost of $8,315; and I am a one-person household), but when the Moving Company (“Moving Relocation”, which is located in the same area of Florida as “Moving APT”) showed up, they said I had more than they contracted for and that they wouldn’t load their truck unless I gave them an additional $1,500. They told me to “ fight it out with Moving APT”. Since I had a plane flight cross-country in 2 days time, I didn’t have a choice but to give them the additional money.

Then, my belongings showed up TWO MONTHS LATE! and after a month and a half of weekly “it should all be there sometime soon, a week or two” messages from APT. The lateness cost me another $500, from having to buy things I hadn’t planned on, like everything needed to cook and eat a meal! When my belongings DID show up, the driver refused to unload the truck unless I gave them an additional $1,500! You want to talk about Mob Thugery?!

But what sent me over the top was Carl Cannon having told me during contract discussions that I should pay an additional $200 for “special handling” of my very expensive table saw (telling me that they would chain it down to the floor of the truck and wrap it with multiple blankets, and that a saw as expensive as mine should get that kind of protection ). When it arrived in mid-April, almost EVERY SINGLE PART of the table saw was broken!, including parts made from cast iron. I am just this week ( 3 MONTHS AFTER DELIVERY!) getting to the end of finding, buying and installing replacement parts!

That Moving APT “cares about their customers” is absolute BS! Their scam is that the Moving Broker blames the Moving Company and vica versa! I thought about filing suit, and felt confident that, with all my records as evidence the suit would be successful, but assumed that I’d loose even more in Attorney and court fees than I lost to their criminal behavior! I hope the lot of them ( Carl Cannon, Joe Menahem, Riberto Moncada, etc.) rot in H**LL!

1.Bait-and-switch pricing: The original quote provided was $3,000. However, upon arrival on the pickup date, the driver unexpectedly informed us that the price had increased to $5,600. While the initial quote included our mattresses and side rails, it omitted the headboards; we are concerned this exclusion may have been a deliberate tactic to lower the initial estimate.
2. Significant delivery delays & broken promises: Our furniture was initially scheduled for delivery on May 11th. Unfortunately, due to extensive delays, we did not receive our items until June 1st. Prior to booking, we explicitly emphasized that we were leaving the country on May 16th and repeatedly confirmed with multiple representatives that they could meet this deadline. They assured us numerous times that it would "not be an issue," yet completely failed to deliver.
3. Hostile customer service: When we raised concerns regarding the severe delay, instead of offering a resolution, a customer service supervisor resorted to intimidation. We were threatened that because their base is in Fort Lauderdale, any attempt to pursue legal action would require us to travel there personally to attend court. This unprofessional behavior is unacceptable.
And there are many more pitfalls than you can possibly fathom.

Horrible the worst.been waiting for my stuff. Was told it would be delivered on Saturday or Sunday today is Tuesday and I was told to call back next Monday. I was told 3 to 15 days now that said 21 business days the picked my stuff up 2 weeks ago and it's still 1200 miles away. This is ridiculous. I almost forgot.. when they came to pick up my stuff they were a day and a half late. They showed up at 730pm with 1 person to move all my stuff.leaving my son and me to have to load all the heavy furniture into the truck. If I ever see my stuff again I will be realy surprised

Caused over 50K of damage to out things and they offered $200 for replacement. JUST THE WORST COMPANY EVER. And our customer service "rep" could not be bothered to return calls. Also our things were 2 weeks late. RUN DONT WALK FROM THIS COMPANY!!!!

They lie from the beginning. Promise no up charges or additional fees then neglect to tell you the initial charges are broker fees, it the actual moving fee. Then they savagely underestimated the cubic feet of items to move (by 100%). So, what was initially quoted as a $4000 move ended up costing over $11,000. I have no idea how this is legal.

At first it was a pleasant experience and really thought that they were really going to be affordable the quoted me a good price better than any other moving company (red flag).Put my deposit down electronically signed the contract. Moving day from California too Tennessee that’s when the nightmare started. The moved ended costing more money like over 5,000 more than first quoted, and we had sign a different contract because it was a third party moving company who didn’t send the right size truck that we requested. Never again would I use APT movers and I will definitely let others know as well

WORST MOVING EXPERIENCE EVER!! DO NOT USE MovingAPT!! They are NOT a moving company, they are a broker. They will subcontract the job to some god-awful moving company, who will in turn subcontract it to another horrible moving company, and so on, until there's zero accountability. Your stuff got broken in the move? Good luck figuring out who actually moved you, who to file a claim with!! They charged me DOUBLE what they initially quoted, including charging me for an additional stop WHICH NEVER TOOK PLACE BECAUSE THEIR MOVERS SENT AN ABSURDLY HUGE 18-wheeler truck that would not fit in or anywhere near my storage facility. Not only did they charge me an addt'l $250 for the second stop that never took place ... they charged it IN TRIPLICATE -- once by each moving company involved! They also charged me the $499 broker booking fee in triplicate. Their invoicing could not be more opaque. There were last minute date changes, non-existent communications, all kinds of delays. Then, when my stuff was on finally on a truck and somewhere in Baltimore (it was being moved from CT to TX, I put several AirTags in my boxes to track location), they called and said I needed to pay an additional $500, else they can't guarantee my stuff would be delivered at all!! They held my stuff hostage for ransom!! JUST. DON'T.

I wish I had read the existing reviews before choosing this company, as I would have seriously reconsidered using them. Hopefully, my experience helps others make a more informed decision.

I recently moved from Las Vegas to Connecticut. Before speaking with Moving APT, I had already contacted two other companies and had actually decided to go with another provider whose quote was about $300 higher but willing to negotiate. When I called Moving APT, the sales representative I spoke with, Lane, persuaded me to switch to them by committing to a delivery timeline of approximately 10 days, which was my top priority.

Unfortunately, it ended up taking an entire month for my items to arrive. I also paid over $1,000 more than the original quote because Lane had not included everything we discussed in his estimate. After a week passed with no updates, I called to check on the status of my move and discovered that my belongings had been picked up and placed in a storage unit and had not even left Las Vegas. They were still waiting to find a driver. It was at this point that I learned Moving APT is actually a brokerage, not a moving company, something that was never explained to me.

I tried reaching out to Moving APT several times but could only reach their service department, which could do nothing more than "leave a note". Lane stopped responding to the number he originally provided, so I emailed him expressing my frustration about the 10-day delivery promise and the fact that my items hadn't even left the state after a week. His response was simply that he understood my frustration, and he provided me with the number for someone named Andrew.

When I spoke with Andrew, he admitted that Lane had made commitments he should not have made and said he would look into my delivery timeline. That conversation was on a Thursday. I waited until Monday, but after hearing nothing back, I called the number he gave me, only to reach the service department again. After several days of repeated calls, he finally got back to me almost a week later and told me my items had just been picked up and should arrive within 5-7 days.

Seven days passed with no update. On the eighth day, I received a text from someone at Moving APT asking if I had received my items. When I told them I had not, they said they had just spoken with the moving company and that my belongings would arrive within a day or two. It ended up taking nearly another full week before my items were finally delivered, and I had to pay an additional $700 upon delivery.

Moving APT is not who they present themselves to be. They will tell you whatever is necessary to secure your business, their communication is extremely poor, and they do not follow through on the commitments they make. This has been the worst moving experience I've ever had, and I hope others can avoid the same situation by learning from what I went through.

Run! I would put zero stars if it was an option. My suggestion would be to not do business with this company. Unethical business practices. This business is a broker, which means they contract your move to the cheapest contractor to pack and ship your belongings. In our case we cancelled the move entirely due to unforeseen circumstances, and are now fighting over the refund. Their agent, Ian promised a full refund if cancelled within 7 days of booking, but they insist on keeping 10%. We will now have to get our attorney involved to sort out the mess. I'm actually glad we did not go with them after what we've experienced to this point. The last thing I want is for them to hold our items hostage while they try to extract more money before delivering - that seems to be a common occurrence that others have experienced.

Never Use Moving APT – Beware

I chose Moving APT because they had good reviews for long-distance moves, but my experience was terrible from start to finish.

Everything started smoothly when I reached out. I carefully went through my inventory, measured everything, and settled on a price. But when moving day came, no one showed up during the scheduled window. Hours later, the driver called and said they were stuck on another job and would come the next day. After rearranging work and childcare, they were late again.

When the crew finally arrived, it was only two guys — despite me paying for a full pack. They had no packing materials, so one left for over an hour to buy supplies. Then, despite the fact that I had sold several large items (couch, tables, TV stands) from the original inventory, I was told my cubic footage was too low and the price went up.

Packing was painfully slow, and I couldn’t get anyone from dispatch on the phone — calls would ring and then disconnect, with no way to leave a message. The driver then tried to pressure me into paying more than the agreed-upon deposit.

Delivery was no better. Instead of arriving on a moving truck, my belongings showed up in an old sprinter van with a trailer. Items that were taken apart at pickup were not reassembled — I was told that wasn’t their responsibility. The movers also tried to charge me extra because they didn’t want to carry my dresser upstairs.

Overall, this company was unprofessional, unreliable, and dishonest. Moving is stressful enough without dealing with this. Please do yourself a favor and choose another mover. I will never use Moving APT again.

I used Moving APT company. I will never use this Moving APT, and I don’t recommend to anyone. It was friendly initially as soon as we agreed then price went up. I was moving from Michigan to California. Took 50% deposit and they hire worse Moon Moving Service. They ask for other 25% charge just load the boxes in the truck. The driver didn’t speak English so it was difficult to communicate so he gave me phone for his boss, and he will talk to me after I gave him 25% of moving cash or check and they don’t accept credit card. The truck driver didn’t have any way to secure my goods in the truck. He was blaming his company for not providing the required tie down net or rope. My neighbor had few ropes that he gave to driver. Delivery was late for three days (it took 13 days instead of 10 days they promise) he will not deliver until all remaining money in cash he receives. I paid the cash. He unloads the boxes and goods were damage, boxes were open and broken. 30% boxes were missing. I asked him and he didn’t have any answer. He pretends not to speak English. I was about to call police, but I was not able to stop him. I call their company next day and they told me they will, cover my damage and missing goods. He called claim company to send me the claim form. I filled out claim form & I send the claim company all the required documents and damage goods pictures. The claim company is finding excuse that damage goods pictures file is very big therefore it cannot add into their form. We call customer service that we cannot load all the pictures file, so he asked us to send via email. We did and few days after he called and said that they are not allowed to download the attached file. He asked us to mail all the documents and pictures, and we did mail the documents and pictures. Again, few days later he said he didn’t receive our mail. We send certified mail, and we didn’t get their response yet. They all liars and not trusted able moving and claim company. They don’t answer the phone and never return my phone. IO left the message that I am going to call better Business Bureau and complain about moving and claim company.

This review involves two moving companies working together to defraud a customer. Moving APT (Miami, FL) and Best Choice Moving Services (Raleigh, NC). After some 10 + moves over 60 years my wife (who has dementia and Parkinson’s) and I at age 80+, contract with a 3rd party mover (Moving APT Inc - Miami, FL) in May 2025. I did not believe their negative reviews. I only looked at the positive ones. Big mistake, their job was simply to pack and move household goods from VA to MO. (800 Miles). We live in a one bedroom one living room apartment (no kitchen). Due to our health we requested a turn key move. We paid Moving Apt $3,800 up front with credit cards. They, not me, hire a carrier named Best Choice Moving Services (Raleigh, NC). The carrier arrives at 10PM on 24 May. Immediately driver gave me a blank Bill of Lading which I refused to sign. Driver said no packing and moving without signing. Agreed to sign if the same quoted dollar amount $3,800 and a 29 May delivery date were kept. He said of course. After packing and wrapping some of the goods he demanded $2862.68 in cash before he would load the goods. He now completes the Bill of Lading showing $9,400 as the new total. A $5,600 increase and he states he has 21 days to deliver the goods. This far exceeded the 29 May date agreed upon by Moving APT Inc. Driver took the cash and then said he must unload the current partial load going to New York in a warehouse. I told him to load boxes and furniture into the current available space. He refused to load the truck. I said take one piece of furniture and load it, he refused again. At that time I cancelled the job with him and informed Moving APT Inc. that I was cancelling due to non-performance. Driver would not give back cash and he did not address the damage he had done to the four apartment walls. I have to pay an additional $900 to the lessor. He departed with the cash. I rented a Penske truck the next day, loaded it and transported goods to final destination. I requested Moving APT refund money and they refused. They said Best Choice Moving Services LLC had already delivered the goods and were paid. I said Best Choice Moving Services did not move any goods. Moving APT requested info on Penske truck I rented for $2,800 which I emailed to them. Shortly after, I receive a call from Best Choice Moving Services requesting info on truck I had rented. I asked for refund of cash payment and they refused. Said they were filing with insurance company and they would subtract their time and material costs from any refund. I could expect a 90 day delay. Both companies failed to do what they were paid to do and that was pack, move and unload our household goods. I paid both moving companies over $6,600 to move our goods and an additional $2,800 to rent a Penske truck all totaling $9,400. Both companies took the money without completing the job and tried telling me they had already delivered the goods.

Worst scammers on the market. The company they referred to us, kept postponing our moving date, and finally we waited on moving day & night with not even a call to cancel.
Was told the movers were still at a house where they had to move an entire upstairs of furniture that was not on “the list.” Next day, we had the same scam pulled on us for an extra $1200.00 in added cost.

We’ve given Andrew and his Supervisor at Moving APT over five weeks to look into what appears to be a systemic problem of “losing page(s) off the original list,” and not considering what the customer provided as the actual list of belongings. They undercut the market to take your business, and then upcharge without any factual data.

You will hear things such as: 1)You must sign up today to get a discount. 2)Prices will skyrocket next week. 3)We can move your items, reducing the wait on the timeline if this is done verbally over the telephone.

When we arrived at our new destination, the movers held our belongings hostage. Ready to take the truck with our items, if we didn’t surrender the extra cash on the spot. No credit cards. They warned us, we will get fired if the Broker knows we are cutting you this special price to avoid their take. Moving A.P.T. is fully aware, and doing nothing about it.

Please be warned, and sign us off as regrettably unsatisfied.
Kirk & Jane

MovingAPT did a great job at the sales portion. They communicated well and constantly until I signed the agreement. There was a 3 day window for pickup & delivery, I was told the week before I would get a call to tell me when the pick up would be scheduled. Turns out that call was just a confirmation of what I was packing. They would call me the day before to tell me when they were coming. Except I didn't get a call until I called 3 times and that was to tell me they still didn't know when they were coming and would call me in the next day or two.
Fast forward to delivery. It's been over a week since my stuff was picked up. I still dont have it. And trying to get ahold of anyone between Moving APT and the actual transporter is impossible. I've been calling multiple times every day and can only get someone on the phone if I use a fresh number they don't recognize. Awesome customer service. Where is my stuff??