Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

MPH installed our new kitchen and we couldn’t be happier with the whole process. Throughout the install, they maintained a clean work area and minimised disruptions, the team kept us informed at... Voir plus

Noté 5 sur 5 étoiles

Scott, the engineer kept me up to date by text about arrival time and arrived promptly. Had been here before last year. Friendly, chatted while working away. Extremely efficient and price had not incr... Voir plus

Noté 2 sur 5 étoiles

Yearly service! Went ok , went to put heating ON boiler fired up, BUT NO heat to radiators, tryed later early evening still no joy! Next day Phoned MPH THEY said would get InTouch with Scott, 15:00 p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently enquired about a new boiler. The guy who came out and did the quote was brilliant gave us loads of information and made sure we understood what we were getting. Conner who fitted the boiler a... Voir plus

À propos de l'entreprise

  1. Magasin de rénovation
  2. Rénovateur de salle de bains
  3. Ingénieur gaz
  4. Chauffagiste
  5. Prestataire de réaménagement de cuisine
  6. Plombier

Écrit par l'entreprise

Welcome to MPH Group, Scotland's award-winning, family-run all-trades specialist! As a Which? Trusted Traders, we're all about top-quality kitchens, bathrooms, and boilers, servicing all fuel types with a smile. Dreaming of a new kitchen or bathroom? Pop by our Dunfermline showroom for a world of inspiration or dive into our cutting-edge VR technology to see your future space in stunning detail before any work begins! Boiler on the fritz? Our expert team has got you covered for installations, repairs, and everything in between. But we're more than services and smiles—we're community supporters, too! Through our innovative Heat2Eat initiative, we're giving back with over £17,000 donated to local charities in foodbanks in 2023 alone. With our handy finance options available, creating your dream home is more affordable than you think. At MPH, you're not just a customer; you're part of the family.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

164 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service

Arrived on time and as agreed, problem then solved, staff / Scott very much customer focused whilst demonstrating a sense of friendly approach.

23 octobre 2023
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Réponse : MPH Boilers

Hi Douglas!

Thank you for the positive feedback! We're pleased to hear that our team, especially Scott, provided excellent service, customer-focused, friendly approach is what we aim for. If you need further assistance, don't hesitate to reach out.

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Overall standard of work was 10/10

Overall standard of work was 10/10. Can't fault the tradesmen.

30 septembre 2023
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Réponse : MPH Boilers

Hello Neil!

Thanks for taking the time to leave us a review, we really appreciate it!

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Kept me well informed of time of…

Kept me well informed of time of arrival. Did the job efficiently. Would recommend the CC company.

24 octobre 2023
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Réponse : MPH Boilers

Hello Lynda!

Thanks for taking the time to leave us a review!

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

MADE TO FEEL VERY COMFORTABLE BY ALL…

MADE TO FEEL VERY COMFORTABLE BY ALL STAFF INVOLVED

VERY SMOOTH EXPERIENCE
HAPPY DAYS

26 octobre 2023
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Réponse : MPH Boilers

Hello John!

We're delighted to hear that you felt very comfortable with our staff and that your experience was very smooth. "Happy days" indeed! If you ever need assistance in the future, please don't hesitate to reach out. Your comfort and satisfaction are our priorities.

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

MPH is so flexible and the engineers…

MPH is so flexible and the engineers that arrived are smart, knowledgeable and so accommodating. Even cleaned up after they were finished.

Top company.

12 octobre 2023
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Réponse : MPH Boilers

Hello David,
Your feedback is greatly appreciated! Our team is dedicated to providing an excellent service.

Warm regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Very happy with MPH

Very happy with MPH
Great job & very decent helpful people.

7 novembre 2023
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Réponse : MPH Boilers

Hello Zulfikar,

Thank you for choosing MPH! Your kind words mean a lot to us.

Warm regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Maintenance plan.

Took out the maintenance plan to cover for the future although my boiler is now 2years old and I would suspect it has a 10year cover!!!!

7 novembre 2023
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Réponse : MPH Boilers

Hello Jim,

Thank you for taking out one of our home cover plans! You're correct; your boiler typically comes with a 10-year warranty from the manufacturer, covering parts inside the boiler. Our home cover plan options vary and can include additional coverage for components external to the boiler in your central heating system and annual servicing.

To discuss the specific details of your plan, please give our office a call at 0800 779 7778. Our team will be happy to go over the plan and address any questions you may have.

Thank you for choosing MPH.

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Great company

Great company. Quick service

11 octobre 2023
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Réponse : MPH Boilers

Hello!

Thank you for the review!

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

From start to finish of my job,the team…

From start to finish of my job,the team were absolutely fantastic.
Explained everything they were doing,nothing was any trouble,my kitchen is fabulous and my new boiler is brilliant.
Will definitely get for future jobs .

5 septembre 2023
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Réponse : MPH Boilers

Hello!

Thanks for the review, its great to hear about your experience with our team from start to finish, it means a lot to us! We're delighted that you love your new kitchen and boiler.

See you for next years service :)

Warm Regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Top quality - highly recommended!!

Gary and Stevie the gas engineers were excellent, they removed a (very) big water tank and old boiler and installed a new boiler for us. Davy (roofer) was great too, he had to replace the roof vent, which was tricky because of it's position. They all did what they had to do without any fuss, worked like trojans all day and then cleaned up afterwards. Very happy to have found a company who actually do what they say they will, provide a great service, value for money, and are very nice friendly people too. Can't recommend them highly enough!!

12 octobre 2023
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Réponse : MPH Boilers

Thank you for your glowing review! We're delighted that you had a top-quality experience with Gary, Stevie, and Davy. Providing excellent service is our top priority, and your recommendation means the world to us.

Warm regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

No pressure sales

No pressure sales, reasonable price, excellent installation. Problem with the system after install which took a week to resolve but the engineers from MPH were out quickly almost every day to get us running while parts were on order from the manufacturer. (It being a new version of boiler parts weren’t in stock). All resolved in the end and very happy with the quality of the product now.

12 septembre 2023
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Réponse : MPH Boilers

Hello James,

We're grateful for your understanding as we worked through the system issue. It's great to hear that you're now happy with the quality of our product and service.
Thanks for taking the time to leave us a review, its much appreciated.

Warm regards,
Ewan Mclean Jnr
MPH Group Team

Noté 5 sur 5 étoiles

Quick response and great service

Ewan arranged weekend working to get a full boiler replacement done at 24hrs notice…great service for a busy holiday let.

14 octobre 2023
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Réponse : MPH Boilers

Hi,

Your satisfaction is our priority, and we're pleased to have met your expectations. Thank you for taking the time to leave us a review!
Warm regards,
Ewan Mclean Jnr
MPH Group Team

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