Mpnwindows Avis 194

You be honest with your customers, I have been complaining about my windows you fitted coming up to 9yrs .it still hasn't been resolved and you blame everything. But the windows haven't been fitted properly 😕

Wind blowing through all Windows , had the locks on the window and doors replaced so many times I've lost count. They don't have a after care they parm you off all the time, I'm now going to the evening post I don't want anyone else. Having the same problems as us over the last 9 yrs .

Just had all our windows and doors replaced. The company was really helpful and the fitters, Iestyn and Rhys were efficient, fast, and managed to do their jobs around our six dogs. The house looks and feels so much nicer now. Thank you, MPN.

Recently had a new front door and sliding patio doors installed. Totally pleased with the quality of the product, the price quoted by Gareth was fixed (with no added extra surprises) and the install by Iestyn and Rhys was top class. Will definitely be using MPN again.

We used MPN many years ago on a previous property and did not hesitate to use them again this time. We had excellent service throughout our installation. We visited their showroom in Glyncorrwg and was showed around by Danny who was professional and friendly and politely answered all our questions. Nathan the surveyor visited our home and was prompt, polite and knowledgable and again satisfactorily answered some more queries we had.
Today, we had Jonathan Williams and his colleague at our home to fit our new front door. They arrived on time, removed our old door and side panel and fitted the new composite door and side panel neatly and quickly. They cleaned up after themselves and gave clear instructions on using and locking our new door. We are absolutely delighted with the job, and within an hour of the fitters leaving, we had 3 of our neighbours complimenting our lovely new door, and commenting favourably on how neatly and quickly the job was undertaken. We have passed on the details of MPN to the neighbours. We will be looking to replace some windows soon, and will definitely use MPN again. Our thanks to all at MPN.

Just had a 4 window Bay Window installed by Dan from MPN along with his sidekick whose name, unfortunately, we forgot to ask. What a team !! From the outset they worked at a speed rarely seen these days especially when it is coupled with pure professionalism of both of them in removing our old windows and installing a custom made set and clearing up completely after themselves. The Windows themselves are excellent quality - far more substantial than the set they are replacing and with a bonus of much, much less traffic noise. Thanks again MPN and Dan for your help and we will contact you soon to talk about updating more windows

We had our old patio doors replaced today with a new set of bi-fold doors. Can’t fault Iestyn & Rhys they did a superb job. Very friendly and professional. Everything left clean and tidy and they kept us informed of what was going on.
Would definitely recommend them and this company.

Fantastic aftersales service! Reported slight issue with door, they were out within the hour and all resolved on the spot. Nathan the engineer was absolutely lovely and kindly waited as I was running late getting back to meet him. Would definitely recommend MPN, their guarantee really is a guarantee 😊

Brilliant job done by Mathew and Harley but not without its challenges to be fair. Taking out the old windows turned into a nightmare for the poor lads I felt so sorry for them but they just got on with the job in hand. Top standard of work carried out by two hard working lads, thanks for doing a great job.

Thankyou to the boys at M.P.N who fitted my patio doors yesterday on Blaenant Street. Neet, tidy and timely. Super impressed with the job done.

I would defo recommend them.

Too job

Just had our new conservatory built and project managed by MPN and from the initial quote right through to the final visit everyone has been great. All the trades came when required and the whole process went really smoothly. Many thanks great job.

Had a problem locking my back door, rang MPN and they came out within 3 hours and fixed it for me - really pleased with the service and the staff were really helpful

Giving a one star because I can’t give a zero.
Have had nothing but problems, from poor quality of materials, poor workmanship and dreadful after care. Customer service is shocking…when they even bother to return our calls. Had a composite door with panel, French doors and a new pane of glass fitted (after seals had blown) a while back. The doors weren’t installed properly (as we were told from one of their own employees), the composite door started peeling and because of the finish (apparently they couldn’t match it back up) they sent someone to ‘paint’ it. It is now an awful colour that doesn’t match the frame but is the nearest they could get to the frame we were told. I now have to save to pay to have a new door from elsewhere even though the ‘warranty’ is still valid for a number of years. When I asked about them actually replacing the door I was told they would phone me back but never heard from them again and now they won’t respond to any of my e-mails or calls. To top it off, the pane of glass is back in the same state, seals have blown and condensation in between the glass. Wish I hadn’t chosen to use this company.

Thank you Ali and Mathew for finishing our door and windows you was brilliant and polite thanks once again Mrs lewis

Great service. We had all new windows and doors replaced. Fitters worked hard and were very tidy cleaning up after themselves. Job completed in timeframe.

Super friendly and good customer service. Came out to fix my broken door handle within a couple days even though it had been nearly 2 years since door was fitted:)

Can not praise MPN WINDOWS enough, the back up service is excellent and prompt. I will recomend them.

MPN recently finished building a new conservatory for me. I found them very helpful and did exactly what was promised. The boys who carried out the work were great and nothing was too much trouble for them.

MPN have replaced a number of windows and doors on our house over the past 5 years and to be honest, we wouldn't use anyone else now. They provide an extremely efficient service, all their staff from the salesmen to the fitters are friendly and courteous and they always do a great, tidy job and clearly know their stuff. Iestyn and Rhys did our latest work and I can't fault them. With MPN, any snags are quickly rectified with no chasing required. Highly recommended company, a pleasure to deal with! Thanks MPN.

I just wanted to say a huge thank you to the MPN Windows team for supply and fitting of my new front door.

The website was easy to use and I particularly welcomed the ability to design my door online.

The team were very polite and efficient and though we were outside their normal catchment area, I am so pleased they agreed to the work.

I’m delighted with the finished product; both aesthetically and for energy efficiency - the door style design is befitting our lodge and there is a marked improvement in heat retention.