Mr Teak Avis 738

Absolutely terrible product and service, the product had to be assembled, after just three months of being outside the teak started to rot and the customer service was none existent. I would never buy from Mr Teak ever again.

Excellent customer service. The item I bought was dispatched almost immediately after I purchased. The packaging was perfect to avoid damage and the item's quality excellent, too. All in all it was great to have purchased from Mr Teaks.

Great customer service. Seamless from ordering to delivery. The bench is perfect and fantastic quality.

Didn't notify me of arrival of purchase by email,when tried to ring ,didn't answer phone,then when I went to to pick my bench up it had been left outside in the rain and was slightly damaged.

Quality furniture delivered on the day agreed.

From ordering to delivery no problems whatsoever.Very easy to assemble & the quality is very good

Fast efficient and informative service. Goods safely delivered. Bench is perfect. Excellent value. Thank you.

Everything was great up until I received to odd chairs and a table that had a lazy Susan built in that didn’t turn even after applying WD 40 on more than 1 occasion.
Contacted customer service said that they are handmade chairs so won’t be exactly the same but they are constructed differently so look odd, the lazy Susan I was told to apart with WD 40 which I had done already and didn’t work still.
They did offer to replace but had to be sent back with all the original packaging with was a construction of 2 pallets and numerous wooden supports for transport so didn’t have the room to store all of that.
Still trying to resolve have asked for a replacement lazy Susan mechanism so I can replace that but had no reply.
Had an offer of a table cover instead but only want matching chairs and a working table!

The delivery was well arranged in advance with frequent updates. Drivers were helpful and courteous.
I haven't assembles the seat as yet as it is a present.

Lovely company to order from straight forward, no hard sell for extras. Delivery on time and kept up to date .

Fast delivery, good quality and value

Strong quality product which is super effective at rain protection

Good piece of kit, turned up in double quick time, very happy especially given the recent weather

Good company
Easy to book on line

Very good quality bench cover.

Saw an advert on line and took the plunge to order bench cover. It arrived promptly and I am pleased with the quality.

Great product, speedy delivery following helpful advice.

All very efficiently done and parcel delivered on time
As usual the product is excellent
Regards
You

I had super customer service from this company. I ordered two planters on 30/11/25. I accidentally left out part of my address on the order but the company noticed this within a few minutes and emailed me for clarification. The items were then delivered at 11am the following day, 25 hours later ! I was really happy with the quality and price as well. Will use again !