Mswdevelopments Avis 

If I could give it a negative star - I WOULD! AVOID AVOID AVOID!! ..

The driveway work was unfinished and the site left in a hazardous state. I have a child with disabilities.
I have had to get another company to rectify and fix the numerous botched mistakes including Martin removing my SOAKWAY FOR NO REASON! damaging my front door etc..

He did not use a digger as I suggested, I told him on at least 3 occasions I have heavy clay soil and manual digging by his workman was going to take too long and be a very hard task, it took over 3 weeks to dig out less than 1ft of soil, and still not to the required level.. then Martin said towards the 3rd week ‘oh yes we should have used a digger’! So he completely ignored and never followed my instructions.

I work from home taking calls and one of the workmen he sent, kept arriving at the job hacking and spitting all over my front garden, so frequently I had to go out and tell him to stop doing so by my front door, I could literally see the phlegm on my stairs, stone wall and ornamental stones! as I take calls and could hear him, it was disgusting and so unprofessional and a health hazard I had to was the steps with bleach each time.

Martin requested cash upfront before the job started. (Should have been the 1st red flag).

I requested that Martin extend the job to use the same paving to level the path. Martin then requested another 1 1/2 thousand pounds for materials to do so, which I never received and he never completed.. or even start!

I tried to agree a resolution with Martin as he originally wrote in a text message the job for a new driveway would take 7-10 days.

By week 3 the soil still hadn’t been dug to the level needed. Martin was leaving rubbish in the road for days, instead of leaving clearing it on his van as he stated he would, the council came round to issue him a warning. I did suggest to Martin I would pay for a skip, his response? ‘Oh it’s ok, we’ve done this many times before’.. 😖

I tried to reach a resolution for the extended time of less than 10% off the total, to which Martin refused and refused to work anymore on the drive.

Martin and his workers collected their tools and left my front garden in a state along with a huge pile of soil, (as pictured) he was supposed to clear this as I paid him £1,000 the day before that he requested for labour including clearing the soil.
Another red flag was that Martin never accepted payment via debit card, it was always CASH, in the end the last few payments were via bank transfer!
Do not make the mistake I did and do this!

Martin in a text said he would reimburse me monies for materials I had paid for but never received a total of £1200, but he has never paid and I haven’t heard from him since.
I have now sought relevant legal advice.

I have no option but to take Martin and his company to court to recover monies lost and paid for upfront for materials that were never delivered or used

I had cause to call MSW for a leak in my kitchen that was coming from the loft. It was an emergency call out and I feel very lucky that I found Martin! He was professional, good humoured, fair with his pricing and got the job done incredibly quickly and efficiently. I would heartily recommend!

MSW are good at what they do and clearly experienced in loft conversions.
The friendly team got to work right away once the start date arrived, the scaffolding went up and the trades protected our carpets and layer down tarpaulin across the area where the skip went.
Very impressed with how It all moved like clockwork!
Me and my boyfriend went away for 2 weeks during the conversion and returned stunned to see how the project progressed while we were away, the project ran a week over the end date but this was only because of a delay on some windows we ordered and it was explained to us before time.

All in all I am very pleased with service and the final outcome of the project.

Thank you

Msw recently completed a dormer loft conversion with 1 bedroom and bathroom for me and my family. We are really impressed with the quality of the build, and skills of all the trades who worked on the project. The project manager helped us understand each stage of the build in plain terms. The work was completed fast and to a high standard, and the team were considerate and careful. The Customer Service Manager also went above and beyond for us throughout the project, regularly checking in to make sure that we were happy and that everything was on schedule. We would certainly recommend MSW to anyone considering using them for a loft conversion! Really impressed us, thank you for that ! Pat and family

We’re in Bow in East London and MSW have converted many lofts around our area, one is our neighbour. So after seeing the quality of finish that they had received we were more than happy to choose them to carry out our project !
Great decision on our part as the extra space is being used so well and there wasn’t much disruption.
Martin’s team really got to work quick and knew what they were doing, any decisions that we needed to make were asked of us before time by the project manager we had been appointed so nothing was missed or delayed!
Great service, organised and efficient.
Would use again in the future

Martin was a consummate professional. His team did a back single story extension, loft extension and 2 new bathrooms. Finished to a very high standard on time and for a very reasonable price.

Martin and his teams at Msw I cannot thank them enough for the work they have carried out. This is not our first big project so we were more apprehensive and cautious going into this as we wanted a large rear extension + side return and loft conversion carried out at the same time, rendering the house uninhabitable for a long period during the build.
Martin and our Project manager were contactable all the time. The communication was excellent throughout the whole process (which was a breath of fresh air!). We appointed MSW after many quotes as we felt the price was fair and competitive but more that they had the resources and man power to get the job done! We had many design decisions to make which the PM gave advice on but ultimately left us to decide but let us know in good time so there wasn’t any delays, the PM liaised with kitchen/bathroom/flooring/AV/bifold company’s for delivery of finishing items (all with a smile :) which was nice) I have nothing but positive things to say about our PM and the ever hardworking team. Work went to plan and completed ON TIME! My wife and I recommend MSW highly our home is so beautiful now!

Look no further if considering any project and you have been so lucky to be introduced to this resolute company 5 stars!
Sam and Chiara

MSW we’re great from start to finish - they made the process really straight forward, had great communication and a great finish. Would highly recommend!

We had a fantastic experience with the Msw team, they really helped us to achieve our visions. We now have a beautiful and modern top floor room and en-suite in our home!
Really great loft conversion, precise and professional to the end. Highly Recommend!

Firsty a BIG thank you to MSWdevelopments. Me and my wife have only been married for 3 months and had saved a long time for our first house.
I was recommended MSWdevelopments by a friend at work and Martin was excellent from start to finish.
He actually visited to meet me and my wife to discuss and plan the whole project and design.
he helped us to save money where we could, and still finish with a loft conversion that is better that we could ever imagine.
A real honest professional and not just another typical bulider, highly recommend him and his team.

Msw made the process very straight forward they carried out a loft conversion for me and over came some issues which could of delayed the build. Highly recommend!

Mswdevelopments were recommended fo me by a work colleague, they had just finished her loft conversion.

They produced the drawings for me and organised getting the planning application approved without any issues. They had great customer service, Good communication throughout the process.

They even helped arrange storage for my cluttered loft while the build was going on!

Highly recommend Martin and his team to anyone looking to get their loft conversion underway.