MrPriceAvis 

218
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

An absolutely disgusting reply in my inbox saying I cannot get help if I don’t respond I have sent 6 emails they should be ashamed

L'entreprise a répondu

Noté 5 sur 5 étoiles

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... Voir plus

Noté 2 sur 5 étoiles

I came in to mr price letterkenny on the 8th of June 2026 and had an awful encounter with one of the staff named Elizabeth. I was looking for a specific type of cat litter as my cat is disabled. I exp... Voir plus

Noté 5 sur 5 étoiles

Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I cal... Voir plus

À propos de l'entreprise

  1. Magasin discount

Écrit par l'entreprise

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,5

Tous les avis

(218)

46 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

An absolutely disgusting reply in my…

An absolutely disgusting reply in my inbox saying I cannot get help if I don’t respond I have sent 6 emails they should be ashamed

17 juin 2026
Avis spontané
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Réponse de MrPrice

Thank you for your feedback.

We would like to clarify that our customer service team has responded to each of your emails and, in multiple messages, clearly requested the basic information required to locate your transaction — specifically the approximate date of purchase and total amount paid.

While we acknowledge that you have sent several emails, the requested details have still not been provided. Without this essential information, it is not possible for us to identify the transaction or proceed with issuing a copy of the receipt or processing your request.

Our team remains available to assist and will be able to proceed as soon as the required information is provided.

Noté 2 sur 5 étoiles

Staff complaint

I came in to mr price letterkenny on the 8th of June 2026 and had an awful encounter with one of the staff named Elizabeth. I was looking for a specific type of cat litter as my cat is disabled. I explained the situation to her and she laughed in my face asking if my cat actually has down syndrome. I got very hurt by this and I asked her if I could speak to the manager. She told me the manager was off and repeatedly begged me not to tell as she would get “fired”. She then proceeded to say that it was a joke and that “people cant even have a laugh anymore”. If mr price has one job to do its to not hire ass holes with no empathy as the service I had was beyond a joke.

8 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I am 25 years of age and the women…

I am 25 years of age and the women refused to serve me a can of monster after I showed Id she then told me to leave and my friend who’s 13 she sold it to him,this was in enniscorthy and it was the blonde girl

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The Rathdowney store

The Rathdowney store it's great lovely staff with good variety of products.

1 mai 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us.

Noté 5 sur 5 étoiles

Great bargains

Great bargains

15 avril 2026
Avis spontané
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Réponse de MrPrice

Thank you Ciara very much for taking the time to share your much appreciated feedback with us.

Noté 1 sur 5 étoiles

Enniscorthy co Wexford store 15/4/2026

Enniscorthy co Wexford store 15/4/2026
Absolute circus, about 10 staff walking around, queues at the till, 1 staff member trying to serve 10 customers and trying to contact other staff members to give a hand out
Shop is smelly when you walk in and disorganised.
Not a patch on the bunclody store which is top class

15 avril 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

Hi John, we are sorry to hear about your shopping experience with us and we would like to take this opportunity to apologize for any inconvenience caused. To help us to address this matter we would be grateful if could oblige and contact customerservice@mrprice.ie to share more info ;confirm date and let us know the approximate time of your visit.
Many thanks for taking the time to contact us and sincere apologies for any inconvenience this may have caused.

Noté 1 sur 5 étoiles

Poor Service and Lack of Basic Courtesy

I went to Mr. Price in Tralee today to collect some anniversary balloons that I had ordered yesterday. Unfortunately, the service was really disappointing. It was extremely windy, and as soon as I stepped outside, one of the balloons burst. When I went back in, the staff were completely unhelpful—no apology, no effort to assist, and they barely even acknowledged me. I felt like a complete inconvenience. Sadly, I won’t be going back—there are plenty of other places in Tralee for balloons, and I’d strongly recommend you skip this one.

11 avril 2026
Avis spontané
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Réponse de MrPrice

We are very sorry to learn about your shopping experience at our Mr Price Tralee store. We appreciate you bringing this matter to our attention. We strive to provide good customer service and I do apologize for the inconvenience this has caused.
This matter will be shared with the relevant personnel in the business and addressed accordingly.
However, further communication will be continued by customer service email as you contacted us there as well. Many thanks for taking the time to contact us and sincere apologies for any inconvenience this may have caused.

Noté 5 sur 5 étoiles

Gulivers Retail Park

Nice store at Gulliver’s, did work experience there for a week in December and the Manager Walter was amazing and really nice. He encouraged me a lot which was nice, and because of him this shop is the best spot I’ve done work experience!

The staff at that shop are great people to chat with and really friendly and everything in store goes great I loved my time there.

3 décembre 2025
Avis spontané
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Réponse de MrPrice

Thank you for your kind words which will be shared with the relevant personnel in the business.

Noté 1 sur 5 étoiles

Unhelpful member of staff

At around 6pm I went into Mr Price in Naas. After going up and down aisles to try find my products I decided to go upto a till to ask for assistance. The man at the till had an English accent and was in his mid twenties. The man was on a phone call on loud speaker whilst at the till, making it difficult to communicate my query. I eventually got his attention to ask for help and he gave me little to no reply about where the product was. Turns out the product was apparently "out of stock", even though it is a primary material in the school resources section. Not impressed by his service at all.

2 mars 2026
Avis spontané
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Réponse de MrPrice

Hi Deidre, we are sorry to learn of your shopping experience.
To assist in our internal inquiries, if convenient, could you please contact directly customerservice@mrprice.ie and share date and approximate time of your visit with Mr Price customer service . Thank you

Noté 5 sur 5 étoiles

5 Stars 🌟 for Rob Killarney store

5 Stars 🌟 for Rob Killarney store. He has exceptional customer service skills. Friendly, helpful but most importantly approachable. He is such a wonderful asset to Mr Price. Please thank him on my behalf.

26 février 2026
Avis spontané
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Réponse de MrPrice

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us. We all always strive to be even better for our customers.
Once again thank you for your trust and support.

Noté 5 sur 5 étoiles

I was in the Waterford store on the…

I was in the Waterford store on the cork road when I tripped and fell after trying to reach a 4 pack of lucozade. Paula helped me to my feet and made sure I was completely ok. She stayed with me for as long as I needed and really made me feel comfortable and cared for. Paula is an absolute angel and the world would be much better off if their was more people like Paula!!

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

People are your best assest

Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I called and Jamie was just the most hepfull and engaging and dedicated person I have met in retail in over 20 years, and I work in retail. Jamie has set the standard🌟🌟🌟☀️🌟

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

annie was very helpfull with a…

annie was very helpfull with a problem i had with viber plate no hassel no drama just came up with a plan and followed through with it sadly i had to deal with the stupid AI crap when i went online first but once i found a human things happened

20 janvier 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

Thank you very much for your kind feedback. We truly appreciate you taking the time to share your experience with us. We all always strive to be even better for our customers.

Noté 5 sur 5 étoiles

Fantastic

Couldn't fault them, such a straightforward & easy shopping experience. Customer service was A+ & when I had an issue, Annie sorted it for me in no time & without hassle

20 janvier 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

Thank you very much for taking the time to share your much appreciated feedback with us. We will be sure to pass it on to the relevant persons in the business.

Noté 1 sur 5 étoiles

Pricing never matches the till

Doesn't matter which Mr. Price you go to, Wexford, Waterford, there is always a problem at the till with incorrect prices, always being charged more than what it states on the shelves. At this stage it is definitely done deliberately. You need to watch everything like a hawk. I never have any shame in handing things back. You guys need to be more honest and transparent with your pricing as looking at other reviews it a well known fact that it happens too often.

18 janvier 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

We are sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance

Noté 1 sur 5 étoiles

Popped in here for some basic things…

Popped in here , the New store ithat used to be the cinema in Kilkenny for some basic things last Saturday eve.
The store was absolutely freezing. When I mentioned it to cashier they said theres been no heating for 2 months. Lots of shelves virtually empty and the music overhead was loud and annoying. Wont be back anytime soon.
I dont know how the staff stick it....
I dont feel the need to discuss it further but thanks for replying. Maybe contact the store for their opinion.....

17 janvier 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

We are sorry to learn about your experience with us, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

Your feedback is important to us and already shared with the relevant personnel in the business. We want all of our customers to have a good shopping experience while in store. Many thanks for taking the time to reach out to us and sincere apologies for any inconvenience this may have caused.

Noté 1 sur 5 étoiles

Enniscorthy store the price on the…

Enniscorthy store the price on the shelf never complies with the price when the barcode is scanned at the till, pricing on the shelves is not good enough anymore and the pricing discrepancy is never at the customers favour you need to individually price every item with a sticker that accurately displays the correct price

11 janvier 2026
Avis spontané
Logo de MrPrice

Réponse de MrPrice

Thank you Cathryn for your email. We are sorry to learn of your experience while in Enniscorthy store. We want all of our customers to have a good shopping experience while in store. Thank you for bringing this to our attention. Your feedback is important to us and will be shared with the relevant personnel in the business.

Noté 5 sur 5 étoiles

Mr Price Fab Staff Member

I visited the Ballincollig store and their attendant Sonia Linehan was extremely helpful she went out of her job remit to look after me I asked her what her name was she was so caring and supportive…
A Happy Customer Mr Price 😊

22 décembre 2025
Avis spontané
Logo de MrPrice

Réponse de MrPrice

Thank you for your kind words , your feedback is much appreciated . Many thanks for taking the time to contact us. Wishing you a great Christmas and New Year.

Noté 1 sur 5 étoiles

Lisduggan Waterford Mr Price

Lisduggan Waterford Mr Price. Duty manager was very rude, stood on top of me as I was looking at products. Then was heard being very loud and rude to younger members of staff.

11 décembre 2025
Avis spontané
Logo de MrPrice

Réponse de MrPrice

We are very sorry to learn of your experience while in Waterford Lisduggan store, if you would care to discuss the issue further, please contact customerservice@mrprice.ie for assistance.

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