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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m very impressed with Murphy's Direct IRE. The coal burns well, lasts a long time, and the price is exceptionally good. Delivery was quick and trouble-free. They’ve definitely earned a new regular c... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent service.Delivered to the door the following day. A pleasure to deal with.

Noté 4 sur 5 étoiles

Very speedy service. The coal burns well gives excellent heat. We burn it on a stove. Great value. Had terrible time with the delivery driver last year and to be honest the company did nothing by way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Product is excellent and terrific value. If I was to make one suggestion it would be that the delivery drivers have a truck with a small forklift on it for easier delivery.

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de charbon
  2. Fournisseur de bois de chauffage

Écrit par l'entreprise

Cash and Carry Coal & Logs open to the public! Delivered right to your door! We deliver to all 32 counties in Ireland!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 4 sur 5 étoiles

Very speedy service

Very speedy service. The coal burns well gives excellent heat. We burn it on a stove. Great value. Had terrible time with the delivery driver last year and to be honest the company did nothing by way of customer service, but this year the guy was super friendly and helpful, no issues at all. Because of the huge value for money I would recommend this company.

26 septembre 2025
Avis spontané
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Réponse : Murphys Direct

Hi Raye, Thank you very much for taking the time to leave such a detailed review. We’re delighted to hear that you’re happy with the quality of the coal, the heat it gives, and the value for money.

We’re also really pleased to hear that your delivery experience this year was positive. We’re always working to improve our service and, while deliveries are carried out by a third-party courier, we do take customer feedback seriously and use it to help drive those improvements. We do apologize on behalf of that particular courier.

Thank you again for your recommendation and continued support, it’s genuinely appreciated.

Noté 3 sur 5 étoiles

YEAH good service only issue i have was…

YEAH good service only issue i have was i expected bigger coal nuggets as was premium coal i ordered !!
Kind Regards
Wm,
0871390400

20 septembre 2025
Avis spontané
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Réponse : Murphys Direct

Hi, Thanks for the review. Sorry to hear this. Please contact us directly when you place your next order, remember we do provide sample bags and also you receive 10 euros off.

Noté 5 sur 5 étoiles

Coal delivered today from Murphy’s…

Coal delivered today from Murphy’s direct..Wasn’t there but my wife was and the delivery driver offered a excellent service ..He even filled the 2 bunkers with coal and the remaining coal stacked up neatly ..Didn’t get his name but thanks 👍

23 septembre 2025
Avis spontané
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Réponse : Murphys Direct

Brilliant to hear Michael. Thank you for the review! Hope to hear from you again, next time you get 10 euros off for repeated purchase :)

Noté 5 sur 5 étoiles

Nice lads delivering

Nice lads delivering, I was on the way to hospital for tests when they arrived. Left them to it and all worked. Still have to put a match to the fuel!

10 septembre 2025
Avis spontané
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Réponse : Murphys Direct

Good to hear Conor, I hope all went well. Thanks for your business. Kind regards, Colleen

Noté 5 sur 5 étoiles

Zero to Hero

Major disappointment. Ordered coal €490 on 28/11/24 told 3/4 days delivery. No sign and no contact. Rang them to be told they had no driver and hope to have delivered on 10th. No Sign rang again told 12th, no delivery.
Rang today to be told new driver left and it would be next Tuesday.
I canceled order, they didn't even have the manners to ring and say there was an issue or even try to compensate for inconvenience.
Very disappointed.
Won't be back and will not recommend.
UPDATE:
Today I received a phone call from one of the owners "Mitch" following up on my cancelation of delivery. A very pleasant man, he explained the driver issues he having in my region and unreservedly apologized for lack of communication and delay in delivery. He assured me he think the problem is solved and if I willing to accept delivery on Monday they will make sure it arrives.
I'm willing to give the a chance as I believe the main issue is with drivers.
Until next week. Stars are rising as I think him making the call deserves credit.
So part 3. Delivery came Monday and according to the driver I was lucky as he was not going back. Mainly due to stupid people thinking electric pallet trucks can run on soft or loose stone.
I was given a discount when I rang to pay. So I have to hand it to Murphys dealt with issues. Will buy again.

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Still waiting

I write this review before I received my coal. I write it because I ordered it on 25th November, and still didn't receive it. Last time I bought coal online, from different shop, it arrived two days after I put my order in. I emailed murphys, asking if its on the way. They said, they get back to me. Two days passed, no reply.

6 décembre 2024
Avis spontané
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Réponse : Murphys Direct

Very sorry to hear this. I know this has since been sorted. We did have major issues with couriers at this time, as did every other coal retailer in Ireland. We are proud to say that we resolved this. Please know your feedback is important to us as we work to improve our services as a small business. Delivery is back to normal this year and we hope you order again. All the best.

Noté 5 sur 5 étoiles

I can honestly say the best service and…

I can honestly say the best service and quality.3 day delivery highly recommended

12 septembre 2024
Avis spontané
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Réponse : Murphys Direct

Thank you for your excellent review Caroline! We look forward to your next order. Remember returning customers get 10 euro off! :)

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